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Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

4.5 star property

Photo gallery for Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Exterior
11 bars/lounges, 2 swim-up bars, poolside bar
Xhale club Master Suite Ocean Front King | Terrace/patio
1 bedroom, premium bedding, down duvets, free minibar
10 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View map
Blvd. Kukulcan KM. 4.5, Num Ext.: Mz 34, Lt 3-C Seccion C Int SN, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪2 min walk‬
  • Playa Tortugas
    ‪17 min walk‬
  • La Isla Shopping Mall
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View (Allure)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 1 King Bed, Ocean View (Allure)

9.6 out of 10
Exceptional
(52 reviews)
  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Master Suite Ocean Front King

Xhale club Master Suite Ocean Front King

Xhale club Master Suite Ocean Front King

8.0 out of 10
Very good
(3 reviews)
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Lagoon View (Allure)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 1 King Bed, Lagoon View (Allure)

9.0 out of 10
Wonderful
(26 reviews)
  • 47 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Partial Ocean View (Allure)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 1 King Bed, Partial Ocean View (Allure)

9.8 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean Front Double

1 bedroom, premium bedding, down duvets, free minibar

Xcelerate Junior Suite Ocean Front Double

9.8 out of 10
Exceptional
(6 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Lagoon View (Allure - Live Big)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 1 King Bed, Lagoon View (Allure - Live Big)

10.0 out of 10
Exceptional
(2 reviews)
  • 73 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Xcelerate)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 1 King Bed, Ocean View (Xcelerate)

8.8 out of 10
Excellent
(22 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Live Big Ocean Front Double

1 bedroom, premium bedding, down duvets, free minibar

Xcelerate Junior Suite Live Big Ocean Front Double

  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Xcelerate)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 2 Double Beds, Ocean View (Xcelerate)

  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale club Junior Suite Ocean Front King

1 bedroom, premium bedding, down duvets, free minibar

Xhale club Junior Suite Ocean Front King

9.0 out of 10
Wonderful
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Junior Suite Ocean Front Double

1 bedroom, premium bedding, down duvets, free minibar

Xhale club Junior Suite Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale club Junior Suite upper Ocean Front King

1 bedroom, premium bedding, down duvets, free minibar

Xhale club Junior Suite upper Ocean Front King

9.4 out of 10
Exceptional
(20 reviews)
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean Front King

1 bedroom, premium bedding, down duvets, free minibar

Xcelerate Junior Suite Ocean Front King

9.2 out of 10
Wonderful
(25 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale club Junior Suite upper Ocean Front Double

1 bedroom, premium bedding, down duvets, free minibar

Xhale club Junior Suite upper Ocean Front Double

8.0 out of 10
Very good
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Live Big Ocean Front King

1 bedroom, premium bedding, down duvets, free minibar

Xcelerate Junior Suite Live Big Ocean Front King

  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

Junior Suite, 2 Double Beds, Lagoon View (Allure - Live Big)

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View (Allure)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 2 Double Beds, Partial Ocean View (Allure)

  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Lagoon View (Allure)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 2 Double Beds, Lagoon View (Allure)

  • 47 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Allure)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite, 2 Double Beds, Ocean View (Allure)

9.6 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

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About the area

Cancun

With a stay at Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute drive from Puerto Cancun Marina Town Center and 5 minutes from Forum Beach. .This all-inclusive property is 3.3 mi (5.2 km) from Puerto Cancun Golf Course and 4.7 mi (7.6 km) from La Isla Shopping Mall.

What's nearby

  • Langosta Beach - 2 min walk - 0.2 km
  • Playa Tortugas - 17 min walk - 1.5 km
  • Puerto Cancun Marina Town Center - 5 min drive - 4.9 km
  • Forum Beach - 6 min drive - 5.2 km
  • La Isla Shopping Mall - 11 min drive - 8.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Breakfast - ‬10 min walk
  • ‪RIU Caribe Pizzeria - ‬10 min walk
  • ‪Swim-up Bar - ‬9 min walk
  • ‪Krudo Raw Bar - ‬12 min walk
  • ‪Silk City - ‬1 min walk

About this property

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive offers 429 air-conditioned accommodations with tablet computers and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Relax Spa by Pevonia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 429 air-conditioned rooms featuring tablet computers and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a steam room, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Spoon, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 11 bars/lounges, or 2 swim-up bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 7684 square feet (714 square meters) of space consisting of a conference center and 9 meeting rooms. Free valet parking is available onsite.
Spoon - Overlooking the ocean and pool, this buffet restaurant serves breakfast only. Guests can enjoy alfresco dining (weather permitting).
Silk City - Overlooking the ocean and pool, this sushi bar specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Fish Nets - This poolside seafood restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Coquette - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Spumante - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered valet parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 2 swim-up bars
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Coquette
  • Fish Nets
  • Silk City
  • Spoon
  • Spumante

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,684 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (89 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a strict dress code in Coquette, Kibbeh, Picante, Silk City, Spoon, Spumante, Fish Nets, Barefoot Grill, Bare Buns, and The Nook Café.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Breathless Cancun Soul Resort SPA
Breathless Cancun Soul Resort Spa Adults Only All Inclusive

Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1224 out of 1902 reviews
Rating 8 - Good. 345 out of 1902 reviews
Rating 6 - Okay. 166 out of 1902 reviews
Rating 4 - Poor. 83 out of 1902 reviews
Rating 2 - Terrible. 84 out of 1902 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Menahem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Tammy Thiên

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 3 nights in May 2025

2/10 Terrible

Helen Songhopngo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I all but no help destroy my trip from Cancun to Houston
Stayed 3 nights in May 2025

10/10 Excellent

Cynthia

Stayed 4 nights in Feb 2025

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fun hotel, could be a little cleaner for being a newer hotel but all in all it was good time!
Stayed 2 nights in May 2025

10/10 Excellent

The

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Staff, food, room, and entire property. Can’t wait to go back
Stayed 7 nights in May 2025

6/10 Okay

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: The view was nice from the hotel, especially from an Xhale room that had balconies look out to the ocean. Staff was friendly and eager to assist with questions or problems with minor language barriers. It wasn't super crowded during out stay so there were ample shaded umbrella areas at the beach and no waits required for dinner if arriving when they open. There was some wait staff at the beach to try and get you drinks from time to time. Cons: This hotel is extremely loud and will be loud until at least 11 PM every night. This is not a hotel if you are trying to relax. There are no wave sounds due to the man made sand bar at the beach and the combatting music from the rooftop bar, beach bar and random boats docked at the beach. There was a minimum of 3 songs playing at one time while at the beach. If you have a Peanut allergy DON'T GO HERE. All of their menus have cross contamination warnings or may include peanuts even in cuisine that has absolutely no peanuts in them including the Mexican, Italian and Sushi locations. The drinks you get are filled with a lot of sugar and the alcohol used is diluted and nearly see through no matter which liquor you choose. If your room has two rain shower heads, only turn on the one close to the wall as if both are on it will flood the room after just a few minutes. There was no "extras" for paying for the Xhale package. You had a lounge with "premium" drinks and another pool and that is it.
Stayed 4 nights in Apr 2025

10/10 Excellent

solomon airemen and Hosanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the xhale master suite and it was an amazing experience. The dinning options were great and everything was all inclusive with no extra charges. I had access to the rooftop pool which was nice, and also silk city for breakfast (super nice). The staff were always friendly and didn’t harass for tips, they served you so well you will feel guilty not to tip.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 4 nights in May 2025

8/10 Good

Georgia Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Khalil, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

DAWA

Stayed 4 nights in May 2025

6/10 Okay

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Food/Entertainment
Stayed 6 nights in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment was everything you expected
Stayed 6 nights in Apr 2025

10/10 Excellent

MacKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Tevin D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great vacation. 5 STARS!!!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Raidel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay.
Stayed 3 nights in Apr 2025

8/10 Good

waleed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent
Stayed 7 nights in Apr 2025

8/10 Good

Jessica Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and most staff is great. Food and variety of it was good even for my picky friend. We went 4/12-4/19. Property is close to the airport and is located in the Cancun hotel area. Lots of car and foot traffic. What I didn’t like was I was told I had ocean view but it was on the side of the building so I’d consider partial. I did not receive vip benefits of upgraded room either. The free champagne was a coupon. In advance of our stay I contacted the hotel through Expedia and their Facebook. I never received response to my inquiries for birthday decorations or tour options. Our room was on the first floor and heard traffic through out the night so couldn’t enjoy open balcony to hear the ocean. Noise could be heard through closed windows and doors. I was told by another they had same issue and were on the top level of the higher tower.
Stayed 7 nights in Apr 2025

8/10 Good

Lara

Stayed 3 nights in Apr 2025

4/10 Poor

Kulwinder

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is well maintained, however staff does not provide information in correct manner. They are not transparent about services.
Stayed 3 nights in Apr 2025

10/10 Excellent

Estephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly & accommodating. My experience was great, the rooms were clean and comfortable.
Stayed 4 nights in Apr 2025

4/10 Poor

Larisa

Stayed 4 nights in Apr 2025

8/10 Good

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and access to pools and beaches. The food was great but could’ve used more options.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jennifer

Stayed 3 nights in Apr 2025