Hyatt Place Cancun Airport

3.5 star property

Photo gallery for Hyatt Place Cancun Airport

Free daily continental breakfast
Room, 2 Queen Beds
Lobby
Outdoor pool
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera Cancun Tulum 60, Cancun, QROO, 75220
  • Place, El Tinto Golf Course
    ‪4 min drive‬
  • Place, Xoximilco
    ‪6 min drive‬
  • Place, Moon Palace Golf Club
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪7 min drive‬

Room options

Room, 2 Queen Beds, Roll-in Shower (Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower (Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mangrove View)

  • Garden view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mangrove View)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (1 Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(61 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Mangrove View, 1 Bedroom)

  • Garden view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cancun

When you stay at Hyatt Place Cancun Airport in Cancun, you'll be near the airport, a 5-minute drive from Xoximilco and 9 minutes from Moon Palace Golf Club. .This hotel is 7.8 mi (12.5 km) from Delfines Beach and 12 mi (19.4 km) from La Isla Shopping Mall.

What's nearby

  • El Tinto Golf Course - 4 min drive - 3.6 km
  • Xoximilco - 6 min drive - 6.1 km
  • Grand Outlet Riviera Maya - 7 min drive - 7.2 km
  • Riviera Cancun Golf Resort - 8 min drive - 6.0 km
  • Moon Palace Golf Club - 8 min drive - 8.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 5 min drive

Restaurants

  • ‪Margaritaville - ‬7 min drive
  • ‪Berryhill Baja Grill Cantina - ‬5 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬7 min drive
  • ‪Bubba Gump Shrimp Co. - ‬7 min drive
  • ‪The Lounge - ‬5 min drive

About this property

Hyatt Place Cancun Airport

Hyatt Place Cancun Airport offers 156 air-conditioned accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 156 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.
Hyatt Place Cancun Airport has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 6 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Hyatt Place Cancun Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 979 reviews
Rating 8 - Good. 135 out of 979 reviews
Rating 6 - Okay. 54 out of 979 reviews
Rating 4 - Poor. 26 out of 979 reviews
Rating 2 - Terrible. 39 out of 979 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Anuradha

Liked: Cleanliness, property conditions & facilities
Overall stay was good but disappointed with food. The options were not great, coffee was cold and they ran out of bread etc. regularly.
Stayed 1 night in Feb 2026

10/10 Excellent

Eric

Very clean, comfortable, new and great service
Stayed 1 night in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, amenities
The rooms were great and is one of the most efficient check-ins I have ever experienced and I stay in many hotels all over the world. The staff was great, everyone was friendly. The role was spotless. I would definitely come back again. We got 16 people from our group checked and airport shuttles coordinated in a very short amount of time
Stayed 1 night in Feb 2026

2/10 Terrible

FNU AQWINDER

Stayed 1 night in Feb 2026

10/10 Excellent

Petite

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room is new, clean and tidy. Bathroom was very nice. Excellent choose close to the airport in cancun
Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Stayed 1 night in Feb 2026

10/10 Excellent

hinh, Waukesha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean & the staffs are helpful
Stayed 1 night in Feb 2026

10/10 Excellent

Cesar

Stayed 1 night in Feb 2026

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Erlinda, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate and the lobby bar was inviting. The breakfast buffet had extensive choices and was delicious.
Stayed 1 night in Jan 2026

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, amenities
Beautiful building brand new very clean. Staff were not the most friendly they forgot our crib twice, service at restaurant was slow and we were one of two tables there, was told I couldn’t charge meal to the room, and I asked for a glass of white wine at the bar one afternoon and they said they didn’t have any..weird.
Stayed 1 night in Feb 2026

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and well maintained. The staff are very courteous and helpful, and the breakfast was very good. The price was just right. Would use them again.
Stayed 1 night in Feb 2026

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Exceptionally well designed room. Fantastic staff and perfect breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

fernando

Stayed 3 nights in Feb 2026

10/10 Excellent

Vicky

Stayed 2 nights in Feb 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Staff was outstanding bending backwards to meet our needs. Very courteous and professional. I am returning again with my whole family this time. Again, thanks to the staff for their hard work. Carlos.
Stayed 4 nights in Feb 2026

6/10 Okay

Thomas

Stayed 1 night in Feb 2026

10/10 Excellent

olivia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spotless room, extremely comfortable bed, beautiful hotel and kind service. Also great breakfast included with our stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Clean, large room and great buffet breakfast.
Stayed 1 night in Feb 2026

8/10 Good

HYEONJIN

Stayed 2 nights in Jan 2026

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
Clean , free breakfast and free shuttle to airport. Staff was very friendly and accommodating! Recommend if you need to be by airport .
Stayed 1 night in Jan 2026

10/10 Excellent

Brittny

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and the rooms were very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Anchal

Liked: Cleanliness, amenities, property conditions & facilities
Excellence at par
Stayed 5 nights in Jan 2026

6/10 Okay

Darrin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was nice. Restaurant was fair at best. Wish the pool wasn't completely shaded by a busy road.
Stayed 1 night in Jan 2026