4/10 Poor
Jason F., Sherman Oaks
13 Aug 2025
Liked: Cleanliness
For starters my stay was not very pleasant here. I had a total of 6 guests the youngest being 1-1/2 years old. We arrived at the house and the Air conditioning was not on. The temp was 115 outside with an inside temp of 98 when we arrived. Not very pleasant to drive for 3-1/2 hours to walk from 115 into a home that's 98. Turned the A/C on and the temp did not drop most of the night. My wife contacted the owner to let him know how hot it was inside and he advised her to turn the A/C down and it should cool off and for her to go take a dip in the pool. That's something he should not be telling people especially the fact my wife does not swim and has health issues so being in a ridiculously hot house, was not pleasant for her or any of us. We should have been able to enjoy a place to stay cool, which was not the case here. Owner pretty much blew us off and blamed his cleaning person for not turning on the air even though he's the property owner/manager and this was due to his negligence, not the cleaning person. That should be one his priorities, especially in that type of heat. We barely got to use the game room due to the heat in there as well. The house stayed in the mid to high 80's most of the weekend and finally dropped to high 70's late Saturday night in to Sunday am which is when we left. The first night was MISERABLE. I got to listen to my family complain about the heat inside the whole time. The property itself is pretty nice and we did enjoy the pool and spa.
Jason F.
Stayed 2 nights in Aug 2025