Book Hidalgo hotels

I've stayed in Cancun many times and this was one of my favourite hotels. The hotel rooms were new and clean and very comfortable. We upgraded for an ocean view and it was beautiful. The food was amazing. The food was amazing, but what stood out the most was the staff. All staff members throughout the entire resort were very friendly and happy to be there working and wanted to make sure that all guest received good service. Every day we went to the pool and sat in the same section because we truly enjoyed Pedro. He made our trip. He was always willing to go above and beyond. If I were to give one critique, it's the beach itself. I loved the beach, but it was too small and I very much enjoy having beach chairs on the beach for at least one or two days of my vacation, but I was unable to do that. That wouldn't prevent me from returning to this resort because I found it excellent.

The room was so spacious , clean and the hot water in the shower lasted a log time. I needed creamer for my coffee other than that I recommend it 100 percent.

Clean room, friendly staff and I loved the activities that was at the resort. It was a great time

Everything about the resort was great! The room was very clean and nice! The facility itself was very, very clean. Staff was always cleaning. And the staff were all so, so nice. The pool area was great. All the bars and restaurants were excellent. We do not have one bad thing to say about our stay...it was awesome!!

Room as well as the resort was spotless and staff was always tentative and friendly.

Excellent service & staff.