Hyatt Place Kelowna

3.0 star property

Photo gallery for Hyatt Place Kelowna

Exterior
Bar (on property)
Lobby sitting area
Indoor pool, pool loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

View map
1915 ENTERPRISE WAY, Kelowna, BC, V1Y9S9
  • Place, Orchard Park Mall
    ‪11 min walk‬
  • Place, Kelowna General Hospital
    ‪4 min drive‬
  • Place, Prospera Place
    ‪5 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪11 min drive‬

Room options

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Shower)

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible (2 Queen Beds with Sofa bed, Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Shower)

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Queen Beds with Sofa bed,High Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(150 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Queen Beds with Sofa bed)

9.6 out of 10
Exceptional
(91 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Kelowna

With a stay at Hyatt Place Kelowna in Kelowna (Dilworth Mountain Estates), you'll be within a 5-minute drive of Orchard Park Mall and Kelowna General Hospital. .This hotel is 2.3 mi (3.7 km) from Prospera Place and 2.4 mi (3.8 km) from Lake City Casino.

What's nearby

  • Orchard Park Mall - 11 min walk - 0.9 km
  • Kelowna General Hospital - 4 min drive - 3.5 km
  • Prospera Place - 5 min drive - 4.3 km
  • Waterfront Park - 5 min drive - 4.3 km
  • Okanagan College - 5 min drive - 3.2 km

Getting around

  • Kelowna Intl. Airport (YLW) - 13 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Popeye’s Louisiana Chicken - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Copper Brewing - ‬10 min walk
  • ‪Frankie We Salute You - ‬11 min walk

About this property

Hyatt Place Kelowna

Hotel with an indoor pool, near Orchard Park Mall
Hyatt Place Kelowna offers 161 accommodations with safes and coffee/tea makers. Accommodations are furnished with unspecified sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Kelowna hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 161 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Kelowna? This hotel has facilities measuring 1980 square feet (184 square meters), including conference space. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 12 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11 to 21 for adults and CAD 11 to 21 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,980 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 11 to 21 for adults, and CAD 11 to 21 for children
  • Covered self parking fee: CAD 12.00 per night
  • Pet fee: CAD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hyatt Place Kelowna Hotel
Hyatt Place Kelowna Kelowna
Hyatt Place Kelowna Hotel Kelowna

Hyatt Place Kelowna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 948 out of 1412 reviews
Rating 8 - Good. 282 out of 1412 reviews
Rating 6 - Okay. 107 out of 1412 reviews
Rating 4 - Poor. 40 out of 1412 reviews
Rating 2 - Terrible. 35 out of 1412 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Hiam

Travelled with family
Disliked: Cleanliness, staff & service
It was a terrible experience when we first got the room I checked the bed and it wasn’t clean the sheet has stains under the bed sheets there is black species I don’t know how to explain I have pics I told the guy at the reception to please change the bed sheets and he wanted to know why I told him I left it unfold for y and showed him the pics he did apologized they re made the bed we were so tired just wanted to sleep in our last day I found a bug I wish I took a pic my skin is itching now I don’t know if we got bed bugs or what with the money we paid we deserve a clean room they don’t clean on day two they only changed the sheet no toilet or shower was cleaned the floor is dirty the edge of the walls so dirty I really hope they can do better in cleaning line I wish we left right the way
Stayed 3 nights in Aug 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the office I was visiting.
Stayed 1 night in Aug 2025

6/10 Okay

Khalid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buffet could be better, not much variety options. Dishes were not clean. Not everyone eats Bacon. Beds very comfortable and clean.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
The bed is way too soft. Wish I could cancel this room.
Stayed 1 night in Aug 2025

10/10 Excellent

Kerrie

Stayed 1 night in Aug 2025

10/10 Excellent

Stanislav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 2 nights in Aug 2025

6/10 Okay

Brandon

Stayed 2 nights in Aug 2025

8/10 Good

Jessie

Stayed 2 nights in Aug 2025

10/10 Excellent

Arash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Himmi the receptionist very helpful
Stayed 1 night in Aug 2025

8/10 Good

Zheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! Nice pool, buffet breakfast was awesome! Very clean! Nice staff!
Stayed 2 nights in Aug 2025

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

A bit of a mix up during check-in but the staff rectified it quickly. Everyone was super helpful, polite and professional. The only downfall was the pull out couch. Not very comfortable making sleep a little on the rough side. Other than that, a perfect accommodation. Would stay there again 100%
Stayed 5 nights in Aug 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent staff! Shout out to Patrick in the bar /restaurant!
Stayed 1 night in Aug 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This’s my second time to stay here. It would be my first choice when I go to Kelowna.
Stayed 1 night in Jul 2025

10/10 Excellent

Balraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice gym
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Meron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Suzette

Stayed 1 night in Aug 2025

10/10 Excellent

Ihor, Etobicoke

Liked: Cleanliness, staff & service, property conditions & facilities
We visit Kelowna about 3-4 times a year and the Hyatt is always our first choice. Enough said
Stayed 7 nights in Jul 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025