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Four Seasons Hotel Silicon Valley at East Palo Alto

5.0 star property

Photo gallery for Four Seasons Hotel Silicon Valley at East Palo Alto

Outdoor pool
Property video
Executive Suite (Deluxe)
2 restaurants, breakfast, lunch, dinner served; Californian cuisine
Executive Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
2050 University Ave, East Palo Alto, Palo Alto, CA, 94303
  • Place, Palo Alto Art Center
    ‪3 min drive‬
  • Place, Rinconada Park
    ‪3 min drive‬
  • Place, Palo Alto Junior Museum and Zoo
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room

9.6 out of 10
Exceptional
(16 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, Accessible

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, Accessible

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, Accessible

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, Accessible

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

  • 67 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Room

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, Accessible

  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom

  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, Accessible

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Deluxe)

Executive Suite (Deluxe)

Executive Suite (Deluxe)

  • 59 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About the area

Palo Alto

Located in Palo Alto (East Palo Alto), Four Seasons Hotel Silicon Valley at East Palo Alto is within a 10-minute drive of Facebook Campus and Stanford Shopping Center. .This luxury hotel is 3.1 mi (4.9 km) from Stanford University and 3.6 mi (5.8 km) from Stanford University Medical Center.

What's nearby

  • Palo Alto Art Center - 3 min drive - 1.8 km
  • Rinconada Park - 3 min drive - 1.8 km
  • Palo Alto Junior Museum and Zoo - 3 min drive - 2.2 km
  • Sunset Headquarters and Gardens - 4 min drive - 2.6 km
  • Hewlett Packard House and Garage - 4 min drive - 2.6 km

Getting around

  • Atherton Station - 9 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪IKEA Restaurant & Cafe - ‬16 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Taqueria La Cazuela - ‬4 min drive
  • ‪Oakwood Market - ‬18 min walk

About this property

Four Seasons Hotel Silicon Valley at East Palo Alto

Luxury hotel with 2 restaurants and a full-service spa
Four Seasons Hotel Silicon Valley at East Palo Alto offers 200 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium digital channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Make yourself at home in one of the 200 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 42-inch plasma televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a steam room. Additional features at this hotel include concierge services, babysitting (surcharge), and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Grab a bite at Quattro, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Palo Alto? This hotel has 7000 square feet (650 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Quattro - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
[esc] - This café specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free train station pick-up shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 30 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • [esc]
  • Quattro

Things to do

  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with premium digital channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 110 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Rollaway bed fee: USD 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

4 Seasons Hotel Silicon Valley At East Palo Alto
Four Seasons Hotel Silicon Valley East Palo Alto
Four Seasons East Palo Alto
Four Seasons Silicon Valley East Palo Alto
East Palo Alto Four Seasons
Four Seasons Hotel Silicon Valley at East Palo Alto Hotel
Four Seasons Hotel Silicon Valley at East Palo Alto Palo Alto

Four Seasons Hotel Silicon Valley at East Palo Alto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 504 out of 667 reviews
Rating 8 - Good. 110 out of 667 reviews
Rating 6 - Okay. 29 out of 667 reviews
Rating 4 - Poor. 13 out of 667 reviews
Rating 2 - Terrible. 11 out of 667 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 2 nights in Sep 2025

10/10 Excellent

Jocelyn, American

Liked: Cleanliness, staff & service, property conditions & facilities
Nice one
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, however you can hear the highway when your by the pool and the hotel
Stayed 1 night in Sep 2025

4/10 Poor

Kathryn

Stayed 1 night in Aug 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Aug 2025

10/10 Excellent

Erick

Stayed 2 nights in Jul 2025

10/10 Excellent

Cicely

Liked: Cleanliness, staff & service, property conditions & facilities
The convience to family living in the area. Staff
Stayed 1 night in Aug 2025

2/10 Terrible

Xiaolei

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, spa and pool
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great hotel in a convenient location. Hotel staff were great and Quatro restaurant was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

JANET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Jul 2025

10/10 Excellent

ALFRED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience.
Stayed 1 night in Jul 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
RUN! DO NOT STAY HERE! Multiple mistakes made and no resolve. Extremely poor customer service. Management is not involved and not around. Edgar is very rude. Bad experience all around. By far the WORST four seasons ever!
Stayed 1 night in Jun 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities
WORST HOTEL EVER! RUN!! DO NOT STAY HERE!! Multiple mistakes. No resolve. Very rude staff. Horrible stay. Edgar and Lizbeth Luna are also not customer friendly and do not strive to fix anything
Stayed 3 nights in Jun 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient, the property is safe and clean and Morden. The staff is efficient and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert, Wilton

Stayed 1 night in Jun 2025

2/10 Terrible

Lana

Stayed 2 nights in Jun 2025

8/10 Good

Vedder

Business traveller
Liked: Cleanliness, staff & service, amenities
not the typical upscale four seasons you would get at other cities. This is next to a busy freeway and tucked away, staff is awesome but it really lacks the upscaled four seasons feel
Stayed 5 nights in Jun 2025

10/10 Excellent

Raj

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel and service is amazing but I didn't like he showers in the bathroom was very old style and kind of non functional. But other than that Hotel is good.
Stayed 4 nights in May 2025