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Macdonald Burlington Hotel

4.0 star property

Photo gallery for Macdonald Burlington Hotel

Front of property – evening/night
Property entrance
Interior entrance
Breakfast, lunch, dinner served; local cuisine
Suite, 1 Double Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Bar
  • Housekeeping

Explore the area

View map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Place, Bullring & Grand Central
    ‪5 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Place, Utilita Arena Birmingham
    ‪13 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(27 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Birmingham

With a stay at Macdonald Burlington Hotel, you'll be centrally located in Birmingham, just a 5-minute walk from Bullring & Grand Central and 7 minutes by foot from The Mailbox. .This eco-certified hotel is 0.5 mi (0.9 km) from O2 Academy Birmingham and 0.8 mi (1.2 km) from International Convention Centre.

What's nearby

  • Bullring & Grand Central - 5 min walk - 0.4 km
  • The Mailbox - 6 min walk - 0.5 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Utilita Arena Birmingham - 13 min walk - 1.2 km
  • Broad Street - 19 min walk - 1.6 km

Getting around

  • Grand Central Tram Stop - 1 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Archie's - ‬1 min walk
  • ‪Grand Central Kitchen - ‬1 min walk
  • ‪Bacchus Bar - ‬1 min walk

About this property

Macdonald Burlington Hotel

Eco-certified hotel with bars and a 24-hour front desk
Macdonald Burlington Hotel offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 112 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Scottish Steak House, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 15 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Scottish Steak House - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
The Burlington Bar - This bar serves breakfast, lunch, dinner, and light fare.
The Burlington Lounge - This lobby lounge serves light fare only. Open 24 hours.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 1872
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Macdonald Burlington Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 443 out of 1006 reviews
Rating 8 - Good. 315 out of 1006 reviews
Rating 6 - Okay. 143 out of 1006 reviews
Rating 4 - Poor. 65 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

adrian

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jacqueline

Liked: Staff & service
The room was very noisy from the outside courtyard load of generators make lots of noise. The hot water took forever to come through.
Stayed 1 night in Jun 2025

10/10 Excellent

Rahma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service and excellent facilities
Stayed 1 night in Jun 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service
Great location, good stay, hotel is tired looking in the public areas though. Our loo did not flush well.
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for my mums 83rd birthday, location is perfect, right next to New Street Station. The rooms we were allocated were spacious and quiet. The breakfast was amazing too!
Stayed 1 night in Jun 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room fine but know your surroundings!

The room was clean, well-equipped and large so value for money in that respect. It appears to be the old Britannia Hotel and is looking a bit dated. Handy for the Central Station making it easy to get around but the immediate area is not particularly nice, especially later at night so be prepared and have your wits about you!
Stayed 1 night in May 2025

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good room and stay. - bar could be improved but everything else is amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed staying at the MacDonald Burlington Hotel. It is conveniently across the street from the train station, but the room is very quiet. It is central in town, making the walk to various tourist sites, restaurants, shopping, etc. easy. Very friendly and helpful staff.
Stayed 3 nights in May 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Were really accommodating to putting me on the lowest floor. Friendly and helpful staff. Would 100% stay again.
Stayed 1 night in May 2025

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel with really beautiful rooms.
Stayed 1 night in May 2025

10/10 Excellent

Jay

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Piyush

Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Meryl

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic hotel in central location

Great location,
Stayed 1 night in Apr 2025

10/10 Excellent

Shabana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Anita

Stayed 1 night in May 2025

10/10 Excellent

colin, Hertfordshire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station
Stayed 1 night in May 2025

8/10 Good

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to book again.

A one night stay whilst attending a concert. Very friendly and welcoming staff during my whole stay. Room very clean and bed very comfy. Breakfast was plentiful in quantity and variety of offerings. Cooked breakfast was great and served hot. Surprisingly little noise considering its located right next to a main station. Also very convenient for B:Music (Symphony Hall)
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025