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Mercure Haydock Hotel

4.0 star property

Photo gallery for Mercure Haydock Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior
Indoor pool
Privilege, Room, 1 Double Bed

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Place, Haydock Park Racecourse
    ‪3 min drive‬
  • Place, Gulliver's World - Warrington
    ‪14 min drive‬
  • Place, Knowsley Safari Park
    ‪21 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(58 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

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About the area

St Helens

With a stay at Mercure Haydock Hotel in St Helens (Haydock), you'll be a 3-minute drive from Haydock Park Racecourse and 8 minutes from Leigh Sports Village. .This hotel is 6.6 mi (10.7 km) from Wigan Pier and 6.8 mi (10.9 km) from DW Stadium.

What's nearby

  • Haydock Park Racecourse - 3 min drive - 1.7 km
  • Gulliver's World - Warrington - 14 min drive - 13.8 km
  • Knowsley Safari Park - 21 min drive - 26.1 km
  • University of Bolton Stadium - 31 min drive - 24.0 km
  • Old Trafford - 34 min drive - 35.3 km

Getting around

  • Bryn Station - 5 min drive
  • John Lennon Airport (LPL) - 37 min drive

Restaurants

  • ‪Domino's Pizza - ‬16 min walk
  • ‪Temptation House  - ‬8 min walk
  • ‪Costco Cafe - ‬5 min drive
  • ‪The Red Lion - ‬3 min drive
  • ‪Costa Coffee - ‬3 min drive

About this property

Mercure Haydock Hotel

Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 137 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Beechers Restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Beechers Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 2 2026 to July 2 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16.50 for adults and GBP 8.25 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thistle Haydock Hotel St Helens

Thistle Haydock St Helens

Mercure Haydock Hotel St Helens

Mercure Haydock Hotel Newly Refurbished St Helens

Mercure Haydock St Helens

Mercure Haydock

Mercure Haydock Newly Refurbished St Helens

Mercure Haydock Hotel Hotel

Mercure Haydock Hotel St Helens

Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 399 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 91 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

4/10 Poor

Eddie

Travelled with group
We were surprised by the size of the room on walking in however, we had no heating in the room so had to phone down and report it. We were given an electric heater immediately so we could get warm. The meal we had at our celebration was okay but prawn cocktails had hardly any sauce and were a bit dry! Our bed although when we initially tried it was reasonably comfortable on getting into bed that night the mattress was very uncomfortable with springs showing through and we were unable to get comfortable all night. Waking with very sore backs this morning.
Stayed 1 night in Feb 2026

8/10 Good

LYNDA

Stayed 5 nights in Jan 2026

10/10 Excellent

DJ

Liked: Cleanliness, staff & service, amenities
Brilliant
Stayed 1 night in Jan 2026

8/10 Good

Robert

Stayed 1 night in Jan 2026

8/10 Good

Nick

Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities
Brilliant unexpected free upgrade to premium room thank you
Stayed 1 night in Jan 2026

4/10 Poor

Benjamin

Business traveller
Disliked: Cleanliness
No heating. Freezing cold. Mouldy ceiling. Dated bathroom
Stayed 1 night in Jan 2026

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Room spacious & clean gym small but workable, let down couldn't get water from the water dispenser in gym and lockers not working.
Stayed 1 night in Jan 2026

10/10 Excellent

patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice room great staff. Very clean hotel lights in the room could be better as could the tv. But looks and feels a great hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Amenities
Room was clean and comfortable but in need of modernisation
Stayed 3 nights in Dec 2025

6/10 Okay

Sharon

Liked: Staff & service
Staff were friendly. Unfortunately there was a wedding on the night we stayed. I was tired after an eight hour drive. I used the pool and sauna, but unfortunately the jacuzzi and steam room were out of order. We went for a meal as it was included in the room rate. The menu available was severely reduced. The Breakfast /lunch bar menu plus a couple of specials. The service was very slow I think they forgot we were there. Food was ok, but I think the main course had sat out for a while. We went back to the room, and listened to the wedding disco until it finished at midnight.
Stayed 1 night in Dec 2025

4/10 Poor

leanne

Liked: Amenities
Disliked: Staff & service
Booked a double room, when we went to the room it was two single beds! Reception changed us to another room and the lights weren’t working, by this time I had had enough of running up and down the stairs (with pneumonia)!
Stayed 1 night in Dec 2025

6/10 Okay

Alison

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The heating wasn't working & the tiles on the bathroom floor was loose. The shower screen leaked and horrible sealant around bath & shower was dirty & coming away. Staff were good.
Stayed 2 nights in Dec 2025

8/10 Good

KELVIN

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service 👏
Stayed 1 night in Dec 2025

8/10 Good

Philip

Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Stayed 1 night in Dec 2025

2/10 Terrible

Mandi

Good Evening I stayed at your hotel on sat 6th Dec., I checked in and the receptionist told me my room had been upgraded , It's smelt damp and musky outside the room , when we opened the door it was worse, We got in the room and the wall paper looked liked it had been patched up , along with stains on the walls.There was an empty beer bottle in one of the cupboard the carpet was thread bare in places .When I went in the bathroom all the bathroom
Stayed 1 night in Dec 2025

8/10 Good

russell

Liked: Staff & service
Bedroom was dated and did not smell fresh
Stayed 1 night in Dec 2025

8/10 Good

RICKY

ok
Stayed 1 night in Nov 2025