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Holiday Inn Express Albert Dock by IHG

3.0 star property

Photo gallery for Holiday Inn Express Albert Dock by IHG

Restaurant
Desk, blackout curtains, free cots/infant beds, free WiFi
Exterior
Interior
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • The Beatles Story Museum
    ‪2 min walk‬
  • Royal Albert Dock
    ‪2 min walk‬
  • Liverpool ONE
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(32 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(13 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

8.6 out of 10
Excellent
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Albert Dock View, Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds (Albert Dock View, Free Hot Breakfast)

9.0 out of 10
Wonderful
(11 reviews)
  • 19 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(42 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Liverpool Central by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 533 reviews
The price is AU$133
includes taxes & fees
12 Oct - 13 Oct
Holiday Inn Express Liverpool Central by IHG

About the area

Liverpool

With a stay at Holiday Inn Express Albert Dock by IHG, you'll be centrally located in Liverpool, steps from The Beatles Story Museum and within a 5-minute walk of Royal Albert Dock. .This hotel is 0.1 mi (0.1 km) from M&S Bank Arena and 0.8 mi (1.3 km) from Royal Liver Building.

What's nearby

  • The Beatles Story Museum - 2 min walk - 0.2 km
  • Royal Albert Dock - 2 min walk - 0.2 km
  • M&S Bank Arena - 3 min walk - 0.3 km
  • Liverpool ONE - 7 min walk - 0.7 km
  • Cavern Club - 12 min walk - 1.0 km

Getting around

  • Liverpool James Street Station - 10 min walk
  • John Lennon Airport (LPL) - 36 min drive

Restaurants

  • ‪Albert Dock - ‬1 min walk
  • ‪The Bierkeller - ‬8 min walk
  • ‪Pump House - ‬5 min walk
  • ‪The Waterfront Cafe - ‬6 min walk
  • ‪Madre - ‬2 min walk

About this property

Holiday Inn Express Albert Dock by IHG

Hotel with free breakfast, steps from The Beatles Story Museum
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 130 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Liverpool? This hotel has 108 square feet (10 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (78 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (53 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albert Dock Holiday Inn Express
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Holiday Inn Express Albert Dock by IHG Hotel Liverpool

Reviews

Holiday Inn Express Albert Dock by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 638 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the Holiday Inn at the Albert Dock was a great stay. Buffet breakfast was cooked perfectly and plentyful. Beds very comfortable. The room was clean and rooms cleaned daily. Staff very friendly and helpful. Shout out to Sandra the cleaner!! Just one negative, we wasnt informed in advance of a new 'holiday tax' that is charged nightly by hotels.com and had to pay it when we checked in. Hotels.com should inform their customers of any extras etc.
Stayed 4 nights in Jun 2025

6/10 Okay

matthew

Liked: Cleanliness
Average hotel not the best of layout with reception being on 2nd floor and needing to use lifts what are slow and dated
Stayed 2 nights in Jun 2025

10/10 Excellent

david

Common first floor areas a bit unkept but its mainly just an entry area.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

matthew

Stayed 1 night in May 2025

8/10 Good

MITCHELL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, polite staff great location.
Stayed 2 nights in Jun 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and well maintained. Breakfast good. Staff very friendly. No aircon in room not great as room was hot.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is in an excellent location, away from the centre but close enough to get into it. Great view from our room (434) overlooking the Docks. Excellent check in and out, and a great breakfast too...Would stay again for sure!
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Stayed 4 nights in May 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff. The hotel is in a good location. The breakfast was excellent. I didn’t like the back door being locked at 11.00. We had to walk all the way round to the front of thevhotel
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Liked: Amenities
Great thanks
Stayed 1 night in May 2025

8/10 Good

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, nice breakfast, lovely view.
Stayed 1 night in May 2025

10/10 Excellent

Denise

Stayed 1 night in May 2025

10/10 Excellent

Brendan

Stayed 2 nights in May 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel set in a beautifully furnished original old building maintaining all the beauty & characteristics of the property whilst still offering all the modern amenities you would expect from the hotel. The staff are all extremely friendly welcoming and helpful. They go above and beyond to ensure that you have a brilliant experience whilst staying with them. If you have any disabilities they are fantastic & very helpful & considerate towards you. I had a small accident on the last day off are stay. which i had to attend A&E for. Thus extended are stay by a few extra days but the staff were all very caring understanding and considerate towards myself and my daughter. We will definitely be staying with them every time we go to Liverpool from now on.
Stayed 1 night in May 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing people they go above and beyond to help you. I had an accident whilst i was away & the staff at the hotel were very helpful and friendly they really went all out to make are stay enjoyable and very memorable for us. We will definitely be staying with them again every time we go to Liverpool.
Stayed 3 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were polite and respectful
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liverpool Jolly

Stayed 4 nights in May 2025

10/10 Excellent

tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ioved the building and cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Pamela, ST GEORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express, Albert Dock offers cooked breakfast/hot , and is within the same building as The Beatles Story. The Magical Mystery Tour (very knowledgeable, friendly, and informative), along with City Hop on Hop off Open Top bus are approximately 3 to 5 minutes from front of Hotel. Excellent location for quiet drinks and meals along the Harbourside and around the back of Hotel around the dock. Will absolutely go again!
Stayed 5 nights in Apr 2025

8/10 Good

ALLEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, room comfort

Liverpool trip

Well the front door was bet hou had to push this big heavy door the reception was on the second floor to which I don’t like the lift so climbing many stairs . Breakfast was good but won’t be staying here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheila Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit scruffy outside but not the hotel property.
Stayed 3 nights in Apr 2025