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The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property

Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Exterior
Junior Suite, 1 King Bed, Mountain View, Corner | Living area
Ballroom
Free daily buffet breakfast
Suite, 1 King Bed, Non Smoking (One-Bedroom)

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
405 Victoria St, Kamloops, BC, V2C2A9
  • Sandman Centre
    ‪3 min walk‬
  • Royal Inland Hospital
    ‪7 min walk‬
  • Thompson Rivers University
    ‪3 min drive‬
  • Kamloops, BC (YKA)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

8.0 out of 10
Very good
(7 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Exterior

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About the area

Kamloops

A stay at The Plaza Hotel Downtown, Trademark Collection by Wyndham places you in the heart of Kamloops, steps from Lansdowne Village Shopping Centre and Kamloops Art Gallery. .This family-friendly hotel is 0.1 mi (0.2 km) from Lake City Casino Kamloops and 0.3 mi (0.5 km) from Kamloops Museum and Archives.

What's nearby

  • Sandman Centre - 3 min walk - 0.3 km
  • Riverside Park - 6 min walk - 0.6 km
  • Royal Inland Hospital - 7 min walk - 0.7 km
  • Thompson Rivers University - 3 min drive - 2.3 km
  • Aberdeen Mall - 5 min drive - 4.2 km

Getting around

  • Kamloops Station - 10 min walk
  • Kamloops, BC (YKA) - 16 min drive

Restaurants

  • ‪Red Collar Brewing - ‬2 min walk
  • ‪Harvest by Nandi - ‬4 min walk
  • ‪Jacob's Noodle & Cutlet - ‬1 min walk
  • ‪Hello Toast - ‬1 min walk
  • ‪Carlos O'Bryans Neighborhood Pub - ‬1 min walk

About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

Family-friendly hotel with free breakfast and bars
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 67 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional features at this Victorian hotel include wedding services, a fireplace in the lobby, and complimentary use of a nearby fitness facility.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Tumbleweeds Lounge - This brewpub serves breakfast, lunch, and dinner. Happy hour is offered.
Mulligans Virtual Golf - This sports bar serves brunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mulligans Virtual Golf
  • Tumbleweeds Lounge

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Indoor pool (guest access)
  • Mini golf
  • Piano

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 388 out of 1366 reviews
Rating 8 - Good. 384 out of 1366 reviews
Rating 6 - Okay. 254 out of 1366 reviews
Rating 4 - Poor. 177 out of 1366 reviews
Rating 2 - Terrible. 163 out of 1366 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Kurt

Stayed 1 night in Apr 2025

10/10 Excellent

Damian

Stayed 2 nights in May 2025

6/10 Okay

Shannon

Stayed 2 nights in May 2025

10/10 Excellent

Lindsay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here just for one night on a western Canada road trip. For being downtown, the area felt well maintained and fairly safe. The hotel itself is old - small door frames, short toilet. Considering the age, everything worked perfectly and the space was perfect for our family. Two separate rooms with the joint bathroom was a huge pro for us. Would stay again for sure! Also they gave us free beer at the adjoining restaurant!
Stayed 1 night in Apr 2025

8/10 Good

Marie Lillianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to the plaza many times. This time the hotel had new management from before the pandemic, my last visit). There was a bit of a mix up at first with a room facing the river. Once they straightened it out I was comfortable. The second night I was supposed to upgrade to a suite because I wanted to treat myself. The next morning I went to inquire, and the suite had be booked to someone else. I was disappointed but made the most of my long weekend getaway I spite of it all.
Stayed 2 nights in Apr 2025

2/10 Terrible

Shane

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in late, at around 1:00 am all I wanted was to shower and get some sleep. Got to the room found the bed had been slept in and not remade, dirty towel in the tub and refuse from the previous occupant, so f'ing disgusted layed on the bed used my back pack for a pillow and slept in my clothes. Absolutely ridiculous, will never return and will definitely warn anyone who is traveling through Kamloops to avoid at all cost. I cannot describe in respectable language how disgusted and upset I am. If the deposit isn't returned by end of day tomorrow I will be contacting the hotel and filing a complaint with the city about that place and have it inspected before allowing to rent a room to anyone.
Stayed 1 night in Apr 2025

10/10 Excellent

Merrene Bright

Stayed 1 night in Feb 2025

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Camryn

Stayed 1 night in Apr 2025

8/10 Good

Satpreet

Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Deanna

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is noisy and old with lots of homeless in the area. The buffet breakfast was terrible recycled food. I would not recommend this property.
Stayed 2 nights in Apr 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked into this room and immediately left, the room was terrible, the sheets were dirty, the pillow cases were yellow, the wall paper was filthy and peeling off, the bath was dripping and not draining away so there was an inch of dirty water in the bottom and the curtains were way to small for the window and were held together with bulldog clips letting a lot of light in. Outside of the terrible room the car park was frequented by about 6 drug addicts leaning on the cars. The car park was very tight and also used by the very busy liquor store under hotel, I didn’t feel my hire car would be safe there overnight. Under the hotel there is also a bar that had very loud music on with a lot of drunk people in. Also in the bar is an unlocked door that leads to the hotel lobby and stairs where I saw a few people walk through and up the stairs without any challenge from the reception staff, I felt this was very unsafe having children with me. When complaining about all of this I was told there were no other rooms available so we decided to leave, we weren’t offered any of the money back but decided it was worth loosing the money and staying somewhere else. On returning to The UK I complained on 4 separate occasions to Expedia as this hotel is not as they advertised, I haven’t had any replies on the first 3 attempts, today I was told the hotel offered us other rooms and accommodation in a partner hotel, this was a complete lie, why would I have turned down this option?
Stayed 1 night in Mar 2025

6/10 Okay

Jacqui

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, beautiful heritage building
Stayed 3 nights in Apr 2025

4/10 Poor

Gerald, St. Albert

Travelled with family
My recent experience at the Plaza hotel in downtown Kelowna was not a good one. The Plaza is an older hotel, has been kept in good condition, and the rooms were clean and comfortable. The problem was extremely noisy guests in nearby rooms. Kids screaming and yelling, slamming doors, and running up and down the hallway. The walls in the Plaza must be paper thin because we heard everything. The excess noise started around 10:00 PM when they checked in and lasted until 2:00 AM until we phoned the front desk to complain and have someone come up and ask them to quiet down. Also, the hotel advertises self parking is available, but they charge $8:00 a day which wasn’t noted on Expedia or their website. Overall, we didn’t have a very good experience.
Stayed 1 night in Apr 2025

2/10 Terrible

Cristina

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT BELIEVE any positive review on this MOTEL, they must be bots or paid reviews. No free parking outside and I really think this is the go to motel for homeless individuals. No insult intended but this is a very dingy motel. We booked but more than happy to let that money go and stayed at Hilton instead. It was that bad! I’m sure my review will be drowned by fake good reviews.
Stayed 2 nights in Apr 2025

2/10 Terrible

Vanessa

Disliked: Cleanliness, amenities, property conditions & facilities
We didnt like anything about the property. It was located in the older area of Kamloops, which appeared to be dark and unsafe, The hotel was nowhere close to what was shown on the website. My daughter called me in tears five minutes after entering the hotel. I am extremely disappointed in Expedia for promoting this hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed nice, breakfast not so much

Bed very comfortable and cozy. Staff are very professional. Breakfast was completely underwhelming, and cold.
Stayed 1 night in Apr 2025

4/10 Poor

Peter

2 main issues in room 401! There was NO shower curtain (how did housekeeping miss that?) so had to lean against the wall of the shower and direct the shower head spray there to keep the water from going all over the floor. Also, the water did not drain from the tub and I was soon standing in 3 or 4 inches of water. Breakfast was not good despite some good reviews I had read. There was virtually no hash browns or eggs when we arrived The fellow half filled the container and 5 couples and 2 groups of 3 were left to share it (or not) Quantity was severely lacking and it was not hot. Coffee also not hot.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities
Convenient to food, central to anything in Kamloops.
Stayed 3 nights in Apr 2025

8/10 Good

Allana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Danica

Travelled with group
It was an ok stay if you need a bed for the night but if your trying to sleep maybe ask if there's space on the top floor or somewhere away from the lounge downstairs as they were blasting music till 12:30am. Not bad for price but just think about those things when booking.
Stayed 1 night in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty boutique hotel. Reception staff very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025