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Mercure Haydock Hotel

3.5 star property

Photo gallery for Mercure Haydock Hotel

Exterior
Bar (on property)
Breakfast, lunch and dinner served
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Place, Haydock Park Racecourse
    ‪3 min drive‬
  • Place, Haydock Racecourse
    ‪3 min drive‬
  • Place, Ashton-in-Makerfield Golf Club
    ‪3 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(48 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

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About the area

St Helens

With a stay at Mercure Haydock Hotel in St Helens (Haydock), you'll be a 3-minute drive from Haydock Park Racecourse and 8 minutes from Leigh Sports Village. .This hotel is 6.6 mi (10.7 km) from Wigan Pier and 6.8 mi (10.9 km) from DW Stadium.

What's nearby

  • Haydock Park Racecourse - 3 min drive - 1.7 km
  • Haydock Racecourse - 3 min drive - 1.7 km
  • Ashton-in-Makerfield Golf Club - 3 min drive - 2.7 km
  • Gulliver's World - Warrington - 13 min drive - 12.1 km
  • Knowsley Safari Park - 16 min drive - 15.1 km

Getting around

  • Bryn Station - 5 min drive
  • John Lennon Airport (LPL) - 37 min drive

Restaurants

  • ‪Domino's Pizza - ‬16 min walk
  • ‪Temptation House  - ‬8 min walk
  • ‪Costco Cafe - ‬5 min drive
  • ‪Burger King - ‬2 min drive
  • ‪KFC - ‬4 min drive

About this property

Mercure Haydock Hotel

Hotel with a sauna, near Haydock Park Racecourse
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 137 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Beechers Restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Beechers Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16.50 for adults and GBP 8.25 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 981 reviews
Rating 8 - Good. 277 out of 981 reviews
Rating 6 - Okay. 148 out of 981 reviews
Rating 4 - Poor. 78 out of 981 reviews
Rating 2 - Terrible. 92 out of 981 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Grahame

Liked: Staff & service
The hotel ambience was superb. Will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Although it is a bit dated the room was large and comfortable and well maintained
Stayed 1 night in Oct 2025

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service
Breakfast was plentiful, but both the coffee machines could not produce better than "warm" coffee. The bar coffee machine could produce HOT coffee. Room was clean and comfortable, BUT the window would not fully close, producing a slight draught. I could not find the source until the final night, a very slight failure to close
Stayed 3 nights in Oct 2025

10/10 Excellent

CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely helpfully and friendly. My room was very comfortable, and the bathroom was luxurious and clean.
Stayed 1 night in Oct 2025

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Plentiful availability for breakfast. Some of the clients language (trades people) was uncalled for in a room of guest. Staff efficient and friendly.
Stayed 5 nights in Oct 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, very friendly staff, great bar that stays open until late!
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - Staff were excellent Shame you expected us to pay £10 per Visit to swimming pool as I booked 4 rooms For 3 nights and spent close to £2000 overall Surely a bit of flexibility would be good We would t mind paying £10 extra per person Apparently it was our Mistake by booing through Expedia Disappointing to be honest
Stayed 3 nights in Sep 2025

10/10 Excellent

Arthur

Stayed 1 night in Sep 2025

6/10 Okay

Victoria, Springhead

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Nice to be upgraded to privilege room but room really cold , heating didn’t seem to work . Nice big bed . Some drinks in fridge but no bottle opener to open them so waste of time we couldn’t drink them ! Really noisy people next door at 1 am they were still shouting so I tried to phone reception , phone not working from room so had to phone on my mobile . Security came and knocked on door and told them to be quiet . Not hotels fault we had noisy neighbours , couldn’t open window in morning and this was quiet grubby , hotel looks tired and lots of doors banging . Nice staff but overall I can only given it a ok marking
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip

Stayed 1 night in Sep 2025

2/10 Terrible

Nancy

Disliked: Staff & service, property conditions & facilities
Water poured through the rough onto live lamp from the roof of our hotel room. Nobody in reception and no acknowledgment from hotel or support to address issues. Shame as nice hotel.
Stayed 1 night in Sep 2025

2/10 Terrible

Tsz Chung

Stayed 1 night in Sep 2025

6/10 Okay

Neil

Stayed 1 night in Sep 2025

6/10 Okay

Richard

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Lighting in room very poor as rooms very dark. The additional £10 to use the pool seems very overpriced considering there were swimming lessons taking place so not very relaxing and also the jacuzzi was drained and out of action. Neither of these thing were told to me before I paid otherwise I wouldn’t have bothered.
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 4 nights in Sep 2025

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Simon

Business traveller
Liked: Staff & service

Refresh required.

The hotel could really do with a refresh if I'm honest. The staff are friendly and tentative. Food in the evening was average and breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Sep 2025

6/10 Okay

John

Travelled with group
Stayed 1 night in Aug 2025

2/10 Terrible

Stuart, Gloucester

Disliked: Property conditions & facilities
No Air-Con !! Nothing to say in advance the AC had been broken for 5 weeks (Its a Daikin, so quite common for parts) Charge £10 for guests to use the pool...... oh thats right, Jacuzzi not working..... Big name chain, but 2* setup
Stayed 1 night in Aug 2025