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Hilton Garden Inn Palo Alto

3.0 star property

Photo gallery for Hilton Garden Inn Palo Alto

Terrace/patio
Lobby
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Pet-friendly
  • Pool

Explore the area

Map
4216 El Camino Real, Palo Alto, CA, 94306
  • Palo Alto VA Hospital
    ‪4 min drive‬
  • Stanford University
    ‪5 min drive‬
  • Stanford University Medical Center
    ‪9 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

42-inch flat-screen TV with cable channels, TV, iPod dock

Room, 1 King Bed (Drinks & Snacks)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

42-inch flat-screen TV with cable channels, TV, iPod dock

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, City View

7.8 out of 10
Good
(6 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Creekside Inn

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (1478)
The price is AU$415
for 1 room
includes taxes & fees
9 July - 10 July
Creekside Inn

About the area

Palo Alto

In the heart of Palo Alto, Hilton Garden Inn Palo Alto is within a 5-minute drive of San Antonio Shopping Center and San Andreas Fault Trail. .This hotel is 1.9 mi (3.1 km) from Rengstorff Park and 2.2 mi (3.6 km) from Los Altos History Museum.

What's nearby

  • San Antonio Shopping Center - 17 min walk - 1.5 km
  • Palo Alto VA Hospital - 4 min drive - 1.9 km
  • Stanford University - 5 min drive - 3.9 km
  • Computer History Museum - 6 min drive - 5.4 km
  • Stanford University Medical Center - 9 min drive - 6.4 km

Getting around

  • San Antonio Station - 3 min drive
  • Whisman Station - 8 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 26 min drive

Restaurants

  • ‪Boba Bliss - ‬17 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Mendocino Farms - ‬20 min walk
  • ‪Pacific Catch - ‬20 min walk

About this property

Hilton Garden Inn Palo Alto

Hotel with an indoor pool, near San Antonio Shopping Center
Hilton Garden Inn Palo Alto offers 174 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 174 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at The Kitchen at Palo Alto serving the guests of Hilton Garden Inn Palo Alto, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Palo Alto? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Kitchen at Palo Alto - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 to 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen at Palo Alto

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 3,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 0.195 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 24.95 per person
  • Self parking fee: USD 20 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto
Hilton Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel Palo Alto

Hilton Garden Inn Palo Alto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonja

Liked: Property conditions & facilities
It’s nice to know what to except. I’m never disappointed. Like the horrible Nest Palo Alto.
Stayed 1 night in Mar 2025

10/10 Excellent

Valentino

Stayed 1 night in Mar 2025

6/10 Okay

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities
Heard the people above us all night. Sounded like the roof was caving in!!! Night a quiet restful place.
Stayed 2 nights in Mar 2025

10/10 Excellent

Estella

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Slept like a baby. Mattress was good compared to others hotels. Breakfast available where you don’t have to leave the hotel so early in the morning. I highly recommend it
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Stayed 2 nights in Feb 2025

10/10 Excellent

Alfreda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Convenient hotel restaurant. Safe underground parking, but they charge $20 for parking.
Stayed 1 night in Mar 2025

4/10 Poor

Wendy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We did not enjoy being woke up at least three times by the front desk throughout the night due to noise complaints that were NOT coming from our room. That definitely made for a terrible experience. The gentleman apologized at the midnight visit. Doesn't give us or our kids their sleep back. Also everything was very expensive, bag of Chez its (small snack size) was $7 - seems like a lot.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Xuanming

Travelled with family
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front counter person. Nice staff. Cable TV was disconnected/not working upon arrival.
Stayed 2 nights in Feb 2025

4/10 Poor

Ascencion

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Sonam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They were very short staffed. I called from my room 3 separate times to request 2 towels, phone was never answered, when i wenr to ask i was told no staff. Also, at check in they asked igf i needed a service the next day. I said yes, but no one serviced the room.
Stayed 2 nights in Feb 2025

8/10 Good

Rola

Liked: Cleanliness, staff & service, property conditions & facilities
Location to Sanford a little far by foot
Stayed 3 nights in Jan 2025

6/10 Okay

Maline

Stayed 7 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Hale

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Ki-Lim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Zaifeng

Stayed 2 nights in Dec 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024