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Britannia Hotel Birmingham New Street Station

3.0 star property

Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Standard Twin Room
Reception
Front of property
Point of interest

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, Utilita Arena Birmingham
    ‪15 min walk‬
  • Airport, Birmingham (BHX)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior
ibis budget Birmingham Centre
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, 1,340 reviews
The price is AU$89
includes taxes & fees
16 Nov - 17 Nov
ibis budget Birmingham Centre

About the area

Birmingham

Britannia Hotel Birmingham New Street Station is centrally located in Birmingham, a 3-minute walk from Bullring & Grand Central and 8 minutes by foot from The Mailbox. .This hotel is 1.5 mi (2.4 km) from Library of Birmingham and 1.8 mi (2.9 km) from Utilita Arena Birmingham.

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.3 km
  • The Mailbox - 6 min walk - 0.5 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km
  • Broad Street - 3 min drive - 2.0 km

Getting around

  • Corporation Street Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪EL&N - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Bacchus Bar - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪200 Degrees Coffee - ‬2 min walk

About this property

Britannia Hotel Birmingham New Street Station

Hotel with a 24-hour front desk, 3-minute walk to Bullring & Grand Central
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Stay in one of 241 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and a reception hall.
Featured amenities include a 24-hour front desk and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Reviews

Britannia Hotel Birmingham New Street Station Reviews

5.6

5.8/10

Cleanliness

6.2/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 143 out of 1012 reviews
Rating 8 - Good. 199 out of 1012 reviews
Rating 6 - Okay. 224 out of 1012 reviews
Rating 4 - Poor. 201 out of 1012 reviews
Rating 2 - Terrible. 245 out of 1012 reviews

Reviews

10/10 Excellent

Jalal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Adrian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible hotel.

Terrible excuse for a hotel. Surely one of the worst in the city. Reception team were very good and changed my room. A disgusting building which needs a refit. The whole hotel is beyond filthy. I will never return.
Stayed 1 night in Aug 2025

6/10 Okay

Susan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel itself is somewhat dated. Although the bathroom has been renovated the bedroom itself needs some talc and aspects of it wasn’t particularly clean. I had to clean the dressing table myself
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Outdide Looks like a bombs gone off

From the outside it could well be Beirut but surprisingly clean room and the bed was comfortable. The bathroom was a nightmare. An old type bath tub, no handles to get step in or out and tap water mixers to get the right water temperature. Cheap awful watered down liquid soap.
Stayed 1 night in Jul 2025

8/10 Good

mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and good location

Ideal location, nice clean room. Could do with air con but other than that it was a pleasant stay
Stayed 1 night in Jul 2025

4/10 Poor

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No amenities. Very poorly kept. The toilet and facilities pipes made so much noise i didn't want to bathe. Bed was hard. Bathroom smelled like smoke. Elevator wasn't working needs total updating
Stayed 1 night in Jul 2025

8/10 Good

Alan

Disliked: Staff & service

Cheap and (fairly) cheerful

central, cheap, basic, it's OK
Stayed 1 night in Jul 2025

6/10 Okay

James

Travelled with group
Liked: Cleanliness
Disliked: Amenities
.
Stayed 1 night in Jul 2025

6/10 Okay

Colin

Liked: Cleanliness
Disliked: Amenities
Basic but cheap, clean and comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Marcus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

It’ll do if you just need a bed.

One of the lifts was out of order. It was very hot in the corridors of the hotel. Bed sheets were dirty on arrival so had to ask for them to be swapped. Bathroom was immaculate and super modern. There was a huge TV on the wall too. But the beds weren’t very comfy. I barely trusted the door to stay closed. It’s not in a bad place though, there’s nothing spectacular about the hotel but if you just need a place to sleep, it’ll do.
Stayed 1 night in Jul 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Property conditions & facilities

Not the right oprion for me

Hotel was ok. Soulless but functional. Area was noisy, and threatening. Hotel entrance off a smelly, dirty alley. Did not feel safe. Staff barely spoke. One lift out of order so long waits at busy times. Booked 2 nights left after one.
Stayed 2 nights in Jul 2025

2/10 Terrible

Shafiq

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Curtis

Liked: Staff & service
Checking in was a nightmare because I was given access to someone else’s room who wasn’t present but had left their stuff in the room. So that makes security a little bit of an issue here. If I wanted to of taken something I easily could have but I returned to the desk to be given a new room immediately. Once this was rectified the room I was given was ok and was in good shape. However also at 12:45am the fire alarms all went off due to someone smoking in one of the rooms. Luckily this was sorted quite quickly but it certainly gave me a freight.
Stayed 1 night in Jul 2025

8/10 Good

Uyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sandeep

Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Travelled with group
Liked: Staff & service, amenities
Excellent location. Excellent price. Quiet and clean, spacious room.
Stayed 1 night in Jul 2025

6/10 Okay

Queen

The staff tried their best but no house keeping for 3 days when we were booked to stay for 5 days.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ronel

Stayed 1 night in Jul 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, had everything I needed
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Location is great. The photos of the room are a bit misleading as some rooms are older than others.
Stayed 1 night in Jul 2025

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and all the necessities

Was there for an event and rated two nights. They were slammed but did a good job addressing all those checking in. The room had no ac and no windows and it was the summer so it was incredibly hot and no air flow. The bed was not all that comfortable but the room was everything we needed and the location was excellent. Lots of restaurants, pubs and shops and basically steps from the train station. They provide soap, shampoo, coffee and cookies. Staff were helpful and the place was clean.
Stayed 2 nights in Jul 2025

4/10 Poor

Damilola

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2025