The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property

Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Exterior
Lobby
Breakfast, lunch and dinner served
40-inch LCD TV with cable channels, TV
Suite, 1 King Bed, Non Smoking (One-Bedroom)

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
405 Victoria St, Kamloops, BC, V2C2A9
  • Place, Sandman Centre
    ‪3 min walk‬
  • Place, Riverside Park
    ‪5 min walk‬
  • Place, Royal Inland Hospital
    ‪7 min walk‬
  • Airport, Kamloops, BC (YKA)
    ‪13 min drive‬

Room options

Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

7.6 out of 10
Good
(8 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(104 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 2 Single Beds

Room With Double Bed-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 2

One-Bedroom King Suite - Non-Smoking

  • Sleeps 2

Queen Room - Non-Smoking

  • Sleeps 2

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Twin Beds, Non-Smoking

  • Sleeps 2

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About the area

Kamloops

A stay at The Plaza Hotel Downtown, Trademark Collection by Wyndham places you in the heart of Kamloops, steps from Lansdowne Village Shopping Centre and Kamloops Art Gallery. .This family-friendly hotel is 0.1 mi (0.2 km) from Lake City Casino Kamloops and 0.3 mi (0.5 km) from Kamloops Museum and Archives.

What's nearby

  • Lake City Casino Kamloops - 3 min walk - 0.3 km
  • Sandman Centre - 3 min walk - 0.3 km
  • Riverside Park - 5 min walk - 0.4 km
  • Kamloops Heritage Railway - 6 min walk - 0.5 km
  • Royal Inland Hospital - 7 min walk - 0.7 km

Getting around

  • Kamloops Station - 10 min walk
  • Kamloops, BC (YKA) - 16 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Carlos O'Bryan's - ‬1 min walk
  • ‪Jacob's Noodle and Cutlet - ‬1 min walk
  • ‪Tumbleweed Lounge - ‬1 min walk
  • ‪Hello Toast - ‬1 min walk

About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

Victorian hotel with free breakfast and bars
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Kamloops hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 67 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this Victorian hotel include complimentary use of a nearby fitness facility, a reception hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Oak & Barrel - This brewpub serves breakfast, lunch, and dinner. Happy hour is offered.
Mulligans Virtual Golf - This sports bar serves brunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mulligans Virtual Golf
  • Oak & Barrel

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Indoor pool (guest access)
  • Mini golf
  • Piano

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 421 out of 1434 reviews
Rating 8 - Good. 403 out of 1434 reviews
Rating 6 - Okay. 264 out of 1434 reviews
Rating 4 - Poor. 174 out of 1434 reviews
Rating 2 - Terrible. 172 out of 1434 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot
Stayed 1 night in Sep 2025

10/10 Excellent

Michael, North Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great if you are looking at staying downtown.
Stayed 1 night in Sep 2025

4/10 Poor

Eric

Stayed 1 night in Sep 2025

8/10 Good

Pancho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Sikander

Travelled with family
Disliked: Staff & service
Lots of pubs, shops and downtown location. Staff was not courteous and not receptive
Stayed 2 nights in Sep 2025

4/10 Poor

Enis

Stayed 1 night in Sep 2025

10/10 Excellent

Antonieta

Travelled with partner
Liked: Amenities
Very good service!
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Amazing stay amazing building! Amazing room!
Stayed 1 night in Sep 2025

4/10 Poor

Lloyd

Disliked: Property conditions & facilities, room comfort

Don't stay here.

Parking was 4 blocks away. Room was old and dilappitated. Afraid to leave anything in the car. Took a hotel cart to pick up luggage. It barely fit in the elevator which rattled and shook all the way to the 5th floor. Room door wouldn't shut unless you slammed it. Bed was hard as a rock. Would have been more comfortable on the floor. Good breakfast included except everything was cold (eggs, potatoes, sausage etc.). No counters at all in the bathroom. Coffee maker had to be moved to bedside table to plut in. Woman at desk was friendly but was extremely difficult to understand because of her very thick accent. Area of town did not look safe. Homeless sleeping in doorway across street.
Stayed 1 night in Sep 2025

10/10 Excellent

Taralee, Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Sep 2025

10/10 Excellent

AVRAHAM

Stayed 2 nights in Aug 2025

10/10 Excellent

Meiyin

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Stayed 1 night in Sep 2025

8/10 Good

Stefania

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Sep 2025

8/10 Good

Trevor

Business traveller
Liked: Cleanliness
Hard to beat the location. It is older but has a certain charm.
Stayed 1 night in Sep 2025

4/10 Poor

Clarissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here, pictures are not what it is like
Stayed 1 night in Sep 2025

6/10 Okay

Bert

Travelled with partner
Disliked: Cleanliness, amenities
Very dated. Poor condition
Stayed 1 night in Sep 2025

10/10 Excellent

Luisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great ambience at the lounge and lobby reception. Elevator working, clean and quiet room.
Stayed 1 night in Aug 2025

6/10 Okay

Ken

Stayed 1 night in Sep 2025

6/10 Okay

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive and negatives

Staff are very professional, knowledgeable, friendly. Rooms and hotel are clean and functional. I'd suggest anyone considering staying with a vehicle should call the hotel to check the current parking situation as they do not have enough parking beside the hotel and yet still charge to park 2 blocks away in a public lot. Also, request a room that does not face the street currently under construction unless you are OK being woken up with construction noise at 7am.
Stayed 1 night in Sep 2025

10/10 Excellent

Roland

Stayed 1 night in Sep 2025

6/10 Okay

Alisa

Travelled with partner
This is a historic hotel that has a lot of potential however, it could use a little TLC. The decor is tired and could use a refresh. Even small things like fixing cracks in wood, tile or rips in the curtains or the lamp shades. Maybe consider 2 ply toilet paper over 1 ply! It doesn’t have to cost a lot but more attention to detail is required. Parking is a gong show. Food in the bar was average along with the service. It wasn’t a horrible stay but could be improved. After sayjng all that, the location is great as there are many restaurants and bars in walking distance.
Stayed 2 nights in Sep 2025

6/10 Okay

Karin

Liked: Cleanliness, staff & service
This hotel is definitely older but comes with a lot of charm for it. All areas were well maintained and clean. The bathroom was very small and basic but spotless. For the price, I had expected more of the mattress (basic model, hard and bouncy) and the pillows (lumpy), as well as the breakfast included (basic, no fruit/yogurt/bagels, watery coffee). The location was perfect for me close to the hospital and in the middle of the vibrant downtown with lots of shops and restaurants. A rude awakening, unfortunately, was the road racing, yelling and laughing and the thumping of music (from a nearby nightclub?) in the middle of the night. Also, parking at the hotel is not free! Overall, I enjoyed my stay at this hotel, but the quality could have been better.
Stayed 2 nights in Sep 2025

8/10 Good

Rick, Williams Lake

Travelled with partner
Liked: Amenities
A few issues with our room that needed to be addressed. It’s an old hotel that does need a bit of upgrading. However the staff is very polite and helpful. I had been a bit upset about the issues in our room which prevented us from getting ready to go out for the evening. The front desk person was so kind to upgrade us to a different room which was lovely. Thank you for that 😊 Good value for the money. Will come back. 8
Stayed 1 night in Sep 2025