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Hilton Garden Inn Palo Alto

3.0 star property

Photo gallery for Hilton Garden Inn Palo Alto

Terrace/patio
Exterior
Lobby
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available

Explore the area

View map
4216 El Camino Real, Palo Alto, CA, 94306
  • Place, San Antonio Shopping Center
    ‪17 min walk‬
  • Place, Palo Alto VA Hospital
    ‪4 min drive‬
  • Place, San Andreas Fault Trail
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

City view

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

7.8 out of 10
Good
(7 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

City view

Room, 1 King Bed (Drinks & Snacks)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

7.6 out of 10
Good
(4 reviews)
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 3

Mobility Hearing Accessible King Room with Bathtub

  • Sleeps 3

View all photos for Mobility Hearing Accessible King Suite With Ri Showr

Premium bedding, in-room safe, desk, laptop workspace

Mobility Hearing Accessible King Suite With Ri Showr

  • Sleeps 4

View all photos for Mobility Hearing Accessible Two Queen Room with Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Mobility Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Hearing Accessible Two Queen Room with Ri showr

  • Sleeps 4

View all photos for Hearing Accessible King Suite

Premium bedding, in-room safe, desk, laptop workspace

Hearing Accessible King Suite

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Hearing Accessible Two Queen Room

  • Sleeps 4

View all photos for Hearing Accessible King Room

Premium bedding, in-room safe, desk, laptop workspace

Hearing Accessible King Room

  • Sleeps 3

View all photos for Premium Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Two Queen Room

  • Sleeps 4

View all photos for Premium King Room

Premium bedding, in-room safe, desk, laptop workspace

Premium King Room

  • Sleeps 3

View all photos for One Bedroom Suite

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Suite

  • Sleeps 4

View all photos for Mobility Hearing Accessible King Room With Roll In Shower

Premium bedding, in-room safe, desk, laptop workspace

Mobility Hearing Accessible King Room With Roll In Shower

  • Sleeps 3

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 3

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Room

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, laptop workspace

King Room

  • Sleeps 3

View all photos for Deluxe Hearing Accessible King Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Hearing Accessible King Room

  • Sleeps 3

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About the area

Palo Alto

In the heart of Palo Alto, Hilton Garden Inn Palo Alto is within a 5-minute drive of San Antonio Shopping Center and San Andreas Fault Trail. .This hotel is 1.9 mi (3.1 km) from Rengstorff Park and 2.2 mi (3.6 km) from Los Altos History Museum.

What's nearby

  • San Antonio Shopping Center - 17 min walk - 1.5 km
  • Mitchell Park Dog Park - 18 min walk - 1.6 km
  • Palo Alto VA Hospital - 4 min drive - 1.9 km
  • Rengstorff Park - 4 min drive - 2.9 km
  • San Andreas Fault Trail - 5 min drive - 2.9 km

Getting around

  • San Antonio Station - 3 min drive
  • Whisman Station - 8 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 26 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Holy Sushi - ‬16 min walk
  • ‪4290 Bistro - ‬7 min walk
  • ‪So Gong Dong Tofu House - ‬7 min walk
  • ‪Junbi - ‬18 min walk

About this property

Hilton Garden Inn Palo Alto

Hotel with an indoor pool, near San Antonio Shopping Center
Hilton Garden Inn Palo Alto offers 174 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 174 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at The Kitchen at Palo Alto serving the guests of Hilton Garden Inn Palo Alto, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Palo Alto? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Kitchen at Palo Alto - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 to 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen at Palo Alto

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 3,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 0.195 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 24.95 per person
  • Self parking fee: USD 20 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto
Hilton Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel Palo Alto

Hilton Garden Inn Palo Alto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lishuo

Stayed 5 nights in Sep 2025

4/10 Poor

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were here for a soccer tournament around the corner and booked this place because reviews were good BUT mainly because it had an indoor pool. Unfortunately, it was not noted on hotels.com NOR did anyone mention it at check-in that the pool was closed for renovations. It wasn't until my 9yr old and I went to go and the woman at the front desk tells us it's closed and waves us the paper they have printed at check-in with a smirk. I live 40 mins from Palo Alto and swimming was the only reason I wasted money to stay in the area. There's plenty of other hotels surrounding the area and could've easily chose one of those had it been noted that the pool was closed. On a side note, it would also be good to coordinate closures with community events to avoid doing this during a huge soccer tournament around the corner.
Stayed 1 night in Sep 2025

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and a good restaurant next door
Stayed 2 nights in Aug 2025

10/10 Excellent

CHANG, Rancho Palos Verdes

Stayed 3 nights in Sep 2025

2/10 Terrible

Aishah

Stayed 2 nights in Jul 2025

6/10 Okay

D

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Close to Hospitals-Great Restaurant-Tired Rooms

Good location near hospitals. Restaurant and its personnel were exceptional. Overall, the hotel is tired and needs an update. The driveway entrance is obscured by overgrown trees/foliage and faded tile. It also serves as the garbage pickup and delivery area with a broad service gate left open all the time displaying abundant junk. There are some furnishing updates but significant remnants of dark older items. Wallpaper in room peeling. At the far end of the entrance near the meeting room there is beautiful new decor -- seriously considered expanding this to elevate the property.
Stayed 3 nights in Jul 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast should be included with stay
Stayed 4 nights in Aug 2025

2/10 Terrible

Qi

Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Stayed 1 night in Aug 2025

8/10 Good

J. Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was noisy from the air conditioning mechanicals room across from our room. I complained to staff but no response.
Stayed 2 nights in Aug 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

DAVID

Liked: Property conditions & facilities
Excellent service and accommodation
Stayed 1 night in Aug 2025

2/10 Terrible

Lucille

Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David Jaehyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

NICOLE

Stayed 1 night in Aug 2025

6/10 Okay

Ka

Stayed 1 night in Aug 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a large system down situation at my check-in, which delayed that a bit. It's the only reason is a 4-star experience, not a 5-star.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

RICK

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Aug 2025

6/10 Okay

Karen, Evergreen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevator were very slow, very crowded all the time, one was out of service for the whole stay
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place to stay. Room was clean and tidy. Checked in online but still had to go to the desk. Parking is underground and there were plenty of spots on Level 2. The pool was disappointing. It’s indoor, cood and quite small. Don’t expect to swim laps. The breakfast buffet was underwhelming for the price. Be sure to bring your breakfast voucher and tell the server you paid in advance.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacy

Stayed 1 night in Aug 2025