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Ibis Birmingham New Street Station Hotel

3.0 star property

Photo gallery for Ibis Birmingham New Street Station Hotel

Exterior
Property entrance
Lobby lounge
Bar (on property)
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Place, Broad Street
    ‪12 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.0 out of 10
Very good
(74 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

7.8 out of 10
Good
(27 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception
ibis budget Birmingham Centre
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.7 out of 5, Good, 1,362 reviews
The price is AU$56
includes taxes & fees
12 Apr - 13 Apr
ibis budget Birmingham Centre

About the area

Birmingham

With a stay at Ibis Birmingham New Street Station Hotel, you'll be centrally located in Birmingham, within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central. .This hotel is 1.7 mi (2.8 km) from Edgbaston Stadium and 1.8 mi (2.9 km) from Broad Street.

What's nearby

  • Birmingham Hippodrome - 1 min walk - 0.2 km
  • O2 Academy Birmingham - 3 min walk - 0.3 km
  • Bullring & Grand Central - 4 min walk - 0.4 km
  • Broad Street - 12 min walk - 1.1 km
  • International Convention Centre - 14 min walk - 1.2 km

Getting around

  • Birmingham New Street Station - 4 min walk
  • Grand Central Tram Stop - 8 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪Chung Ying - ‬1 min walk
  • ‪Peach Garden 桃苑 - ‬1 min walk
  • ‪Look in 樂意 - ‬1 min walk
  • ‪Malaysian Delight - ‬1 min walk
  • ‪Time To Eat - ‬1 min walk

About this property

Ibis Birmingham New Street Station Hotel

Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 159 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Ibis Birmingham New Street Station Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (67 centimetre high)
  • Grab bar near toilet (70 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 1002 reviews
Rating 8 - Good. 333 out of 1002 reviews
Rating 6 - Okay. 190 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shamin

Stayed 1 night in Dec 2025

8/10 Good

Beth

Stayed 1 night in Dec 2025

4/10 Poor

Peter

Business traveller
Disliked: Staff & service
Not impressed. Great central location but rooms very small and basic. Arrived an hour early than 3pm check-in, asked if I could check in early and they confirmed that there would be a charge, I said ok, and they said no rooms were ready. They didn't check me in ready for 3pm, so I waited and at 3pm there was then a massive queue of people checking in. Not sensible.
Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The staff were fantastic Parking great Location super easy access to all areas Beds were uncomfortable and the pillows were horrendous. We askwd for a swcond one and that was as flat and uncomfortable as the first one We were on the 1st floor and the noise from outside was loud. The room does NOT have aircon and the room was seriously warm and stuffy. Double windows outside one on a guide so little airflow. Breakfast was good
Stayed 2 nights in Dec 2025

4/10 Poor

Dr Jacqui

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Room very dark, one hard chair. Asked for a street view, got the back wall of the building.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Room is dated
Stayed 1 night in Dec 2025

6/10 Okay

Linda

The receptionist was friendly though difficult to understand. I didn’t actually need photo ID, though had been told I did. Had to tell the person next door to turn off TV at 1.30am, could hear everything through the wall. Space in the room fine, I’ll give 3.5 on trip advisor
Stayed 1 night in Dec 2025

10/10 Excellent

Jacqui

Travelled with family
Basic but clean, did the job.
Stayed 1 night in Dec 2025

6/10 Okay

matthew

Liked: Cleanliness, staff & service, amenities
Happy with room however shower and bathroom small
Stayed 2 nights in Dec 2025

4/10 Poor

Julie

Travelled with group
Liked: Cleanliness
Booked a twin room but they only had double rooms left. Room was small but clean
Stayed 1 night in Nov 2025

6/10 Okay

Mary-Beth

Travelled with group
Liked: Staff & service
Disliked: Room comfort
The staff did the best with what they had - their service was very good, it's just that the hotel is BORDERLINE acceptable.
Stayed 4 nights in Nov 2025

6/10 Okay

Sara

Travelled with group
Liked: Cleanliness, staff & service
Booked a twin room well in advance only to be told when we arrived that they had no twin rooms! Hung around for 20 mins and someone in management miraculously found us a twin room. Very strange and a bit annoyjng
Stayed 1 night in Nov 2025

10/10 Excellent

CAROL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly team Nice hotel, good location Great stay
Stayed 2 nights in Nov 2025

8/10 Good

Clair

Stayed 1 night in Nov 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful, main bar/reception area was nice, bar was reasonably priced. (We didn't have breakfast as part of our stay). We were able to park on site in the underground car park - which has maybe 15 spaces and is quite small to manoeuvre within. Bed was comfortable and linens/towels were clean. Room was on the small side but it had everything we needed and the shower had good water flow. The downside to staying on a Friday night was that there were several music venues/nightclubs on the nearby street, and one had speakers outside (not sure why as it was heavily raining all evening/night and about 7 degrees C). Whilst not exceptionally loud it could be heard from our room until 2.30am so our sleep was not great. Not the hotels fault and they had placed us in a room as far from the source as possible. Location was good, very close to the Bullring Centre and main New Street shopping and a short walk to the canal areas.
Stayed 1 night in Nov 2025

8/10 Good

Ian

Stayed 2 nights in Nov 2025

8/10 Good

Lucy, Madison Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

2/10 Terrible

Chris

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The room
Shower door wont close
Stayed 2 nights in Nov 2025

8/10 Good

Diego

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and pillows. Clean room.
Stayed 1 night in Nov 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
The room in the Ibis although clean and tidy was not particular big. Nor was there a lock on the bathroom door. The staff were very pleasant but there was no chef on the Sunday when were were hoping to get a lunchtime snack. The most annoying thing about the stay was that their welcome email said that the hotel car park cost £15 per day but if it was full you could use a partner car park at a discounted rate. On arrival I was told that the hotel car park was full and to park in the car park opposite. That car park showed a cost of £24 per day but when I asked at the hotel reception about the discounted rate I was told there was no discount. This meant that I had to sort out alternative parking which I had not anticipated. I feel that they should make it clearer that if their car park is not available the nearest car park costs a lot more.
Stayed 2 nights in Nov 2025

4/10 Poor

Paul

Travelled with group
Disliked: Cleanliness, staff & service
The room was far too small. We asked for a twin room and got 2 single beds pushed together and
Stayed 1 night in Nov 2025

10/10 Excellent

anna

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Staff were lovely, great customer service and friendly. Rooms are very small, open the door and you will fall onto the bed! Bathroom tidy, but the shower was clean, pressure good and lots of hot water. We stayed on a Friday night and the night club close bar was playing a lot of base till at least 1am. Being ear plugs like I did! Breakfast was ok, eggs cooked order which was a nice touch.
Stayed 2 nights in Nov 2025

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness
Staff at reception were very professional and welcoming. My room 342 (I think it was was awful) it smelt of death, the carpets were filthy, the desk was cracked, the bathroom windows were open with a constant buzzing noise, sounded like a fan but it wasn't a fan for my room it must have been below. Whilst the bed did have clean sheets I was dubious about whether the mattress and mattress topper were very clean. Should I ever attend another conference at this hotel I will not be staying here.
Stayed 1 night in Nov 2025

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities
Although small and basic, the room was clean. The bed was very comfortable and the location was fantastic.
Stayed 1 night in Nov 2025