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AC Hotel by Marriott San Jose Downtown

3.5 star property

Photo gallery for AC Hotel by Marriott San Jose Downtown

Lounge
In-room safe, desk, laptop workspace, soundproofing
Front of property – evening/night
Lobby
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
350 West Santa Clara Street, San Jose, CA, 95113
  • Place, San Pedro Square
    ‪5 min walk‬
  • Place, SAP Center at San Jose
    ‪6 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Hearing Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Roll-in Shower

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Hearing Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

In-room safe, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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The price is AU$210
includes taxes & fees
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About the area

San Jose

AC Hotel by Marriott San Jose Downtown is centrally located in San Jose, a 4-minute walk from San Pedro Square and 5 minutes by foot from SAP Center at San Jose. .This hotel is 0.6 mi (1 km) from San Jose McEnery Convention Center and 0.7 mi (1.1 km) from CSU San Jose State University.

What's nearby

  • San Pedro Square - 5 min walk - 0.5 km
  • Adobe Corporate Headquarters - 6 min walk - 0.6 km
  • SAP Center at San Jose - 6 min walk - 0.6 km
  • San Jose Civic Auditorium - 10 min walk - 0.9 km
  • San Jose McEnery Convention Center - 11 min walk - 1.0 km

Getting around

  • San Fernando Station - 8 min walk
  • San Jose Diridon Station - 9 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 9 min drive

Restaurants

  • ‪Market Beer Company - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪dr.ink - ‬5 min walk
  • ‪The Pressroom - ‬3 min walk
  • ‪Dr. Funk - ‬5 min walk

About this property

AC Hotel by Marriott San Jose Downtown

AC Hotel by Marriott San Jose Downtown offers 204 accommodations with safes and complimentary bottled water. Smart televisions come with digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 204 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of AC Hotel by Marriott San Jose Downtown, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7 AM and 11 AM.
AC Hotel by Marriott San Jose Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7 AM to 11 AM on weekends; USD 23 for adults and USD 11.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.50 for children
  • Self parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac San Jose Downtown

Ac By Marriott Jose Jose

AC Hotel by Marriott San Jose Downtown Hotel

AC Hotel by Marriott San Jose Downtown San Jose

AC Hotel by Marriott San Jose Downtown Hotel San Jose

AC Hotel by Marriott San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1004 reviews
Rating 8 - Good. 163 out of 1004 reviews
Rating 6 - Okay. 89 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for sap events!
Stayed 1 night in Feb 2026

6/10 Okay

Amaya, Stockton

Stayed 1 night in Feb 2026

6/10 Okay

Rolando

Liked: Cleanliness, staff & service, amenities
The room was in good condition. However, the walls are not (or poorly) insulated and I could hear the women next door talking to someone for about an hour before they finally left their room. You could also hear everything in the restroom (if you know what I mean), which could be a bit embarrassing. Possibly due to the sliding glass door to the bathroom. Over all, the room was clean, had modern and minimal furniture. The staff were friendly and professional. A nice size bar with televisions was also available and open till 11pm on Friday & Saturday, 10pm other days.
Stayed 1 night in Feb 2026

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Feb 2026

10/10 Excellent

danna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean spacious room and friendly staff
Stayed 1 night in Feb 2026

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities
It was great, everything was good up until the morning when they started knocking at our door an hour before check out. They wanted us to move our vehicle because there was I think a renovation going on. We got awaken by the lady knocking hour and a half before our alarm went off. Other than that it was all very good.
Stayed 1 night in Feb 2026

2/10 Terrible

Amanda C

Travelled with partner
Supervisor Crystal (not sure of the spelling) provided horrible customer service. Checked us into a room with two queen needs when we booked a junior stuite with a King never mentioning it was different than what I booked. Then had to go back down to the registration counter where another employee had to ask Crystal for help and Crystal told the employee to move is to an executive king. The employee mentioned there would be no extra charge and I replied that I did not know the difference. Crystal heard this and moved closer to the employee and saying what I thought I heard her say standard king, but I brushed it off thinking I heard wrong. When we got to the new room, it was in fact a way smaller room but had a king. Again Crystal hadn’t mentioned anything about the difference or offer to compensate for the downgrade. When I returned downstairs Crystal was with another customer, so I asked the employee what her name and position was. When I found out she was the supervisor on for the shift, I decided I was not going to waste any more of my time with her. I will be reaching out to the general manager to make him aware of the situation. Worst experience ever; never have been treated so poorly at any other hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Irma L

Stayed 1 night in Feb 2026

10/10 Excellent

Veronica

Stayed 1 night in Feb 2026

6/10 Okay

Adrian

Stayed 1 night in Feb 2026

10/10 Excellent

Jason, SANTA ROSA

Stayed 1 night in Jan 2026

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room and check in was so smooth and customer service was so nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Vincent

Stayed 2 nights in Feb 2026

10/10 Excellent

LAURA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect!
Stayed 2 nights in Feb 2026

10/10 Excellent

Janneth Thanh Phuong

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff greeting their guest when they enter the hotel lobby. I definitely will come back to that hotel in the future.
Stayed 1 night in Feb 2026

10/10 Excellent

Adalila

Stayed 1 night in Jan 2026

10/10 Excellent

Saetbyeol

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Jan 2026

10/10 Excellent

Tara

Stayed 1 night in Jan 2026

10/10 Excellent

Starling

Stayed 1 night in Jan 2026

8/10 Good

Jordan

Stayed 1 night in Jan 2026

8/10 Good

Steve

Stayed 1 night in Jan 2026

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Amenities, staff, location
Stayed 3 nights in Jan 2026

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Everything was as expected from previous stays. However, I didn’t like being on the lower floors and in the past, parking fees were waved.
Stayed 2 nights in Jan 2026

10/10 Excellent

Windi

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and so was the staff!
Stayed 1 night in Jan 2026

2/10 Terrible

Amy

Stayed 1 night in Jan 2026