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Bay Hotel

2.0 star property

Photo gallery for Bay Hotel

Standard Room, 1 Queen Bed, Private Bathroom
Interior
Exterior detail
Lobby
Concierge desk

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi

Explore the area

View map
128 Jones St, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪3 min walk‬
  • Place, Orpheum Theatre
    ‪5 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom

  • 74 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Shared Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Warfield Hotel
  • Breakfast included
  • Free Wi-Fi
  • 24/7 front desk
  • Microwave
2.8 out of 5, 1,002 reviews
The price is AU$109
includes taxes & fees
5 Jan - 6 Jan 2026
Warfield Hotel

About the area

San Francisco

With a stay at Bay Hotel, you'll be centrally located in San Francisco, within a 5-minute drive of Moscone Convention Center and Oracle Park. .This hotel is 0.6 mi (0.9 km) from Union Square and 2.8 mi (4.5 km) from San Francisco Bay.

What's nearby

  • Warfield Theatre - 3 min walk - 0.3 km
  • Orpheum Theatre - 5 min walk - 0.5 km
  • Bill Graham Civic Auditorium - 8 min walk - 0.7 km
  • Union Square - 10 min walk - 0.9 km
  • Moscone Convention Center - 15 min walk - 1.3 km

Getting around

  • Market St & Taylor St Stop - 3 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪St. Anthony's Dining Room - ‬1 min walk
  • ‪Taqueria Cancun - ‬3 min walk
  • ‪Habibi’s Birria - ‬3 min walk
  • ‪Cam Hung Chinese Restaurant - ‬2 min walk
  • ‪Aunt Charlie's Lounge - ‬2 min walk

About this property

Bay Hotel

Hotel with free breakfast, near Oracle Park
Bay Hotel offers 16 accommodations with blackout drapes/curtains. Refrigerators and microwaves are provided. Bathrooms include showers.

This San Francisco hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on request.

Make yourself at home in one of the 16 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and toothbrushes and toothpaste. Conveniences include desks and microwaves, and housekeeping is provided on request.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-out and luggage storage.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private or shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open Monday - Sunday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Bay Hotel San Francisco
Bay San Francisco
Bay Hotel Hotel
Bay Hotel San Francisco
Bay Hotel Hotel San Francisco

Bay Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 92 out of 598 reviews
Rating 8 - Good. 85 out of 598 reviews
Rating 6 - Okay. 97 out of 598 reviews
Rating 4 - Poor. 100 out of 598 reviews
Rating 2 - Terrible. 224 out of 598 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Vardan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Both hotel and expedia are terrible. I've been charged twice and hotel told me to contact expedia and expedia told me to contact hotel. After all expedia told me go and pay hotel directly and next morning I will get refunded from expedia. Next day expedia wrote me that it is non refundable and they kept my money. Avoid both expedia and this hotel as they both are terrible. 0 stars
Stayed 1 night in Sep 2025

2/10 Terrible

Bousaad

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Sep 2025

4/10 Poor

sonny

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This place is in tenderloin and a lot of homeless hangs around right at front. While i survived, i realized i should have read the reviews. It’s a relatively inexpensive place. Next to Bart train so that’s why I got it. But the location and surrounding really sucks. The room smells and the bed has blood stains… get what you pay for… would not recommend.
Stayed 6 nights in Sep 2025

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bay Hotel is a travesty and refuse to refund

I didn’t check in I was afraid I would get rob also there was homeless and vagrant drug users right in front of the hotel and in lobby I called hotels.com immediately the agent attempted to get my refund but the person at the Bay Hotel refused and also claimed there was no homeless or drug users in front of the property and said for the hotels.com agent to contact the manager at Bay Hotel the following morning I will load pics and video below and I’m also waiting for response from Hotels.com about this horrible situation
Stayed 1 night in Sep 2025

2/10 Terrible

DeAndra

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Katie

Stayed 1 night in Sep 2025

4/10 Poor

Applejane

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed sheets had stain and the bathrooms are unclean. Not safe since the homeless are right outside
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Please please please give this place a chance! The family that owns this is absolutely amazing, and they do the best they can to keep the street outside clean and the guests comfortable. Knowing everything I know, I would stay here again, no doubt!
Stayed 5 nights in Jul 2025

2/10 Terrible

Ian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place isn't for the faint of heart. The sidewalk right in front of the hotel is full of homeless people, and a lot of them were actively doing drugs whenever I walked by. When I first approached, one of the people on the street actively started insulting me and calling me slurs, which was scary because the front door of this hotel is normally locked so I had to wait to be let in. The room itself was dire. We had a single window facing an interior space, which I thought would be nice to avoid the street noise, but it actually made the room unbearably hot even though it was *cold* outside. Running the provided fan didn't help. It also had a really heavy smoke smell for a smoke free room that actually made my eyes burn a little. The bathroom seemed clean enough. The bed's sheets had a bunch of threads popping out and were thin, but there weren't bed bugs. The man at the front desk was nice. I did, however, end up getting a different hotel over by the Marina. I've done cheap hotels, but this was too much for me.
Stayed 2 nights in Sep 2025

2/10 Terrible

Carlos

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place was my last option for the night don’t.

Honestly, the place felt unsafe and poorly run from the start. The front desk clerk told me their machine was “broken” and tried to get me to go grab cash from an ATM for the deposit. When I came back, he suddenly had “no rooms left” and didn’t even remember my situation clearly. To top it off, the cash deposit had magically gone up by $20. Total scammy vibes, not trustworthy at all.
Stayed 1 night in Aug 2025

4/10 Poor

Edwin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t have ac or breakfast and dirty towels
Stayed 1 night in Aug 2025

2/10 Terrible

Lenin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Arnoldo

Stayed 1 night in Aug 2025

2/10 Terrible

Miguel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience ended up leaving the property terrible condition and didn’t feel safe
Stayed 2 nights in Aug 2025

2/10 Terrible

Jennifer

Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Christine

Disliked: Staff & service

Downtown San francisco

Many homeless,drug users right aroubd the door of Hotel. Breakfast advertised but none available. Walking distance from Bart. Cheap for downtown San Francisco.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jeff, San Diego

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos of the hotel are not accurate. The rooms do not look like that at all. Absolutely filthy conditions in the room and in the bathroom. Beware they charge you a $20 deposit when you get there. When I went to check out early in the morning, no one was in the lobby And I had to leave. So I did not get my $20 back. The sidewalk outside of the hotel is packed with homeless people with trash, The and urine everywhere. Dirty bedding, holes in the walls, terrible odors throughout the entire building. Do not stay at this property!
Stayed 4 nights in Jul 2025

2/10 Terrible

Supriya

Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 6 nights in Jul 2025

6/10 Okay

Curtis

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

doreen

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jul 2025

6/10 Okay

Geary

Liked: Cleanliness
GOOD: Its 1.5 blocks off market. Central located to theaters, chinatown, shopping, Convenience markets, Clean y owners are a comodatinge... BAD: Lots of homeless, addicts y dealers (sketchy neighborhood). When I was checking out there was noone around to check me out
Stayed 2 nights in Jun 2025

2/10 Terrible

Jackie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked 3 hotels on this site. The first 2 hotels looked like a good deal until we were told we had to share a bathroom with other hotel residents and were located in the worst part of the city. Transients were piled up in front of the property and up and down the street. I was afraid to get out of the car since most of them were arguing with themselves while mucus spewed from their noses and mouth. The advertisement did not include sharing a bathroom. Horrible is an understatement.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible stay

This hotel is in an area known as ‘the pit’ where homeless-ness and crime is high(we were warned by the customs officer not to walk the streets after 8pm, not to walk near crowds and advised take Ubers door to door). With nowhere else to stay we checked in, side- stepping homeless on our way in. The reception manager was very welcoming and friendly and tried to assure us there was nothing to worry about. The rooms were basic (as expected) but they were grubby and furniture & walls damaged. Before we had even got our bearing the manager bought us a change of bedding and offered to have our room cleaned, without prompting! We went out and a homeless person barged their way in on our return. That night we didn’t get any sleep due to the very loud people staying - TVs blaring, shouting and not pleasant language (it sounded like homeless had been allowed in to stay). A fight broke out in one room, furniture smashed and the police called (we heard the conversations through the walls). We genuinely feared for our safety. Next morning there was no sign of the reception manager, no breakfast or even drinks (no kettle in the rooms only a microwave and fridge). So we booked another hotel and checked out, with no refund and my message to hotels.com has been ignored. I do not recommend this hotel - I was skeptical of some of the reviews but all the negative comments are true. I will not be booking this hotel again.
Stayed 3 nights in Jun 2025