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Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

4.5 star property

Photo gallery for Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Exterior
11 bars/lounges, 2 swim-up bars, poolside bar
Xhale club Master Suite Ocean Front King | Terrace/patio
1 bedroom, premium bedding, down duvets, free minibar
10 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View map
Blvd. Kukulcan KM. 4.5, Num Ext.: Mz 34, Lt 3-C Seccion C Int SN, Zona Hotelera, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪2 min walk‬
  • Place, Puerto Cancun Marina Town Center
    ‪10 min drive‬
  • Place, La Isla Shopping Mall
    ‪21 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Xcelerate Junior Suite Ocean Front Double

1 bedroom, premium bedding, down duvets, free minibar

Xcelerate Junior Suite Ocean Front Double

9.8 out of 10
Exceptional
(6 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Xcelerate)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 2 Double Beds, Ocean View (Xcelerate)

  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Ocean Front King

1 bedroom, premium bedding, down duvets, free minibar

Xcelerate Junior Suite Ocean Front King

9.2 out of 10
Wonderful
(25 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Xcelerate)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 1 King Bed, Ocean View (Xcelerate)

8.8 out of 10
Excellent
(23 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Live Big Ocean Front Double

1 bedroom, premium bedding, down duvets, free minibar

Xcelerate Junior Suite Live Big Ocean Front Double

  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Live Big Ocean Front King

1 bedroom, premium bedding, down duvets, free minibar

Xcelerate Junior Suite Live Big Ocean Front King

  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Lagoon View (Allure)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 2 Double Beds, Lagoon View (Allure)

  • 47 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Allure)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 2 Double Beds, Ocean View (Allure)

9.6 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View (Allure)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 2 Double Beds, Partial Ocean View (Allure)

  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Lagoon View (Allure - Live Big)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 1 King Bed, Lagoon View (Allure - Live Big)

10.0 out of 10
Exceptional
(2 reviews)
  • 73 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Lagoon View (Allure)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 1 King Bed, Lagoon View (Allure)

8.8 out of 10
Excellent
(34 reviews)
  • 47 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Allure)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 1 King Bed, Ocean View (Allure)

9.6 out of 10
Exceptional
(54 reviews)
  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Partial Ocean View (Allure)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 1 King Bed, Partial Ocean View (Allure)

9.8 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Junior Suite Ocean Front Double

1 bedroom, premium bedding, down duvets, free minibar

Xhale club Junior Suite Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale club Junior Suite Ocean Front King

1 bedroom, premium bedding, down duvets, free minibar

Xhale club Junior Suite Ocean Front King

9.0 out of 10
Wonderful
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Junior Suite upper Ocean Front Double

1 bedroom, premium bedding, down duvets, free minibar

Xhale club Junior Suite upper Ocean Front Double

8.0 out of 10
Very good
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale club Junior Suite upper Ocean Front King

1 bedroom, premium bedding, down duvets, free minibar

Xhale club Junior Suite upper Ocean Front King

9.6 out of 10
Exceptional
(21 reviews)
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Master Suite Ocean Front King

Xhale club Master Suite Ocean Front King

Xhale club Master Suite Ocean Front King

8.0 out of 10
Very good
(5 reviews)
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

With a stay at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute drive from Puerto Cancun Marina Town Center and 5 minutes from Forum Beach. .This all-inclusive property is 3.3 mi (5.2 km) from Puerto Cancun Golf Course and 4.7 mi (7.6 km) from La Isla Shopping Mall.

What's nearby

  • Langosta Beach - 2 min walk - 0.2 km
  • Playa Tortugas - 17 min walk - 1.5 km
  • Puerto Cancun Marina Town Center - 10 min drive - 4.6 km
  • Forum Beach - 11 min drive - 4.9 km
  • La Isla Shopping Mall - 21 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Breakfast - ‬10 min walk
  • ‪Swim-up Bar - ‬9 min walk
  • ‪Restaurant Dos Lunas - ‬7 min walk
  • ‪Wink Lobby Bar - ‬1 min walk
  • ‪Lobby Bar - ‬4 min walk

About this property

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Adults-only property with 10 restaurants and 3 outdoor pools
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive offers 429 air-conditioned accommodations with tablet computers and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Relax Spa by Pevonia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 429 air-conditioned rooms featuring tablet computers and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a steam room, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Spoon, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 11 bars/lounges, or 2 swim-up bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 7684 square feet (714 square meters) of space consisting of a conference center and 9 meeting rooms. Free valet parking is available onsite.
Spoon - Overlooking the ocean and pool, this buffet restaurant serves breakfast only. Guests can enjoy alfresco dining (weather permitting).
Silk City - Overlooking the ocean and pool, this sushi bar specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Fish Nets - This poolside seafood restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Coquette - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Spumante - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered valet parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 2 swim-up bars
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Coquette
  • Fish Nets
  • Silk City
  • Spoon
  • Spumante

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,684 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (89 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a strict dress code in Coquette, Kibbeh, Picante, Silk City, Spoon, Spumante, Fish Nets, Barefoot Grill, Bare Buns, and The Nook Café.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Breathless Cancun Soul Resort SPA
Breathless Cancun Soul Resort Spa Adults Only All Inclusive

Reviews

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive Reviews

8.8

Excellent

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1338 out of 2076 reviews
Rating 8 - Good. 375 out of 2076 reviews
Rating 6 - Okay. 181 out of 2076 reviews
Rating 4 - Poor. 93 out of 2076 reviews
Rating 2 - Terrible. 89 out of 2076 reviews

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing, and it was a peaceful resort with beach access. Highly recommend!
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great amenities but would have liked someone to explain all of them to us, when checking in
Stayed 4 nights in Jul 2025

10/10 Excellent

jermarquis lavance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Aug 2025

10/10 Excellent

Terrell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food, Staff, and Bed comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

TERESA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place 100/100
Stayed 3 nights in Aug 2025

10/10 Excellent

Antwan, Jessup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great time. Will definitely be back. Was the right balance between relaxation and entertainment. Food and staff were fantastic and the resort is beautiful
Stayed 4 nights in Aug 2025

10/10 Excellent

Fadi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Highly recommended.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daisha Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was great. the food option should have been better. the food was 7/10. overall everything was great
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael Dewayne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonder accommodations
Stayed 3 nights in Jun 2025

4/10 Poor

Gerardo

Stayed 4 nights in Jul 2025

8/10 Good

Avery Noelle

Stayed 3 nights in Aug 2025

8/10 Good

Gregory

Stayed 4 nights in Jul 2025

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 3 nights in Aug 2025

8/10 Good

BRANDON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the property is in excellent condition and very clean. The staff were very friendly and helpful. Only 2 things that didn’t meet our expectations. The XL club benefits they sell are not worth the price as you don’t get much additional features. And second, room service could never get the orders right. Other than that, great place.
Stayed 3 nights in Jul 2025

10/10 Excellent

KENDALL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort! Would recommend getting xhale package for the extra amenities!
Stayed 4 nights in Jul 2025

10/10 Excellent

Tevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was a 100/10. Not one complaint. Great service, great amenities, very clean and high tech. Perfect for couples, singles or groups of all ages.
Stayed 4 nights in Jul 2025

10/10 Excellent

Makayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience overall.
Stayed 4 nights in Jul 2025

8/10 Good

Tishia

Stayed 4 nights in Jul 2025

10/10 Excellent

Ernestine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and there was always something to do .the food was great
Stayed 4 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and very well maintained. There were several food options/restaurants to choose from. The daily activities at the pool were fun along with live music. And the nightly entertainment was amazing. Martin was very accommodating with our requests at the check-in desk. And our stay to celebrate our anniversary was made even more special with his kind gesture. Our server Mardoqueo was very friendly and funny. Our stay was made even more pleasant whenever we visited Spoon International to eat. He reminded us of George Lopez. Our other server Lupita was very nice to us as well. If he brings drinks to your table you will easily know who I’m referring to. You could sense he really enjoys his job and making you laugh. All of the dining staff were great. The spa services were most enjoyable and the staff were great. One thing we didn’t like was having to pay additional money while at the pool to sit in a cabana. You pay enough as it is to then have to pay more. Something else we didn’t like was sitting in for a presentation to purchase a timeshare. Those presentations take a considerable amount of time away from your original intent for being there, which is to relax while on vacation. The whole experience made us feel like we were at the New York Stock Exchange. Also, the additional cost for VIP services is really not worth it. The VIP access allows you access to the pool on the roof top (29th floor) and bar/lounge with finger foods. Overall, alcohol was very weak.
Stayed 7 nights in Jul 2025