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Hotel Lucent

3.0 star property

Photo gallery for Hotel Lucent

Terrace/patio
Interior
Terrace/patio
Front of property – evening/night
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Housekeeping

Explore the area

View map
727 El Camino Real, Menlo Park, CA, 94025
  • Place, Stanford Shopping Center
    ‪11 min walk‬
  • Place, Menlo College
    ‪16 min walk‬
  • Place, Stanford University
    ‪17 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(21 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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Lobby
Best Western Plus Riviera
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  • Pool
  • Breakfast included
  • Parking included
  • Air-conditioning
4.0 out of 5, Very good, 711 reviews
The price is AU$215
includes taxes & fees
22 May - 23 May
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About the area

Menlo Park

A stay at Hotel Lucent places you in the heart of Menlo Park, within a 5-minute drive of Stanford Shopping Center and Stanford University. .This family-friendly hotel is 2 mi (3.2 km) from Stanford University Medical Center and 4.4 mi (7.1 km) from Facebook Campus.

What's nearby

  • Stanford Shopping Center - 11 min walk - 1.0 km
  • Menlo College - 16 min walk - 1.4 km
  • Stanford University - 17 min walk - 1.5 km
  • Stanford University Arboretum - 17 min walk - 1.5 km
  • Allied Arts Guild - 19 min walk - 1.7 km

Getting around

  • Menlo Park Station - 6 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 24 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Philz Coffee - ‬6 min walk
  • ‪Saint Frank Coffee - ‬6 min walk
  • ‪Coffeebar - ‬9 min walk
  • ‪Cafe Borrone - ‬5 min walk

About this property

Hotel Lucent

Hotel Lucent offers 47 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 49-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 47 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Lucent Menlo Park

Hotel Lucent

Lucent Menlo Park

Mermaid Hotel Menlo Park

Hotel Lucent Hotel

Hotel Lucent Menlo Park

Hotel Lucent Hotel Menlo Park

Hotel Lucent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 463 out of 878 reviews
Rating 8 - Good. 231 out of 878 reviews
Rating 6 - Okay. 114 out of 878 reviews
Rating 4 - Poor. 39 out of 878 reviews
Rating 2 - Terrible. 31 out of 878 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Elyse

Disliked: Cleanliness
The room smelled and it wasn’t clean
Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel centrally located in Menlo Park
Stayed 3 nights in Feb 2026

10/10 Excellent

Jean, Newport Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly and the rooms were so clean. The location was amazing and the best of all was the heated lap pool.
Stayed 2 nights in Jan 2026

10/10 Excellent

DARCIE

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jan 2026

8/10 Good

thomas

Liked: Cleanliness, staff & service, amenities
The room was very clean. Amenities were good. The shared space was very useful and nice. Loved the pool!.
Stayed 1 night in Jan 2026

10/10 Excellent

Aaron, Renton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place and pleasant stay
Stayed 1 night in Jan 2026

4/10 Poor

Nicole

Liked: Cleanliness, staff & service
Disliked: Amenities
There was no heating in my room. They put a noisy space heater in the room. Between that and the road noise, sleep wasn’t possible. Checked out early and went somewhere else. This is a motel not a hotel.
Stayed 4 nights in Jan 2026

4/10 Poor

Gina

Disliked: Amenities, property conditions & facilities
Not worth the money
Stayed 1 night in Jan 2026

10/10 Excellent

Wesley, SF

Stayed 1 night in Dec 2025

2/10 Terrible

Shelly

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Our room never got above 64 degrees. There was hair on the shower drain and lotion on night stand.
Stayed 1 night in Dec 2025

6/10 Okay

Shannon

Disliked: Cleanliness, property conditions & facilities, room comfort
Front desk check in and check out was pleasant. The room had a TERRIBLE musty smell and Shampoo and conditioner was OUTSIDE the shower!! Bed was okay but felt like i should have brought my own bedding to put over…. I will NEVER go back!!
Stayed 1 night in Dec 2025

8/10 Good

Heike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location right next to safe way and guild theatre
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth M

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in staff was super helpful and nice! The room was well laid out and the heater is to figure out.
Stayed 1 night in Dec 2025

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service
Decent hotel, nothing fancy. Good for short stay, close to stores and shopping center. They ran out of hot chocolate our entire stay.
Stayed 3 nights in Dec 2025

8/10 Good

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, tidy, nice staff but the AC was not working due to repairs
Stayed 2 nights in Dec 2025

10/10 Excellent

Mario Christoph, Flagstaff

Stayed 2 nights in Dec 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service
Very positive experience. Thank you.
Stayed 1 night in Dec 2025

6/10 Okay

Mark

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Bad smell in room. Had to buy air freshener but it still wouldn’t go away. Otherwise it was a fine stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kerri Michael

Hotel Lucent was AMAZING!! Jeanni made the entire stay unforgettable, she was so kind and accommodating!! It’s people like her that make a stay incredible, and because of her we will always go back anytime we are at Stanford or in the area! She went above and beyond for my son & I, and we are so grateful to her for all of her help! We weren’t expecting to stay in the area, but due to an emergency came up to Stanford without any extra clothes or toiletries, and Jeanni made sure we had toothbrushes, toothpaste, water, and even coffee, hot chocolate and tea!! Hotel Lucent was clean and comfortable and so welcoming!! She even turned the heater
Stayed 1 night in Dec 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! Will stay again.
Stayed 2 nights in Dec 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2025

4/10 Poor

Maryah

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Room was tiny, outlets didn’t work.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room clean staff awesome will be staying again in the future
Stayed 1 night in Nov 2025

6/10 Okay

Jon, Salt Lake City

Travelled with family
Liked: Staff & service, amenities
We stayed at Hotel Lucent for three nights over Thanksgiving. I would like to leave a more positive review but overall it wasn’t a great experience. I suspect it’s very dependent on which room you stay in. Pros: Friendly and helpful staff, great location, safe neighborhood and clean premises. Thoughtful details like a pool table, backgammon board and good jazz music on the sound system were appreciated. Cons: The shower in our initial room (107) was infested with ants. We moved to a second room (229) that was located below a massive air conditioning unit that sounded like a helicopter landing on the roof when it fired up every few minutes. This made sleeping very challenging. I’ve read other reviews where people commented on traffic noise, but honestly Menlo Park is pretty quiet at night. That being said, I wouldn’t have noticed traffic given the oppressively loud AC system. Our room wasn’t serviced on the second day but the person at the front desk kindly provided clean towels on request. Breakfast was fine, typical readymade hotel omelets and a pancake machine. However, on the second day everything had been consumed by 8:30, so it pays to get up early. I must mention again that the staff was unfailingly courteous and helpful and did their best to make our stay pleasant. Managing a hotel is a very challenging business so I don’t want to complain too much, but I suspect our experience would have been better if we’d been in a different room.
Stayed 3 nights in Nov 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed on three occasions over the last week. On the first occasion there was so much noise and vibration from the fans above the room that we had to be moved to another room, which still suffered from this but to a much lesser degree. Subsequent stays were in other better rooms and were very satisfactory.
Stayed 1 night in Nov 2025