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Hotel Paradox, Autograph Collection

4.0 star property

Photo gallery for Hotel Paradox, Autograph Collection

Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Lounge
Bar (on property)
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

View map
611 Ocean St, Santa Cruz, CA, 95060
  • Santa Cruz Beach Boardwalk
    ‪19 min walk‬
  • Santa Cruz Wharf
    ‪2 min drive‬
  • Mystery Spot
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪46 min drive‬

Room options

View all photos for 1 Queen Bed

1 Queen Bed

1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Pool View

View from room

1 King Bed, Pool View

8.0 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Pool View

2 Queen Beds, Pool View

2 Queen Beds, Pool View

8.2 out of 10
Very good
(19 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for 1 King Bed

1 King Bed

1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King Bed

9.4 out of 10
Exceptional
(55 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

2 Queen Beds

2 Queen Beds

8.4 out of 10
Very good
(64 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santa Cruz

In the heart of Santa Cruz, Hotel Paradox, Autograph Collection is within a 5-minute drive of Santa Cruz Wharf and Santa Cruz Beach Boardwalk. .This hotel is 2.3 mi (3.7 km) from Monterey Bay and 3.1 mi (4.9 km) from University of California, Santa Cruz.

What's nearby

  • Ocean Street - 2 min walk - 0.2 km
  • Pacific Avenue - 7 min walk - 0.6 km
  • Santa Cruz Beach Boardwalk - 19 min walk - 1.7 km
  • Santa Cruz Wharf - 2 min drive - 2.2 km
  • Mystery Spot - 8 min drive - 6.9 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Jack in the Box - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taqueria Los Pericos - ‬8 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬6 min walk
  • ‪Abbott Square Market - ‬7 min walk

About this property

Hotel Paradox, Autograph Collection

Hotel with an outdoor pool, near Santa Cruz Beach Boardwalk
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters. 37-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 170 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Solaire Restaurant + Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Santa Cruz? This hotel has 4934 square feet (458 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Solaire Restaurant + Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 21 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Solaire Restaurant + Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,934 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1969
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2020
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self parking fee: USD 28 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Hotel Paradox, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1013 reviews
Rating 8 - Good. 187 out of 1013 reviews
Rating 6 - Okay. 102 out of 1013 reviews
Rating 4 - Poor. 58 out of 1013 reviews
Rating 2 - Terrible. 52 out of 1013 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous with fantastic amenities such as a bar, pool, restaurant, and hot tub. The staff could not be friendlier -- everyone from the front desk to restaurant staff. The property is a quick walk to downtown SC, which is convenient. The rooms were clean and well-appointed; my only feedback was that they feel a bit small and I wish there was a private balcony. But would definitely stay again!
Stayed 1 night in May 2025

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this place, but sometimes too pricey
Stayed 2 nights in Feb 2025

10/10 Excellent

Elisabeth, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is modern and cool. Great restaurant! Good housekeeping. Nice pool and hot tub. Unfortunately downtown Santa Cruz itself feels a little sketchy. Wasn’t excited to walk around by myself at night.
Stayed 2 nights in May 2025

8/10 Good

Aselicia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

feces

Our stay was good, until it was not. I reserved this hotel for the pool and hot tub and unfortunately the hot tub was shut down for the night because there was feces in it. This mom did not end up getting the hot tub time she desired for mothers day.
Stayed 1 night in May 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Myle

Stayed 1 night in May 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel

Really nice hotel
Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Jeremy

Stayed 2 nights in Apr 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place. Great vibe, pool was great.bar and resteraunt great. Eazy, fun. The part of town is busy and had so.e element but i didnt walk around so it was no issue
Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here after my wedding. The hotel itself is great, really nice. It has a restaurant I’m not sure if they serve food all day but we had breakfast and it was really good, they also have a bar and the swimming pool is great. The rooms were nice and clean I did enjoy the stone shower floor. A little on the pricy side so don’t extort to be cheap. I’ll give it 5 stars. Also walkable to downtown from here and the board walk.
Stayed 1 night in Apr 2025

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time. Pool and bar were awesome
Stayed 1 night in Apr 2025

10/10 Excellent

sarah

Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Brooke

Disliked: Room comfort

Good for kids & dogs, cool lobby, otherwise meh

The heater in our room didn’t work. 1st night was miserable. Next morning, we complained 3 times before they did anything. In the afternoon, brought a small space heater in, When we returned from Dinner, they said it could not be fixed, gave us an extra blanket, had us keep the space heater and comp’d us the dog fee. Should have been the whole night. Room 106 also faces a wall. Do not accept that room. Many condition issues (eg water wavy woodwork in bathroom, step in tub shower with no grab bar). Lobby has cool decor. Great place for kids to play games in lobby and pool with loud cheerful kid noises. Food is mediocre. Keurig in the room and they didn’t even bring more cups or coffee inserts for day two. Coffee for guests was five bucks a cup. Great murals. Right next door to the courthouse.
Stayed 2 nights in Apr 2025

2/10 Terrible

Yonas

Stayed 1 night in Apr 2025

10/10 Excellent

Marybel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying in Santa Cruz. Loved the relaxed vibe of the hotel. The lounge/bar area was great for unwinding after a long day. At check in, Ethan was super friendly and welcoming! We arrived a little earlier than expected at he let us check in! Loved that! Will be returning.
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar, Napa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most spectacular pool to enjoy a relaxing day.
Stayed 1 night in Apr 2025

10/10 Excellent

shayna

Stayed 2 nights in Apr 2025

8/10 Good

JEFF, MARIETTA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area. Hotel was very nice and staff very friendly.
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service

Great pool, lobby, and restaurant - rooms need TLC

The lobby, restaurant, and pool areas are very nice. The pool is heated to the perfect temperature and seems clean. The pool area is relaxing and not too crowded, plus drink and food service is fast and friendly. All the other staff were great, too. The only issue with service was that when we wanted to order dessert at around 8:00 pm, the app wasn't working even though the kitchen was still open. I called and was put on hold twice, one time for over 10 minutes. I finally just gave up. The rooms could use remodeling. One of the lampshades in our room had water damage, the shower drain was slow, and the fan does not work well in the bathroom, so ventilation isn't great. As others have mentioned, the toilets flush very loudly. Otherwise, the room was comfortable enough for three nights. The hotel is in a convenient location, walkable to downtown, but you have to pass through a sort of sketchy park to get there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ken, Newark

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. All the amenities. I will definitely be back. I will tell my family and friends about it too. :) Michele M. Conrad
Stayed 3 nights in Apr 2025