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Best Western Plus Pepper Tree Inn

3.0 star property

Photo gallery for Best Western Plus Pepper Tree Inn

Aerial view
Exterior
Lobby
Property amenity
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

View map
3850 State St, Santa Barbara, CA, 93105
  • Place, Upper State Street
    ‪1 min walk‬
  • Place, La Cumbre Plaza
    ‪2 min walk‬
  • Place, Santa Barbara Golf Club
    ‪13 min walk‬
  • Airport, Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪8 min drive‬

Room options

Pool Side King Room

  • Sleeps 2

Pool Side Two Queen Room

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Mini-Refrigerator, Free Keurig Coffee

  • Sleeps 4

2 Double Beds, Non-Smoking, Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator, Free Keurig Coffee

  • Sleeps 2

1 King Bed, Non-Smoking, Queen Sofabed, Courtyard View, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Queen Sofabed, Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Refrigerator

  • Sleeps 4

King Room With Refrigerator-Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll In Shower, Refrigerator, Non-Smoking

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 4

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About the area

Santa Barbara

With a stay at Best Western Plus Pepper Tree Inn in Santa Barbara (North State), you'll be within a 10-minute drive of Santa Barbara Zoo and Upper State Street. .This hotel is 0.1 mi (0.1 km) from La Cumbre Plaza and 0.8 mi (1.3 km) from Santa Barbara Golf Club.

What's nearby

  • Upper State Street - 1 min walk - 0.0 km
  • La Cumbre Plaza - 2 min walk - 0.2 km
  • Santa Barbara Golf Club - 13 min walk - 1.1 km
  • Earl Warren Showgrounds - 3 min drive - 3.3 km
  • MacKenzie Park Dog Park - 3 min drive - 2.2 km

Getting around

  • Goleta Station - 9 min drive
  • Santa Barbara Municipal Airport (SBA) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Best Western Plus Pepper Tree Inn

Hotel in Santa Barbara with 2 outdoor pools and a fitness center
Best Western Plus Pepper Tree Inn offers 150 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with premium satellite channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Best Western Plus Pepper Tree Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 1011 reviews
Rating 8 - Good. 259 out of 1011 reviews
Rating 6 - Okay. 138 out of 1011 reviews
Rating 4 - Poor. 56 out of 1011 reviews
Rating 2 - Terrible. 48 out of 1011 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

BreAunna

Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Jose

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed a couple of times here before, however never again! The Hotel allowed a group of men to drink and get drunk in the parking lot! these men looked very shady they had no shirts on, had gang tattoos all over their body, they were loud until late in the evening. Beware people, especially if you plan to stay with your family. Honestly, we did not bring it to the attention of the hotel personnel because the men were intimidating. We were there for work, and in this hotel, there is a lot of men that are in town for construction work. bottom line is we will never go back, and we do not recommend this hotel.
Stayed 1 night in Sep 2025

6/10 Okay

AnaMaria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

A bed

We essentially just needed a safe place to sleep during our weekend trip and this was it. The room was not available when we checked in and we had to wait almot half an hour to be let in. Room was small but enough for what we needed. Pool was nice to dip our toes in at 11pm. Did not use any other amenities or have breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Angelou

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, accommodating, very pet friendly, quiet, spacious, comfortable bed, large fridge
Stayed 1 night in Aug 2025

10/10 Excellent

jody

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside park like area was wonderful!
Stayed 2 nights in Sep 2025

8/10 Good

Ty

Stayed 2 nights in Aug 2025

8/10 Good

Park

Liked: Cleanliness, staff & service, property conditions & facilities
For the price very reasonable Enjoyed the Breakfast and coffee.
Stayed 2 nights in Aug 2025

10/10 Excellent

JASON, CHULA VISTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Sep 2025

6/10 Okay

Monica

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Jesus

Stayed 1 night in Aug 2025

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, excellent breakfast options.
Stayed 2 nights in Aug 2025

6/10 Okay

Maria, Monrovia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We have stayed at this motel at least 5 times in the last 10 years, however our experience on this visit was not great. Not sure what's changed since we were last here, (prior to pandemic), but here's a recap of our experience this visit: Day 1: Shortly after check-in, I went down to Front Desk to request another pillow from housekeeping because our room only had three very flat pillows for two people. No extra pillows to be found in our room. Housekeeping brought me a 4th pillow WITHOUT a pillowcase! Totally stupid! I asked her to please bring me a pillowcase as well, but she never did. I then texted the Front Desk to send one over, but they never responded. Day 2: Went to Front Desk in morning. The General Manager happened to be managing the Front Desk and I told him the sequence of events. He was very apologetic and brought me 2 pillowcases within minutes and gave us a slight discount on our bill. Greatly appreciated, however it seems as if there's poor communication between the Front Desk and Housekeeping. Went to pool later in the day, however there were only 6 chaise lounges by the pool and no chairs. Multiple people using the pool had to place their stuff on the nearby lawn or on the edge of a concrete planter wall. This motel has another pool (which for some reason is not open for use) and yet it has a number of chaise lounges around it. Why doesn't management move those over to the pool that's in use? Makes no sense. Not sure we'll be back here again. :(
Stayed 2 nights in Aug 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and so helpful!
Stayed 4 nights in Aug 2025

8/10 Good

ANDREW

Stayed 2 nights in Aug 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Armando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have read the reviews for this property and all good things to say. The staff is very nice and helpful. The breakfast is good and plenty. The pool looks beautiful and spa worked great. The staff do a lot of this behind the scenes like painting the exterior walls so that they look fresh. The house keeping is always available. And yes they come in and make the beds and fresh towels daily. This is almost unheard of, even from the larger hotels. My room was spots every day. So many es I do recommend staying here while visiting SB.
Stayed 3 nights in Aug 2025

8/10 Good

Ranjani

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 2 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Have stayed here many times before and this was not a good visit. They made several changes and didn't work out for me. AC shuts off a lot. Mattress is too firm. Auto light switch in the bathroom is super bright, but shuts off while in the shower. My back and neck still hurt 2 days later. Will be staying elsewhere next visit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 2 nights in Aug 2025

8/10 Good

Claudia

Stayed 3 nights in Aug 2025

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방도 깨끗하고 .. 침대도 너무 너무 깨끗 했어요. Staff 도 친절하고 .. 아침 식사도 준비되어 있는 것 모두 맛있고 Fresh 한 것으로만 엄선해서 준비해 놓은 듯 해서 와이프하고 함께 감동먹음. 최고 였어요
Stayed 1 night in Aug 2025

10/10 Excellent

Caleb, Fontana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really nice and clean, definitely better than expected. I will return for future trips.
Stayed 2 nights in Aug 2025