Holiday Inn Express Albert Dock by IHG

3.0 star property

Photo gallery for Holiday Inn Express Albert Dock by IHG

Enjoy a casual dining experience at this modern restaurant with a long counter and various seating options.
Two beds with crisp linens and red accent pillows create a cozy atmosphere in this stylish room.
Welcome to the reception area, where friendly staff are available to assist with your stay.
Classic entrance with a modern twist, featuring a brick facade and metal accents.
Relax in a spacious room with a large mirror, potted plant, and brick accent wall, perfect for unwinding or meeting with friends.

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • The Beatles Story Museum
    ‪2 min walk‬
  • Royal Albert Dock
    ‪2 min walk‬
  • Liverpool ONE
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(28 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(13 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (Albert Dock View, Free Hot Breakfast)

8.6 out of 10
Excellent
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (Albert Dock View, Free Hot Breakfast)

9.0 out of 10
Wonderful
(11 reviews)
  • 19 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(40 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Liverpool

With a stay at Holiday Inn Express Albert Dock by IHG, you'll be centrally located in Liverpool, steps from The Beatles Story Museum and within a 5-minute walk of Royal Albert Dock. .This hotel is 0.1 mi (0.1 km) from M&S Bank Arena and 0.8 mi (1.3 km) from Royal Liver Building.

What's nearby

  • The Beatles Story Museum - 2 min walk - 0.2 km
  • Royal Albert Dock - 2 min walk - 0.2 km
  • M&S Bank Arena - 3 min walk - 0.3 km
  • Liverpool ONE - 7 min walk - 0.7 km
  • Cavern Club - 12 min walk - 1.0 km

Getting around

  • Liverpool James Street Station - 10 min walk
  • John Lennon Airport (LPL) - 36 min drive

Restaurants

  • ‪Albert Dock - ‬1 min walk
  • ‪Heavenly Desserts Liverpool - ‬8 min walk
  • ‪The Bierkeller - ‬8 min walk
  • ‪Pumphouse - ‬5 min walk
  • ‪Baltic Fleet - ‬9 min walk

About this property

Holiday Inn Express Albert Dock by IHG

Hotel with free breakfast, steps from The Beatles Story Museum
Holiday Inn Express Albert Dock by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 130 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Great Room - Onsite bar.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (78 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (53 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Albert Dock by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1011 reviews
Rating 8 - Good. 279 out of 1011 reviews
Rating 6 - Okay. 55 out of 1011 reviews
Rating 4 - Poor. 22 out of 1011 reviews
Rating 2 - Terrible. 14 out of 1011 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit scruffy outside but not the hotel property.
Stayed 3 nights in Apr 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to base yourself for a stay in Liverpool Friendly & helpful staff
Stayed 3 nights in Apr 2025

8/10 Good

Dwight

Travelled with family
Liked: Amenities
Need to better explain clearly the location of the parking garage, how to pay for parking with the hotel discount and anticipate the inherent ignorance of the guests of the challenges that they might encounter. There is a hidden office at the garage where a real person can assist you in paying for parking so you can bypass the machines and take advantage of the hotel voucher. Hotel staff neglected to fill me with these details until after the fact.
Stayed 1 night in Apr 2025

10/10 Excellent

Ainsley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Liverpool to stay! We loved being right on Albert dock in the heart of the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Pauline

Stayed 2 nights in Apr 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place!

We had a wonderful stay, excellent location, friendly staff, clean, spacious room. Will definitely be back!
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very cool property to stay in when visiting Liverpool. The building itself is historic, and you’re in one of the history-rich areas of the city. The building retains a lot of its original architecture, and the rooms have been built to preserve what’s been there as much as possible. So don’t be surprised to find the odd pole in a room or hallway. The weather was unusually warm for my stay, but opening a window helped cool the room. The bed was clean and comfortable and the room itself was spotless. Two negatives, minor, were that I found the room at night to be a little too dark in spots, even with all the lamps on; and the shower floor was a bit slippery and required extra care to prevent falls. Also note that the elevators are quite slow; taking the stairs was generally much faster. Highly recommended overall.
Stayed 4 nights in Apr 2025

10/10 Excellent

J B

Stayed 1 night in Apr 2025

8/10 Good

Francis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The checking in was easy and knowledgeable

8/10 Good

Duran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend this hotel if you are thinking about staying in Liverpool. Quirky hotel on the Albert dock.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

trefor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel set in a historic building with great friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Stayed 3 nights in Mar 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities

No fault hotel, historic building and great viws

On arrival we were met by a friendly receptionist.The room had a view of the Albert Dock from a historic building, the room was spotless, very comfortable bed. The breakfast was excellent with lots of choice.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful rooms. Fantastic area, convenient for museums, the arena, shops, restaurants and some breezy fresh air !!
Stayed 1 night in Mar 2025

8/10 Good

Donna

Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Edward

Stayed 1 night in Mar 2025

6/10 Okay

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always book Holiday Inn as it is so clean & convenient for our needs. Not sure about check this time ? Although we got sorted eventually there was a distinct atmosphere of 'couldnt be bothered & none verbal acknowledgement plus the receptionist kept sniffing? The rest of our stay was excellent as was the breakfast the staff couldn't do enough.⭐ We are very pleased with our stay thanks to the rest of the staff. Comfy beds, clean room, although a bit mean with the coffee, tea, sugar, also quiet sleep. Lovely restaurant beside the hotel 'Whats cooking' great steak last night 👍very polite Manager.
Stayed 1 night in Mar 2025

6/10 Okay

Sam

Business traveller
Disliked: Cleanliness, staff & service
Unique rooms with a great view but musky smelling and sheets questionable!
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Stayed 1 night in Mar 2025

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anazing stay

Nice hotel going back soon
Stayed 1 night in Mar 2025