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Crowne Plaza Cabana, Palo Alto by IHG

3.5 star property

Photo gallery for Crowne Plaza Cabana, Palo Alto by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Exterior
Interior
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Hot tub
  • Laundry

Explore the area

Map
4290 El Camino Real, Palo Alto, CA, 94306
  • Palo Alto VA Hospital
    ‪4 min drive‬
  • Stanford University
    ‪6 min drive‬
  • Stanford University Medical Center
    ‪10 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobil, Roll-In Shower)

1 bedroom, premium bedding, down duvets, desk

Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(27 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, desk

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room

1 bedroom, premium bedding, down duvets, desk

Premium Room

  • 49 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed (Beattles)

1 bedroom, premium bedding, down duvets, desk

Room, 1 King Bed (Beattles)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Access Tub)

1 bedroom, premium bedding, down duvets, desk

Standard Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Mobil, Roll-In Shower)

1 bedroom, premium bedding, down duvets, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, desk

Junior Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

1 bedroom, premium bedding, down duvets, desk

Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

7.6 out of 10
Good
(29 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

1 bedroom, premium bedding, down duvets, desk

Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

8.8 out of 10
Excellent
(15 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down duvets, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, down duvets, desk

Premium Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, desk

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Creekside Inn

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (1476)
The price is AU$222
for 1 room
includes taxes & fees
6 July - 7 July
Creekside Inn

About the area

Palo Alto

With a stay at Crowne Plaza Cabana, Palo Alto by IHG in Palo Alto (Palo Alto Orchards), you'll be within a 10-minute drive of Stanford University and Shoreline Amphitheatre. .This hotel is 9.6 mi (15.4 km) from San Francisco Bay and 9.8 mi (15.8 km) from Levi's Stadium.

What's nearby

  • Palo Alto VA Hospital - 4 min drive - 2.6 km
  • Googleplex - 5 min drive - 4.0 km
  • Stanford University - 6 min drive - 4.6 km
  • Stanford Stadium - 8 min drive - 5.7 km
  • Stanford University Medical Center - 10 min drive - 7.1 km

Getting around

  • California Ave Station - 5 min drive
  • Whisman Station - 8 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 26 min drive

Restaurants

  • ‪Boba Bliss - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Chili's Grill & Bar - ‬16 min walk
  • ‪Gen Korean BBQ House - ‬15 min walk
  • ‪Mendocino Farms - ‬17 min walk

About this property

Crowne Plaza Cabana, Palo Alto by IHG

Hotel in Palo Alto with a 24-hour fitness center and a sauna
Crowne Plaza Cabana, Palo Alto by IHG offers 195 accommodations with iPod docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 195 guestrooms featuring refrigerators and iPod docking stations. Your bed comes with down comforters and premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
You can enjoy a meal at 4290 Bistro Bar serving the guests of Crowne Plaza Cabana, Palo Alto by IHG, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23.95 to 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 4290 Bistro Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 60 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23.95 to 32 per person
  • Uncovered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cabana Crowne Plaza
Cabana Crowne Plaza Palo Alto
Cabana Palo Alto
Crowne Plaza Cabana
Crowne Plaza Cabana Hotel
Crowne Plaza Cabana Hotel Palo Alto
Crowne Plaza Cabana Palo Alto
Crowne Plaza Palo Alto Cabana
Palo Alto Cabana
Palo Alto Crowne Plaza Cabana
Crowne Plaza Cabana Palo Alto Hotel

Crowne Plaza Cabana, Palo Alto by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1005 reviews
Rating 8 - Good. 270 out of 1005 reviews
Rating 6 - Okay. 93 out of 1005 reviews
Rating 4 - Poor. 71 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Heidi, Concord

Stayed 1 night in Mar 2025

6/10 Okay

Kasey

Stayed 1 night in Mar 2025

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Bridgett

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Service

Great value, comfy beds, excellent customer service and amenities! Allows early check in, always plenty of parking and appreciate the good coffee and tea choices.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ANGELICA

Travelled with family
Liked: Amenities
The rooms are a little dated but overall the rooms were very clean and so was the property.
Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Nice pool. Weird bathroom set-up
Stayed 1 night in Mar 2025

8/10 Good

NANCY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quiet, clean and spacious. great layout for the bathroom. Everything new and functioning well.
Stayed 1 night in Mar 2025

4/10 Poor

Sandis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible time, go anywhere instead

The stay was not what we were expecting at all. We went valentine’s day weekend in hopes to have a relaxing mini engagement celebration. The hot tub did not work. The pool was not and had not been cleaned it what looked like weeks. We chose this specific stay to enjoy the water and have drinks. We instead stayed in, tried to order room service for over an hour with no one answering. We tried calling for the front desk and after no response for more than 45 min I get a call explaining that there is only one receptionist (for more than 12 hours) and that the kitchen was now closed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario J., Citrus Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, check-in was easygoing. Very helpful. The room was clean. Best of all parking was free and plenty of open spaces.
Stayed 1 night in Feb 2025

6/10 Okay

David

Stayed 2 nights in Feb 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ALWAYS CHEERFUL, CLEAN. LOVE THE MATTRESS.
Stayed 4 nights in Feb 2025

8/10 Good

Aryaka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room is a good size, clean, good amenities and good location. the one thing that was a little bothersome is that the room is absolutely freezing if the heater is not on. the floors are very cold no matter what. we had to have the heater on the whole time we were there.
Stayed 2 nights in Feb 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

William

Stayed 2 nights in Jan 2025

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Nov 2024

4/10 Poor

Kevin

Liked: Cleanliness
They now charge for parking. So, I will stay somewhere else
Stayed 1 night in Jan 2025

8/10 Good

Chuyun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet, lot of dining options nearby.
Stayed 1 night in Jan 2025

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a typical hotel

Not fun lugging our bags to check in and being told that we should drive around (although they offered to have someone carry them). Also, getting charged to park there seemed a little off, though staff said, "All the hotels charge for parking." No information offered as to any amenities the hotel had, like an ice machine or vending machines etc. Hmmm. I'd rather stay at a simpler hotel with a free breakfast included.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michail

Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay.

Room 157 was a very comfy and spacious room. Extremely comfortable king size bed and linens. Spacious bathroom with robes. Shower had plenty of water pressure. Had a fridge and Keurig coffeemaker, no microwave. Breakfast was plentiful with hot entrees as well as continental items. Breakfast was available till 11am on the weekend. We weren't hot on the sausages but the bacon was fine. Only negative would be the sound that travelled through the connecting doors. There were 2 sets of connecting doors in that room, one to the room on the right the other for the one on the left. If we should be in that area again, we would staying there again.
Stayed 2 nights in Jan 2025