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Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property

Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Exterior
Creator video - submitted by Travel Con Amore
Room amenity
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
19 Holiday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(189 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(78 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Similar properties

Exterior
Hampton by Hilton Birmingham Broad Street
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 2,492 reviews
The price is AU$97
includes taxes & fees
9 Apr - 10 Apr
Hampton by Hilton Birmingham Broad Street

About the area

Birmingham

With a stay at Holiday Inn Express Birmingham - City Centre by IHG in Birmingham (Birmingham City Centre), you'll be steps from The Mailbox and 5 minutes by foot from Symphony Hall. .This hotel is 0.6 mi (1 km) from Broad Street and 0.8 mi (1.3 km) from O2 Academy Birmingham.

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Broad Street - 3 min walk - 0.3 km
  • Symphony Hall - 3 min walk - 0.3 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km

Getting around

  • Brindley Place Tram Stop - 7 min walk
  • Birmingham (QQN-New Street Train Station) - 9 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Malmaison Birmingham - ‬5 min walk
  • ‪The Soloman Cutler (Wetherspoon) - ‬5 min walk
  • ‪The Botanist - ‬3 min walk
  • ‪Gas Street Social - ‬4 min walk

About this property

Holiday Inn Express Birmingham - City Centre by IHG

Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 250 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Satisfy your appetite at Express Cafe and Bar, a café which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Express Cafe and Bar - This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Express Cafe and Bar

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre by IHG
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1307 out of 1998 reviews
Rating 8 - Good. 521 out of 1998 reviews
Rating 6 - Okay. 100 out of 1998 reviews
Rating 4 - Poor. 38 out of 1998 reviews
Rating 2 - Terrible. 32 out of 1998 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ali

Stayed 1 night in Dec 2025

10/10 Excellent

H.

Stayed 1 night in Dec 2025

10/10 Excellent

Lorraine

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Stayed 1 night in Dec 2025

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast had food bags so could take on the go. Hotel staff were friendly. Excellent location for Symphony Hall. Generally very clean, only took a star off as found something under the bed!
Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Excellent breakfast. Helpful staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Parameswaran

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staffs were excellent and very welcoming. Amenities were good as well. Overall the experience was very good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Chit Wan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, though small room
Stayed 1 night in Nov 2025

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, amenities
Great location , clean and very good breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple stay
Stayed 1 night in Dec 2025

10/10 Excellent

Sharron

Stayed 1 night in Dec 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position
Stayed 1 night in Dec 2025

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable but had an issue with the shower tray leaking onto the bathroom floor, leaving a puddle of water and a soaking wet floor towel. The staff were friendly and the breakfast was fantatsic with plenty of food and very nice bacon, sausages, scrambled egg, beans, tomatoes and hash browns along with cereal, toast, pasties, pancakes etc. I have, however, knocked off a star for the appalling lifts. One of the three was out of service and the two remaining (the lifts are also far too small) could not cope with the number of people at breakfast and check out time. We were on the 8th floor and every lift that stopped was already full. A woman waiting with us said she'd been there for 25 minutes! We ended up having to carry heavy bags all the way down the stairs tocheck out. Even then, reception is on the 1st floor and there's no way down to the exit on ground without using the lift!. It also wasn't helped by staff using the lifts with large trollies preventing guests from getting in. Surely there should be separate staff lifts?
Stayed 2 nights in Dec 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Check in was very good. Staff member was friendly ,very pleasant and professional
Stayed 1 night in Dec 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical chain hotel in city centre included breakfast was good quality. Rooms are spacious and clean with ac heating / cooling. Reasonably priced and location for city centre shopping night life and theatres etc. Will definitely use this hotel again for a city centre stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Jackie

Liked: Staff & service, property conditions & facilities, room comfort
Allgood
Stayed 1 night in Dec 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities
The welcome we received ion check in
Stayed 1 night in Dec 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service
Check in was a little slow. Hotel overall, and room, was spotlessly clean. Shower leaked from under the door, which we reported. Very little choice at hotel bar. Breakfast was passable. There were a lot of guests and items ran out quickly. Coffee was awful, possibly the worst tasted.
Stayed 1 night in Dec 2025

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
All clean excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Desmond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean very close to where I was going for the evening.Breakfast was amazing
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was very clean the breakfast was excellent and the staff were knowledgeable and professional. Perfect location for the mailbox and theatre’s
Stayed 1 night in Dec 2025

8/10 Good

neil

Liked: Cleanliness, staff & service, amenities
Quiet
Stayed 1 night in Dec 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Staff and hotel were good. Hotel location was fine 10 min walk from New street station. The mattress was too hard for us. Glad to get home.
Stayed 3 nights in Dec 2025