See all properties
Save

Best Western Plus Kelowna Hotel & Suites

2.5 star property

Photo gallery for Best Western Plus Kelowna Hotel & Suites

View from room
Exterior
Serves lunch and dinner
Executive Room, 1 King Bed, Non Smoking, Balcony
Indoor pool, open 8:00 AM to 11:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Place, Orchard Park Shopping Centre
    ‪10 min walk‬
  • Place, Mission Creek Regional Park
    ‪12 min walk‬
  • Place, Orchard Park Mall
    ‪13 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Two Queen Room with Balcony No View

Premium bedding, desk, laptop workspace, blackout curtains

Standard Two Queen Room with Balcony No View

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony, Courtyard View

9.0 out of 10
Wonderful
(22 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

8.2 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

9.0 out of 10
Wonderful
(22 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

8.8 out of 10
Excellent
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

A hotel room with a patterned sofa, a desk with a chair, a bed, and a small table.

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

8.6 out of 10
Excellent
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony, Tower

9.0 out of 10
Wonderful
(47 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard King Room

  • Sleeps 4

View all photos for Deluxe Two Queen Room

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Standard Two Queen Room Tower

Premium bedding, desk, laptop workspace, blackout curtains

Standard Two Queen Room Tower

  • Sleeps 4

View all photos for King Suite

Combined shower/bathtub, designer toiletries, hair dryer, towels

King Suite

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non Smoking, Executive Room, Jetted, Balcony, Refrigerator

  • Sleeps 2

View all photos for Suite-2 Queen Beds, Non-Smoking, Full Kitchen, Two Bedrooms, 1 Queen Bed In Each Bed Room, Full Breakfast

Premium bedding, desk, laptop workspace, blackout curtains

Suite-2 Queen Beds, Non-Smoking, Full Kitchen, Two Bedrooms, 1 Queen Bed In Each Bed Room, Full Breakfast

  • Sleeps 5

1 King Bed, Non-Smoking, Tower, Sofabed, Refrigerator, Balcony, Executive Room

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, One Bedroom, Living Room, Wet Bar

  • Sleeps 5

1 Queen Bed With Balcony Refrigerator Working Desk Non Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Mini Fridge, Non-Smoking

  • Sleeps 2

Accessibility-1 Queen, Bathtub, Nonsmoking

  • Sleeps 2

View all photos for N/A

Premium bedding, desk, laptop workspace, blackout curtains

N/A

  • Sleeps 2

View all photos for Suite-2 Queen Beds,Non Smoking,Fullkt,2Bedroom,1Qberm

Premium bedding, desk, laptop workspace, blackout curtains

Suite-2 Queen Beds,Non Smoking,Fullkt,2Bedroom,1Qberm

  • Sleeps 2

Similar properties

Lobby
Fairfield Inn & Suites by Marriott West Kelowna
Westbank
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 1,479 reviews
The price is AU$173
includes taxes & fees
18 May - 19 May
Fairfield Inn & Suites by Marriott West Kelowna

About the area

Kelowna

With a stay at Best Western Plus Kelowna Hotel & Suites in Kelowna (Dilworth Mountain Estates), you'll be a 1-minute drive from Orchard Park Mall and 6 minutes from Kelowna General Hospital. .This spa hotel is 3.4 mi (5.4 km) from Waterfront Park and 3.4 mi (5.5 km) from Prospera Place.

What's nearby

  • Orchard Park Shopping Centre - 10 min walk - 0.9 km
  • Mission Creek Regional Park - 12 min walk - 1.1 km
  • Orchard Park Mall - 13 min walk - 1.1 km
  • Cineplex Cinemas Orchard Plaza - 3 min drive - 1.7 km
  • Planet Lazer - 5 min drive - 2.3 km

Getting around

  • Kelowna Intl. Airport (YLW) - 15 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪The Jammery - ‬8 min walk
  • ‪Cactus Club Cafe - ‬7 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with designer toiletries and hair dryers. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open select days.
Stay in one of 176 guestrooms featuring LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Kelowna? This hotel has 5910 square feet (549 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
97 Street Pub - This pub serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Restaurants on site

  • 97 Street Pub

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,910 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM

Express check-in available

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day, plus a deposit of CAD 100 per stay

Service animals are welcome, and are exempt from fees

2 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CAD 20.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kelowna

Best Western Kelowna

Best Western Kelowna PLUS

Best Western PLUS Kelowna

Best Western PLUS Kelowna Hotel

Kelowna Best Western

Kelowna Best Western PLUS

BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley

Best Western Plus Kelowna Hotel And Suites

Best Western Plus Kelowna Hotel Kelowna

Best Western Plus Kelowna Hotel Suites

Plus Kelowna & Suites Kelowna

Best Western Plus Kelowna Hotel & Suites Hotel

Best Western Plus Kelowna Hotel & Suites Kelowna

Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1000 reviews
Rating 8 - Good. 320 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

William

.
Stayed 3 nights in Jan 2026

8/10 Good

Irena

Stayed 1 night in Feb 2026

10/10 Excellent

yu

Stayed 1 night in Jan 2026

6/10 Okay

Mike

Stayed 1 night in Jan 2026

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
One of the main reasons I chose this hotel was that they advertised a hot tub. Nowhere on their website doesn’t say that the hot tub is located outside. That was disappointing for me because I will not go in a hot tub that is located outside when it’s -6°. I did like the fact that the showerhead was in the roof for us tall people. I did not have to bend over backwards to wash my hair. The placement of the toilet paper was awkward because it was behind you when you sat on the toilet. Overall, the hotel was clean and it was very quiet.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Yes clean room courteous staff great amenities
Stayed 1 night in Jan 2026

4/10 Poor

Cecile

Liked: Cleanliness, staff & service
The room was ok. However we don’t know why every time we get a room booked through hotels.com we always get a handicapped room? The only problem we have with that is that everything is so low. Light switches, sinks, makeup light is super low and we got to be in the monthly rental part and not the actual hotel?
Stayed 1 night in Jan 2026

10/10 Excellent

Leah

Stayed 1 night in Jan 2026

8/10 Good

Janeen

Stayed 3 nights in Jan 2026

10/10 Excellent

Coady

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2025

8/10 Good

Norm

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Jan 2026

8/10 Good

Regina Marie

Travelled with partner
Liked: Cleanliness
Having a restaurant/pub on site was nice. Room service was available.
Stayed 7 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

8/10 Good

Diomel, Surrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, amenities
This was such a pleasant surprised! We are very happy with our suite! We definitely would stay here again. The breakfast was superb !! One of the Best breakfast we’ve come across!
Stayed 1 night in Jan 2026

6/10 Okay

Candace

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was bit small, free breakfast was a bit disappointing and beds not very comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff are super friendly
Stayed 4 nights in Nov 2025

10/10 Excellent

Storm

Stayed 1 night in Dec 2025

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort
The breakfast used to be the BEST! Great poolside eating area, excellent food and choices, OUTSTANDING. Unfortunately the eating area has been moved, and the breakfast is now only average. A pity. Bean counters at work - again…. Swimming pool is great. Large and indoor. Rooms - spacious, clean; good in all ways. I am a fairly regular customer, over the years, and was very DISAPPOINTED that my request (after a two night stay) that my request for a one hour checkout extension was REFUSED. (First refusal ever, at any hotel, over many years, at many hotels.) Not even an offer of ONE HALF an hour! And yes, I am a member of the Best Western Chain. This has been a favorite hotel for years; but I now will be considering alternatives…. Unfortunately
Stayed 2 nights in Dec 2025

6/10 Okay

James

Stayed 1 night in Dec 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was just average in selection and food quality.
Stayed 1 night in Dec 2025

8/10 Good

Alexandre

Great service but a little long
Stayed 1 night in Dec 2025

10/10 Excellent

rohina

Liked: Cleanliness, amenities, property conditions & facilities
Perfect service
Stayed 1 night in Dec 2025

10/10 Excellent

Ron

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located property with all expected amenities. Very friendly and efficient staff. Will be staying again.
Stayed 1 night in Dec 2025

8/10 Good

Walter

Stayed 1 night in Dec 2025