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Hotel Paradox, Autograph Collection

4.0 star property

Photo gallery for Hotel Paradox, Autograph Collection

Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Property video
Lounge
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

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611 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪7 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪19 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪43 min drive‬

Room options

View all photos for 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King Bed

9.4 out of 10
Exceptional
(59 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

2 Queen Beds

2 Queen Beds

8.4 out of 10
Very good
(64 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Pool View

View from room

1 King Bed, Pool View

8.0 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Pool View

2 Queen Beds, Pool View

2 Queen Beds, Pool View

8.2 out of 10
Very good
(19 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

1 King Bed

1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed

1 Queen Bed

1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Two Queen Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Two Queen Room

  • Sleeps 4

View all photos for Cozy King Room

Bathroom

Cozy King Room

  • Sleeps 2

View all photos for Cozy Queen Room

Food and drink

Cozy Queen Room

  • Sleeps 2

View all photos for King Room

Bathroom

King Room

  • Sleeps 2

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Hearing Accessible Room

  • Sleeps 4

Room (Mobility Accessible, Tub)

  • Sleeps 2

Mobility Accessible Room, Roll-in Shower

  • Sleeps 2

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4

View all photos for Two Queen Room with Pool View

Deep-soaking bathtub, rainfall showerhead, designer toiletries

Two Queen Room with Pool View

  • Sleeps 4

View all photos for King Room with Pool View

Hypo-allergenic bedding, down duvets, in-room safe, desk

King Room with Pool View

  • Sleeps 2

View all photos for One Bedroom Suite

Deep-soaking bathtub, rainfall showerhead, designer toiletries

One Bedroom Suite

  • Sleeps 4

Similar properties

Exterior
Hilton Santa Cruz/Scotts Valley
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, 1,218 reviews
The price is AU$186
includes taxes & fees
16 Nov - 17 Nov
Hilton Santa Cruz/Scotts Valley

About the area

Santa Cruz

In the heart of Santa Cruz, Hotel Paradox, Autograph Collection is within a 5-minute drive of Santa Cruz Wharf and Santa Cruz Beach Boardwalk. .This hotel is 2.3 mi (3.7 km) from Monterey Bay and 3.1 mi (4.9 km) from University of California, Santa Cruz.

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 7 min walk - 0.6 km
  • Mission Santa Cruz - 10 min walk - 0.9 km
  • Santa Cruz Beach Boardwalk - 19 min walk - 1.7 km
  • Santa Cruz Wharf - 3 min drive - 2.2 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Taqueria Los Pericos - ‬8 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬6 min walk
  • ‪Jack in the Box - ‬4 min walk
  • ‪四姐 Special Noodle - ‬6 min walk

About this property

Hotel Paradox, Autograph Collection

Hotel with an outdoor pool, near Santa Cruz Beach Boardwalk
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters. 37-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 170 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Solaire Restaurant + Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Santa Cruz? This hotel has 4934 square feet (458 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Solaire Restaurant + Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 21 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Solaire Restaurant + Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,934 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1969
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2020
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self parking fee: USD 28 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Hotel Paradox, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 678 out of 1107 reviews
Rating 8 - Good. 202 out of 1107 reviews
Rating 6 - Okay. 112 out of 1107 reviews
Rating 4 - Poor. 60 out of 1107 reviews
Rating 2 - Terrible. 55 out of 1107 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cody

Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great trip with our sons family.
Stayed 2 nights in Aug 2025

6/10 Okay

Christine

Travelled with family
I arrived at check in time 4pm and our room wasn’t ready until 5:17 to be exact, we we given a $50 voucher for food and drinks which was nice but we were exhausted and just wanted to get to our room which we paid around $600 a night for. Outside of the pool area the grounds needed more attention as there was garbage left by disrespectful guests in the elevators which we threw away and on benches/tables etc that was literally there for our 2 day stay, it was if there was no attention to the facility outside the lobby, pool and restaurant area. As for hospitality, the phone in our room didn’t work so I went down to the lobby at 8:30 to request some fresh towels, we waited an hour and a half until I had to get up again and pretty much go get them myself by hunting down a housekeeper, the last thing is we purposely chose a room facing the pool (which was extra) room 518 only to have a giant redwood tree (beautiful) obstructing our view, I feel like we got charged for something we didn’t receive. The food was good and the pool area was very nice but overall for the little over $1300 we paid for 2 nights we feel like we didn’t get the service or quality that should have came with that price, the service and the grounds need more attention and there be no reason a persons room should not be ready upon check in when check out is 4 hours prior to the next guests checking in. Thank you for your attention to this matter. Christine
Stayed 2 nights in Aug 2025

6/10 Okay

margery

Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay - the hotel pool and hot tubs were our favorite. The weekend pool party with a DJ was a fun scene. The lobby decor and games had a unique vibe. The restaurant food was good and we enjoyed eating at the pool. Our room was cute and clean, but a little tight for a family of four. Overall we enjoyed our stay and found great, affordable food options very close to the hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Delores

Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Janessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Owen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Everything About it!

First time staying at Hotel Paradox and was not disappointed. Everything was great. Checking-in was painless, the rooms were clean and comfortable for a family of four, and the pool was very welcoming. Highly recommend and would 100% stay again. Can not say enough good things about it.
Stayed 1 night in Aug 2025

8/10 Good

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Daphne, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
My teenage daughter and I had a momma/daughter getaway here and it was a great spot with the pool and hot tub and walking distance to downtown for dinner out and back to school shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, hotel, bed, walking area, location, etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Tamara

Stayed 1 night in Aug 2025

10/10 Excellent

Erika

Stayed 2 nights in Jul 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back again!

Our time here was amazing and we absolutely can’t wait to stay again. The hotel has the mid century California vibe with all the modern amenities. Service was outstanding. We had such a good time we cancelled our dinner reservation in town to stay at the pool where we had drinks and food brought to our very comfortable lounge chairs. We would probably go for the lower level rooms by the pool with the sweet patios and amazing scent from the star jasmine for our next trip!
Stayed 2 nights in Jul 2025

8/10 Good

Brooke

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
quick check in and great customer service
Stayed 1 night in Aug 2025

8/10 Good

Linda, San Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Paradox is a gem in Santa Cruz. This hotel will hopefully set the tone for hotel improvement in the area. It is beautifully appointed. Very clean and beachy vibe. The pool area is very nice and is complimented by a nice bar and restaurant. The lobby is welcoming to families and has games for kids to play. The rooms were spacious.
Stayed 2 nights in Jul 2025

4/10 Poor

Tammy

Disliked: Property conditions & facilities, room comfort

Small room switch/trouble with reimbursement

My stay at Hotel Paradox was disappointing at the least. I did not get the room I reserved. I was downgraded to a smaller room which was very small with a the bathroom was not accommodating at all. I checked out early the next day and now I am having trouble being reimbursed for the night that I didn't stay even though the reservation was not held and I was given an inferior room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brent

Stayed 4 nights in Jul 2025

10/10 Excellent

Amelia, Sacramento

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Maricela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, busy, family, happy!
Stayed 2 nights in Jul 2025