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Hyatt Place Santa Cruz

3.0 star property

Photo gallery for Hyatt Place Santa Cruz

Terrace/patio
Property video
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View map
407 Broadway, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪2 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪13 min walk‬
  • Place, Santa Cruz Wharf
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

8.8 out of 10
Excellent
(13 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

8.8 out of 10
Excellent
(15 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(19 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(27 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.6 out of 10
Exceptional
(86 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(120 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Courtyard View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Courtyard View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Santa Cruz

With a stay at Hyatt Place Santa Cruz in Santa Cruz (Westside Santa Cruz), you'll be within a 5-minute drive of Santa Cruz Beach Boardwalk and Monterey Bay. .This hotel is 3.2 mi (5.1 km) from University of California, Santa Cruz and 3.7 mi (6 km) from Mystery Spot.

What's nearby

  • Ocean Street - 2 min walk - 0.2 km
  • Pacific Avenue - 8 min walk - 0.7 km
  • Santa Cruz Beach Boardwalk - 13 min walk - 1.1 km
  • Santa Cruz Main Beach - 15 min walk - 1.3 km
  • Santa Cruz Wharf - 16 min walk - 1.4 km

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 25 min drive

Restaurants

  • ‪Pizza My Heart - ‬11 min walk
  • ‪Jack in the Box - ‬8 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬11 min walk
  • ‪四姐 Special Noodle - ‬2 min walk
  • ‪Los Viejones - ‬5 min walk

About this property

Hyatt Place Santa Cruz

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Hyatt Place Santa Cruz offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Premium cable television is provided.

Bathrooms include showers and designer toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and designer toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Santa Cruz? This hotel has 2497 square feet (232 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 19 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,497 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 19.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Santa Cruz
Hyatt Place Santa Cruz Hotel Santa Cruz

Hyatt Place Santa Cruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1011 reviews
Rating 8 - Good. 227 out of 1011 reviews
Rating 6 - Okay. 65 out of 1011 reviews
Rating 4 - Poor. 27 out of 1011 reviews
Rating 2 - Terrible. 22 out of 1011 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an awesome hotel! We loved the full hot breakfast included in our stay. A quick car ride to the boardwalk and down town area. Valet only was one of a financial bummer but the valet team was amazing! So kind and awesome recommendations for restaurants and activities. 10/10 would stay again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jasmine Attaway

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mia

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, breakfast was ok but not much variety
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Stayed 1 night in Jun 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Short trip. Just stayed for 1 night. Room was nice and clean. King bed with a sofa sleeper was perfect for our family of 4. Kinda disappointed that breakfast ended at 9:00. When traveling with teenagers, they’re usually not up and going by then. Oh well. Should have read the hours.
Stayed 1 night in Jun 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Frederico

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very new hotel has great pool area and fireplace area great breakfast area and food Staff was excellent only downside was valet parking which worked fine!!
Stayed 2 nights in Jun 2025

2/10 Terrible

Kristina

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Staff are unprofessional, speaks about how much they hate their jobs and do not make enough money in front of guests
Stayed 2 nights in Jun 2025

8/10 Good

Rajnish

Stayed 1 night in Jun 2025

6/10 Okay

Christina, Meridian

Travelled with family
Liked: Cleanliness
It was ok. Valet and hotel staff were polite and professional. Disappointed that the Restaurant and Bar were more like grab and go. No wait staff, just the first desk person who you can order beer or wine and like 3 items of food. Also, no room service. The turkey pesto sandwich I ordered was turkey lunch meat and didn't taste good but I was hungry and paid $15 so I ate it. Bad mistake. I had food poisoning that night. I told the front desk the next morning and they said they would refund my cost for the sandwich but they didn't. I was reluctant to try the buffet breakfast in the morning but it was actually ok . However there was no espresso bar as mentioned on the website and the staff said it has never worked! I paid $35 to rent a fire pit and roast s'mores for 1 hour with my nephew. The fire pit area was separate from the pool and the gate was broken and you can't get back to the pool. The first night in our room the bathtub filled with water when taking a shower and the air conditioner was noisy and could hear lots of people above us. The maintenance staff came to unplug the tub when we called. The convenience of location was nice. I have stayed in several Hyatts and this was a bit disappointing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Piankhi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jun 2025

10/10 Excellent

Evangelina

Liked: Cleanliness, property conditions & facilities, room comfort
Had a great stay.Everything was excellent.Customer service was amazing, the only thing when the attendant aaked me if i was late check out i didn't know they charged me without telling me that. That was a tricky one.
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie, Big Bend

Stayed 1 night in Jun 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the perfect stay to celebrate my 1 year old birthday so close to the beach.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daysi

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best place we have stayed at in SC
Stayed 3 nights in Jun 2025

10/10 Excellent

George

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Janet v.

Stayed 4 nights in Jun 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was pleasant.
Stayed 2 nights in Apr 2025

8/10 Good

Eric

Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus

Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025