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Malmaison Birmingham

4.0 star property

Photo gallery for Malmaison Birmingham

Lobby
Hallway
Havana Signature Suite | Bathroom
Nirvana Signature Suite
Havana Signature Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1 Wharfside, Birmingham, England, B1 2JR
  • Place, The Mailbox
    ‪1 min walk‬
  • Place, Broad Street
    ‪6 min walk‬
  • Place, International Convention Centre
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room

9.0 out of 10
Wonderful
(75 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.2 out of 10
Wonderful
(14 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room

Club Deluxe Double Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Double Room

Club Double Room

Club Double Room

8.8 out of 10
Excellent
(35 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite

Nirvana Signature Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Birmingham

A stay at Malmaison Birmingham places you in the heart of Birmingham, within a 15-minute walk of Broad Street and Bullring & Grand Central. .This boutique hotel is 0.6 mi (1 km) from Utilita Arena Birmingham and 10.3 mi (16.5 km) from National Exhibition Centre.

What's nearby

  • The Mailbox - 1 min walk - 0.1 km
  • Broad Street - 6 min walk - 0.6 km
  • Symphony Hall - 6 min walk - 0.6 km
  • International Convention Centre - 8 min walk - 0.7 km
  • Bullring & Grand Central - 9 min walk - 0.8 km

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Malmaison Birmingham - ‬1 min walk
  • ‪The Craven Arms - ‬4 min walk
  • ‪Tamatanga - ‬2 min walk
  • ‪Cherry Reds Café Bar - ‬3 min walk

About this property

Malmaison Birmingham

Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 193 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by Chez Mal Brasserie for lunch, dinner, or brunch, where this restaurant specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Birmingham? This hotel has 3035 square feet (282 square meters) of space consisting of conference space and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 30.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison

Malmaison Birmingham

Malmaison Hotel Birmingham

Birmingham Malmaison Hotel

Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Hotel

Birmingham Malmaison Hotel

Malmaison Hotel Birmingham

Malmaison Birmingham Hotel

Malmaison Birmingham Birmingham

Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 736 out of 1128 reviews
Rating 8 - Good. 237 out of 1128 reviews
Rating 6 - Okay. 95 out of 1128 reviews
Rating 4 - Poor. 36 out of 1128 reviews
Rating 2 - Terrible. 24 out of 1128 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Noah

Stayed 1 night in Feb 2026

10/10 Excellent

Kiran

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, bed was comfy. Highly recommend
Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
We always stay here when we come to Birmingham. It is a great hotel with lovely staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Easy check in/check out Breakfast was pukka
Stayed 1 night in Jan 2026

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Feb 2026

10/10 Excellent

DHARMENDAR

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Feb 2026

10/10 Excellent

Craig

Stayed 1 night in Feb 2026

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room and staff very helpful
Stayed 1 night in Feb 2026

10/10 Excellent

James, Cheltenham

Stayed 3 nights in Feb 2026

6/10 Okay

Warren

Stayed 1 night in Jan 2026

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent stay as always - friendly welcoming staff from check in to check out - a perfect stay - thank you.
Stayed 1 night in Jan 2026

10/10 Excellent

Amjad

Stayed 1 night in Jan 2026

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Lovely room great staff
Stayed 1 night in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

8/10 Good

Phil

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
A spacious and clean room with great amenities. Staff were friendly. The hotel is well placed for food outlets and parking.
Stayed 1 night in Jan 2026

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotless room
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Travelled with group
Liked: Staff & service
A lovely stay as ever
Stayed 1 night in Jan 2026

8/10 Good

Scott, Cambuslang

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Friendly staff. Clean and inspiring room
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always my go to hotel when in Birmingham for business
Stayed 1 night in Jan 2026

10/10 Excellent

Jett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

6/10 Okay

Damion

Stayed 1 night in Jan 2026