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Ibis Liverpool Centre Albert Dock – Liverpool One

3.0 star property

Photo gallery for Ibis Liverpool Centre Albert Dock – Liverpool One

Relax in a cozy lounge area with a comfortable sofa, armchairs, and a coffee table.
Restful retreat with a large bed and wall-mounted lighting.
Enjoy a casual dining experience with comfortable seating and a view of the street outside.
Welcome to our reception area, where you can check in and relax in a comfortable seating area with a digital screen displaying helpful information.
Experience the warm welcome at this charming hotel, where guests can dine or relax under the shade of green umbrellas.

Popular amenities

  • Air conditioning
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
27 Wapping, Liverpool, England, L1 8LY
  • Royal Albert Dock
    ‪3 min walk‬
  • The Beatles Story Museum
    ‪4 min walk‬
  • Liverpool ONE
    ‪5 min walk‬
  • Manchester (MAN)
    ‪50 min drive‬

Room options

View all photos for Family Room, Multiple Beds

1 bedroom, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Single Beds

1 bedroom, desk, iron/ironing board, free cots/infant beds

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, desk, iron/ironing board, free cots/infant beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.2 out of 10
Very good
(84 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

1 bedroom, desk, iron/ironing board, free cots/infant beds

Twin Room, 2 Single Beds

7.8 out of 10
Good
(28 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About the area

Liverpool

Ibis Liverpool Centre Albert Dock – Liverpool One is centrally located in Liverpool, a 4-minute walk from Royal Albert Dock and 5 minutes by foot from Liverpool ONE. .This hotel is 0.7 mi (1.1 km) from The Beatles Story Museum and 1.6 mi (2.6 km) from Liverpool Empire Theatre.

What's nearby

  • Royal Albert Dock - 3 min walk - 0.3 km
  • The Beatles Story Museum - 4 min walk - 0.4 km
  • Liverpool ONE - 5 min walk - 0.4 km
  • Cavern Club - 11 min walk - 0.9 km
  • Liverpool Pier Head Ferry Terminal - 12 min walk - 1.1 km

Getting around

  • Liverpool James Street Station - 9 min walk
  • Manchester Airport (MAN) - 42 min drive

Restaurants

  • ‪Albert Dock - ‬8 min walk
  • ‪Joe & the Juice - ‬6 min walk
  • ‪Thoughtfully Cafe Liverpool - ‬6 min walk
  • ‪The Bierkeller - ‬6 min walk
  • ‪Byron Liverpool One - ‬7 min walk

About this property

Ibis Liverpool Centre Albert Dock – Liverpool One

Hotel with a restaurant, a quick walk to Royal Albert Dock
Ibis Liverpool Centre Albert Dock – Liverpool One offers 192 accommodations with irons/ironing boards. Satellite television is provided.

Bathrooms include showers. This Liverpool hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 192 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
At Ibis Liverpool Centre Albert Dock – Liverpool One, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Ibis Liverpool Centre Albert Dock – Liverpool One has a restaurant on site.

Languages

English, French, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 10
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Albert Dock
ibis Albert Dock Hotel
ibis Albert Dock Hotel Liverpool Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Hotel
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Ibis Liverpool City Centre Hotel Liverpool
ibis Liverpool Centre Albert Dock Hotel
Accor Liverpool City Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Liverpool

Ibis Liverpool Centre Albert Dock – Liverpool One Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 449 out of 1009 reviews
Rating 8 - Good. 340 out of 1009 reviews
Rating 6 - Okay. 128 out of 1009 reviews
Rating 4 - Poor. 61 out of 1009 reviews
Rating 2 - Terrible. 31 out of 1009 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Yoana

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Jackie

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good location.

An excellent location for Albert Dock and the City Centre. Good parking right outside the building. Bed was comfortable and a good size. Room was on the smaller size and felt a bit confined. It would have been tight for space with two people - I was on my own. The bathroom pod was a bit odd and was also tight for space. The shower was good but was leaking in two places. The temperature controls of the room were difficult to get right. The breakfast buffet was ok - we had the continental but there should have some more healthier options for some items such as low fat margarine as well as butter etc. Staff members were polite and helpful. Overall a good stay but I was expecting a bigger room and slightly better facilities for the price.
Stayed 2 nights in Apr 2025

10/10 Excellent

TERENCE

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay
Stayed 1 night in Apr 2025

8/10 Good

Phil

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Liverpool

No room service available when it was advertised, but hotel was decent enough but room preference was not given to me
Stayed 4 nights in Apr 2025

10/10 Excellent

Steven

Stayed 1 night in Apr 2025

10/10 Excellent

Oi Ping Meggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent, only down side was room very small. We were going to bring our dogs, glad we didn’t, would have struggled
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Comfortable, clean,
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Was exactly what I needed. It was both by the docks and by the city. Great location to explore what the city had to offer.
Stayed 1 night in Apr 2025

8/10 Good

Gareth

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Very good convenient hotel.

Good stay, very friendly accommodating staff. Good food in restaurant. Great location. No problem.
Stayed 1 night in Apr 2025

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, right next to Liverpool One and the Albert Docks. Also great parking, right outside the hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice being close to the docks. Good to have a large tele in the bar and a pool table.
Stayed 3 nights in Apr 2025

8/10 Good

JANE

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel room bit small for us but ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 1 night, didn't experience the food or bar facilities but this hotel is very reasonably priced and a perfect position in Liverpool
Stayed 1 night in Apr 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Ibis hotel stay

The hotel was nice and quite central for everything. The bed was like a brick.
Stayed 4 nights in Apr 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Staff ruined the rating

Location is great, and it’s a no nonsense place to say. Definitely worth it for the money. Just a warning though the staff are a bit unfriendly. We spoke with multiple different staff during our stay and were surprised at how rude they were to us. We wondered if we had offended them asking them basic questions i.e. what times breakfast on.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tak Yeung Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location. Like the other Ibis hotel in Birmingham the electronic door card was terrible and gave a lot of guests headache.
Stayed 2 nights in Mar 2025

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well positioned and pleasant

The staff were friendly and helpful. We received a good welcome. The property is well positioned and has a good car park with EV charging bays. The breakfast is very basic and the menu does not change, which is a shame. Saying that, we would stay again
Stayed 2 nights in Apr 2025

6/10 Okay

Phil

Travelled with partner
Liked: Cleanliness
Great location &ease of parking stayed 2 nights ..woken at 3am & 5am by neighbouring room using shower ..excessively loud plumbing faulty? & their snoring !! Sound proofing could be better otherwise ok for stay
Stayed 2 nights in Apr 2025

8/10 Good

Lockie

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, had everything you need just out the front door!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 1 night in Mar 2025