6/10 Okay
Patty
Travelled with group
29 Dec 2025
Disliked: Staff & service, room comfort
I was looking forward to swimming in the heated pool however the pool was not warm enough to swim in wanted to utilize the nice fire outside but when I called the front desk, Madison said I needed my own matches because the maintenance guy had left 10 minutes ago I asked her if she had matches she said no we would have to light ourselves. I do not carry matches and I just thought that this was horrible because we could not experience the beautiful Gas fires that were outdoors. Continental breakfast was OK but it said that it provided breakfast not continental so it would’ve been nice to have some scrambled eggs something more substantial the service people that clean the rooms. They were busy washing clothes, washing towels props to them. They knocked on our door asked if we needed service, but Madison needs some retraining had to be more customer service oriented.
Patty
Stayed 1 night in Dec 2025





























