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Hotel Solares

2.5 star property

Photo gallery for Hotel Solares

Outdoor pool, pool loungers
Superior Room, Multiple Beds, Refrigerator & Microwave
Lobby
Deluxe Room, 2 Queen Beds, Refrigerator & Microwave | Balcony
Property entrance

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
600 Riverside Ave, Santa Cruz, CA, 95060
  • Santa Cruz Beach Boardwalk
    ‪10 min walk‬
  • Main Beach
    ‪11 min walk‬
  • Santa Cruz Wharf
    ‪13 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Refrigerator & Microwave

Combined shower/bathtub, free toiletries, hair dryer, towels

Superior Room, 1 Queen Bed, Refrigerator & Microwave

  • 48 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Refrigerator & Microwave

Family Suite, 2 Bedrooms, Refrigerator & Microwave

Family Suite, 2 Bedrooms, Refrigerator & Microwave

  • 66 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Superior Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Superior Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds, Refrigerator & Microwave

Superior Room, Multiple Beds, Refrigerator & Microwave

Superior Room, Multiple Beds, Refrigerator & Microwave

  • 48 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Coffee and/or coffee maker

Standard Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

1 bedroom, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santa Cruz

With a stay at Hotel Solares in Santa Cruz (Westside Santa Cruz), you'll be within a 5-minute drive of Santa Cruz Beach Boardwalk and Monterey Bay. .This hotel is 4.6 mi (7.4 km) from Capitola Beach and 3.1 mi (5 km) from University of California, Santa Cruz.

What's nearby

  • Ocean Street - 5 min walk - 0.5 km
  • Santa Cruz Beach Boardwalk - 10 min walk - 0.9 km
  • Santa Cruz Main Beach - 11 min walk - 1.0 km
  • Main Beach - 11 min walk - 1.0 km
  • Santa Cruz Wharf - 13 min walk - 1.1 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 43 min drive

Restaurants

  • ‪Pizza My Heart - ‬9 min walk
  • ‪Los Viejones - ‬5 min walk
  • ‪The Catalyst - ‬8 min walk
  • ‪Nick the Greek - ‬10 min walk
  • ‪Mission Hill Creamery - ‬10 min walk

About this property

Hotel Solares

Hotel with free parking, a short walk to Santa Cruz Beach Boardwalk
Hotel Solares offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Hotel Solares.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages

Arabic, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Built in 1989
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Solares Santa Cruz
Solares Santa Cruz
Hotel Solares Hotel
Hotel Solares Santa Cruz
Hotel Solares Hotel Santa Cruz

Hotel Solares Reviews

Reviews

6.4
Rating 10 - Excellent. 230 out of 1003 reviews
Rating 8 - Good. 235 out of 1003 reviews
Rating 6 - Okay. 207 out of 1003 reviews
Rating 4 - Poor. 153 out of 1003 reviews
Rating 2 - Terrible. 178 out of 1003 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

jen

Travelled with pets
Liked: Staff & service, amenities
It has two spas I think and I loved my room I had two sliding glass doors my puppy who's a service dog could lay in the sun out on the lawn. My room has two beds it was big I had a big bathroom nice size shower it was perfect I will be returning !!
Stayed 1 night in Mar 2025

4/10 Poor

izzy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just an uneasy stay, we were one of two groups for my weeklong stay, and that was for good reason, it reeks of bleach everywhere and the streets around are a homeless hotspot. there is no breakfast served so don’t let that trick you, my room was dirty and not whipped down with the thinnest sheets and payed extra for a room without a working fridge and i went down to ask to change rooms and they ignored me. the stay was in a convenient place but not worth it overall.
Stayed 6 nights in Mar 2025

10/10 Excellent

Reyna

Travelled with family
Clean
Stayed 1 night in Feb 2025

2/10 Terrible

kirsten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT ACCEPTABLE

Hotels.com CHARGED MY CARD but DID NOT RESERVE a room. So I HAD TO PAY TWICE. Therefore, I expect a FULL REFUND.
Stayed 1 night in Feb 2025

2/10 Terrible

Thomas

Travelled with family
Stayed 1 night in Feb 2025

8/10 Good

DeLisa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Eyan

Stayed 1 night in Jan 2025

4/10 Poor

Lucas

Stayed 1 night in Jan 2025

10/10 Excellent

Laila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

We had a good night's sleep. The room was large, and the bathroom was clean. The pillows and mattress were very good, and we really had restful sleep. Breakfast was simple, but had good coffee and a cappuccino machine!
Stayed 1 night in Jan 2025

6/10 Okay

Alisa

Stayed 1 night in Jan 2025

2/10 Terrible

Wararat, San Francisco

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Parking was not free and extra $10 was charged for outdoor parking in the property. Noisy - we were waken up by other room played loud music at 5am. Staff were helpful to keep the noise down.
Stayed 1 night in Dec 2024

6/10 Okay

Markie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

A little maintanence would go a long way.

This hotel could be awsome, decent size rooms, great balconies on the rooms and what could be beautiful grounds, including a court yard pool, hot tub, and glass elevator. Unfortunately just run down and not well taken care of. A little maintainence would go a long way.
Stayed 1 night in Dec 2024

2/10 Terrible

Laura

Disliked: Staff & service

Extremely rude

Had a room booked and the desk clerk wanted $50 per dig which i scoffed at and he cancelled my room.
Stayed 3 nights in Dec 2024

6/10 Okay

An Tae

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff nice
Stayed 1 night in Dec 2024

10/10 Excellent

Frani

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service and relaxing atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Randall, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Location was really good. Room and amenities were all very good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reliable Stay

Nice stay! Checkin process did take a while but everything was very standard. 4/5
Stayed 1 night in Nov 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Liked being able to walk to beach during the day. Would have like some fruit available for breakfast.
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service
HORRIBLE HORRIBLE HORRIBLE very unprofessional front desk attendants. My shower did not work, remote did not work and the refrigerator did not work. Lost about $72 worth of left overs. My biggest issue was my shower not working!!! my husband went to the front desk to notify them of the issue they said they would send someone over which they did, but we were told they were going to call their supervisor. We waited about 30 minutes, no one came, I ended up going to the front desk and that’s when they said they can take us to another room ONLY to shower. What an inconvenience that was, not to mention EMBARRASSING!!! My husband and I walking in our PJs with our clothes in our hands through a lobby filled with people. I contacted Expedia and they told me they would not be able to refund my stay cause the hotel told them they gave us a new room!! The room was ONLY to shower!!! Nothing else!! Expedia gave me $25 I. Key points. Totally not worth that! I reserved and paid full price for a room in which the shower should be working!!! If that’s the case give me half of my refund. Disappointed in Expedia and the hotel! Shame on you all!! Front desk people didn’t even apologize for the inconvenience. This makes me want to book through another third party and no longer use Expedia. So over all my stay and experience was HORRIBLE!!!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the boardwalk
Stayed 1 night in Nov 2024

10/10 Excellent

Arica

Stayed 2 nights in Jun 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all the service in general was terrible. The guys at the front desk were very rude and ignorant. I was supposed to stay there for 2 nights with some people but only ended up staying for 1 night because we found bed bugs in our bed. So as soon as we noticed that we were out of there. No way we were going to stay there. The beds were so hard and uncomfortable and the blinds were broken so the light from the street was shining in our room the entire night. The handle to the shower was very hard to turn on so we had a hard time in the shower. The overall experience was just horrible and I will never stay at this property again.
This is the bed bug that we had found in our room and one of the beds had about 5 or 6 of them crawling around on the bed and pillows. Disgusting
Stayed 2 nights in Oct 2024