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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
Point of interest
Terrace/patio
Indoor pool, pool loungers
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Pendigo Way, Birmingham, England, B40 1PU
  • Place, Resorts World Birmingham
    ‪1 min walk‬
  • Place, bp pulse LIVE
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪14 min walk‬

Room options

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom

Signature Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(92 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(34 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

Signature Twin Room, 2 Single Beds

Signature Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Lake view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Lake view
  • 118 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Birmingham

With a stay at Genting Hotel & Spa at Resorts World Birmingham in Birmingham (Marston Green), you'll be steps from Resorts World Birmingham and Santai Spa. .This casino hotel is 0.1 mi (0.1 km) from Pendigo Lake and 0.2 mi (0.4 km) from National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 km
  • Pendigo Lake - 1 min walk - 0.1 km
  • bp pulse LIVE - 2 min walk - 0.2 km
  • The Vox Conference Centre - 2 min walk - 0.2 km
  • National Exhibition Centre - 3 min walk - 0.3 km

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min drive
  • ‪Genting Hotel - ‬1 min walk
  • ‪Wetherspoon - ‬6 min drive
  • ‪Costa Coffee - ‬1 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and hair dryers. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as a health club and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a banquet hall.
Grab a bite to eat at one of the hotel's 18 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 3 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square foot of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Covered self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1003 reviews
Rating 8 - Good. 167 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Travelled with family
Had a really lovely time everything was clean .the staff were very friendly. Food in the casino was very good value, All in all we had a great time We will be back in February!!
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, a good stay at Genting. Very slight issue with wrong room type but this was rectified very quickly and efficiently which is all I ever ask for! Room was clean and comfy, breakfast very enjoyable with lots of selection
Stayed 1 night in Dec 2025

10/10 Excellent

DEBBIE

Stayed 1 night in Dec 2025

10/10 Excellent

C

Liked: Cleanliness, amenities, property conditions & facilities
The service was very good
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean accessible room. Only issue was the distance from reception - this is a big place. Ok for me in a wheelchair but problematic for my partner who struggles to walk with a stick. Useful to have the underground parking on site. Loved loved loved the location which is amongst the shops. Highly recommend Miller and Carter
Stayed 1 night in Nov 2025

10/10 Excellent

Marcus

Stayed 1 night in Dec 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities
Lovely big clean rooms. Bed was very comfortable had a fantastic nights sleep. Highly recommended. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Can’t fault it. Location location location!! Breakfast was amazing. Bed comfortable Room Size really good Shower very good
Stayed 1 night in Dec 2025

8/10 Good

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were particularly friendly and helpful. I’d have given everything five stars except for the heat!!. I even commented about the excessive heat to the lady at reception and she said we make sure everything’s really warm at this time of year! I responded that I felt like a boiled turkey! And I had a great difficulty sleeping, which is why comfort lost one of its five stars There is no way of opening any windows, so one is totally at the mercy of the air-conditioning system, which is substandard
Stayed 1 night in Dec 2025

8/10 Good

PHILLIP

Stayed 1 night in Dec 2025

10/10 Excellent

Angella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a lovely spa and decent rooms. The breakfast wasn’t great, there were nice pastries but the cooked breakfast tasted like it all came out of a can. I would love to stay here again but I would skip breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Sandra

Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was problem with first room but was upgraded and felt with quickly
Stayed 1 night in Dec 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities
Room was great - very comfortable bed lovely shower and toiletries. Breakfast excellent choice
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Pleasant polite staff, easy check in process, big clean room
Stayed 1 night in Dec 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely stay but I'm still waiting for a refundable deposit, which isn't great . They can take it from your account instantly, but its been a week now, and I am still waiting . This is not good.
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Rudo

Liked: Cleanliness, staff & service, amenities
The suite was clean and comfortable loved it
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

angelina

Liked: Cleanliness, amenities, property conditions & facilities
Huge room and very comfortable
Stayed 1 night in Dec 2025