Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Creator video - submitted by Xplore With Erionne
Free daily buffet breakfast
Sun deck
4 bars/lounges, swim-up bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

Suite Junior

  • 40 sq m
  • Sleeps 3

Suite Junior with Partial Sea View

  • 40 sq m
  • Sleeps 3

Suite Junior with Sea View

  • 40 sq m
  • Sleeps 3

Suite Premium with Sea View

  • 40 sq m
  • Sleeps 2

Suite Premium with Sea View

  • 60 sq m
  • Sleeps 2

Suite Premium with Ocean View

  • 40 sq m
  • Sleeps 3

Junior Suite (U)

9.2 out of 10
Wonderful
(173 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(106 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(203 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

8.8 out of 10
Excellent
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean Front Elite Club (M)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Suite Ocean View Elite Club (M)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Ocean View Elite Club (U)

9.2 out of 10
Wonderful
(51 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | C)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Junior

  • 40 sq m
  • Sleeps 3

Suite Junior with Partial Sea View

  • 40 sq m
  • Sleeps 3

Suite Junior with Sea View

  • 40 sq m
  • Sleeps 3

Suite Premium with Ocean View

  • 40 sq m
  • Sleeps 3

Suite Premium with Sea View

  • 40 sq m
  • Sleeps 2

Suite Premium with Sea View

  • 60 sq m
  • Sleeps 2

Similar properties

About the area

Cancun

Located in Cancun (Zona Hotelera), Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is within a 10-minute walk of La Isla Shopping Mall and Hotel Zone Beaches. .This all-inclusive hotel is 0.5 mi (0.8 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 5.2 mi (8.4 km) from Delfines Beach.

What's nearby

  • Hotel Zone Beaches - 5 min walk - 0.4 km
  • Marlin Beach - 5 min walk - 0.4 km
  • Kukulcan Plaza Shopping Mall - 5 min walk - 0.4 km
  • Cancun Interactive Aquarium - 5 min walk - 0.4 km
  • La Isla Shopping Mall - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Cambalache - ‬6 min walk
  • ‪Capuchino Bar - ‬4 min drive
  • ‪Don Julio Restaurant - ‬2 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Adults-only beachfront hotel with 4 outdoor pools
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 428 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3323 out of 4702 reviews
Rating 8 - Good. 783 out of 4702 reviews
Rating 6 - Okay. 334 out of 4702 reviews
Rating 4 - Poor. 117 out of 4702 reviews
Rating 2 - Terrible. 145 out of 4702 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew James Smith

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alice

Stayed 7 nights in Nov 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean and pretty new. The food in all of the restaurants exceeded my expectations. The staff is very professional and friendly. We stayed here for the second time after having stayed at previous properties before. It was a great experience again and I recommend it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dana Joe, Campbell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Elite and had access to a special dinner and breakfast space downstairs. The in room options were upgraded for elite and included wonderful eggs Papaya pancakes etc. The elite pool was a nice place to hang out. Dinners were to much food for us. Beautiful Hotel but I do not think I will ever do an all inclusive again.
Elite Pool
Breakfast Buffet
Best Restaurant Lobster Tatar
Snapper
Stayed 4 nights in Nov 2025

10/10 Excellent

Guillermo

Stayed 6 nights in Nov 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was always fresh and all of the staff was amazing and very helpful. We really enjoyed our stay!
Stayed 5 nights in Nov 2025

10/10 Excellent

Janet Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Celebrated husbands birthday there and the staff made him feel so special. Food was great and staff took care of every need. We will for sure go back.
Stayed 7 nights in Sep 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort. The food was very good with lots of options.
Stayed 5 nights in Nov 2025

10/10 Excellent

Felix E

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great service great food everything 10 points
Stayed 5 nights in Nov 2025

10/10 Excellent

Jaskaran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good experience
Stayed 4 nights in Nov 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach was clean! Waves were perfect!
Stayed 5 nights in Nov 2025

10/10 Excellent

Maura

Stayed 4 nights in Nov 2025

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and clean, AC worked great, service was amazing throughout
Stayed 4 nights in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place.
Stayed 10 nights in Oct 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Friendly Staff
Stayed 4 nights in Nov 2025

8/10 Good

Roya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 6 nights in Oct 2025

10/10 Excellent

Abegail

Liked: Cleanliness, amenities, property conditions & facilities
love it!! one of the nice hotel i've been to!
Stayed 3 nights in Oct 2025

10/10 Excellent

Brenda

Stayed 5 nights in Oct 2025

10/10 Excellent

Suhair

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was amazing will give them 10/10
Stayed 4 nights in Oct 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay at this resort! The room was spotless and spacious, with a beautiful ocean view and a super comfortable bed. The staff went above and beyond to make us feel welcome, always greeting us with a smile. The food options were endless—every meal felt like a feast, and the cocktails by the pool were top-notch. We especially loved the nightly entertainment and the easy access to the beach. Overall, a wonderful experience that made us never want to leave!
Stayed 4 nights in Oct 2025

10/10 Excellent

Dulce C Del

Stayed 3 nights in Nov 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean. Hotel had all the amenities and the staff was welcoming and very attentive.
Stayed 6 nights in Oct 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great anniversary trip at RIU K !! It was fun, the staff were all Awesome, and we enjoyed our Elite Club experience.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kenneth

Stayed 5 nights in Oct 2025

8/10 Good

Jalen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I think the overview of saying you have an 850 credit is stupid when clearly it’s all inclusive but your credit does nothing for you except give super small discounts it’s almost a scam in a customers eyes if you offer a credit but nothing applies to the credit not even a Gatorade from the gift shot I found it super misleading and a play to get you to reserve with that hotel. Other then that it was beautiful and a nice place to stay
Stayed 4 nights in Nov 2025