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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Deluxe Suite
Front of property - evening/night
5 bars/lounges
Indoor pool, pool loungers
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool

Explore the area

Map
Pendigo Way, Birmingham, England, B40 1PU
  • Resorts World Birmingham
    ‪1 min walk‬
  • National Exhibition Centre
    ‪5 min walk‬
  • National Motorcycle Museum
    ‪2 min drive‬
  • Birmingham (BHX)
    ‪5 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 35.3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | Bathroom

Signature Double Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Lake view
  • 52.11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

Signature Twin Room, 2 Single Beds

Signature Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Lake view
  • 117.56 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Crowne Plaza Birmingham NEC by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1002)
The price is AU$278
for 1 room
includes taxes & fees
25 May - 26 May
Crowne Plaza Birmingham NEC by IHG

About the area

Birmingham

With a stay at Genting Hotel & Spa at Resorts World Birmingham in Birmingham (Marston Green), you'll be steps from Resorts World Birmingham and 4 minutes by foot from Santai Spa. .This casino hotel is 0.1 mi (0.1 km) from Pendigo Lake and 0.2 mi (0.4 km) from National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 km
  • Resorts World Arena - 2 min walk - 0.2 km
  • The Vox Conference Centre - 4 min walk - 0.4 km
  • National Exhibition Centre - 5 min walk - 0.5 km
  • National Motorcycle Museum - 2 min drive - 1.3 km

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬10 min walk
  • ‪Food & Bar Hall 3 NEC - ‬12 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Gild Lobby Bar & Lounge - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Eco-certified Birmingham hotel connected to the convention center, steps from Resorts World Birmingham
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as a health club and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a banquet hall.
Grab a bite to eat at one of the hotel's 18 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 3 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants on site.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (GBP 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square foot of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1008 reviews
Rating 8 - Good. 173 out of 1008 reviews
Rating 6 - Okay. 49 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 33 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night business stay

Stayed one night on business. Room very nice and clean. Good shower but the screen is too small , so the bathroom floor gets flooded. Nice staff very pleasant to deal with. Rooftop bar is very nice. Would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

nicholas

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

aby

Stayed 1 night in Jan 2025

10/10 Excellent

Semara

Stayed 1 night in Jan 2025

8/10 Good

Ocean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff were AMAZING a great place to take partner, loved ones for a celebration
Stayed 2 nights in Jan 2025

6/10 Okay

Sarah

Business traveller
Liked: Staff & service, amenities
Check in took ages. Even when we got seen it took so long! The hotel is looking a little tired, I know they have signs up saying they are doing improvements. The room was comfortable , just a few tired areas in room and in the restaurant areas. The staff in the restaurant are very good and so helpful and polite. Easy access to lots of dining options and walkable to the exhibition centre.
Stayed 2 nights in Jan 2025

8/10 Good

Lisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room is spacious. And nice bathrooms. Some good dining options and nice for a night away. The hotel spa was a bit of a letdown as it was not really big enough to accommodate hotel guests and spa days. The hotel booking included spa access but you have to pay for robes and slippers which usually are complimentary items. These are charged at £15 per person which is not noted in hotel booking.
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Business traveller
Liked: Staff & service, room comfort

Ok but ready for a refurb

Starting to get tired. In need of refurb. Pool area needs a major overhaul. Lots of things not working - jacuzzi, rainfall shower etc
Stayed 1 night in Jan 2025

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Sharon, Huddersfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the easiest place to find and the roads around the are are extremely busy when there is something on at the NEC
Stayed 1 night in Jan 2025

6/10 Okay

Mike

Liked: Staff & service
Disliked: Property conditions & facilities
Room was too hot , wouldn’t cool down NO WINDOW !?!?
Stayed 1 night in Jan 2025

10/10 Excellent

Liana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, comfortable and clean room
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Lovely room. Staff very helpful & courteous. Very convenient for NEC. Handy parking for hotel
Stayed 1 night in Jan 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Nothing was too much trouble.
Stayed 1 night in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good hotel, nice spa and sky restaurant. Whole hotel very warm and had quite a bit of noise throughout the night which may have been a nightclub
Stayed 1 night in Jan 2025

2/10 Terrible

Jasbir

Stayed 1 night in Jan 2025

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Break

Amazing staff, wonderful stay
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Had a really pleasant stay, room was nice , comfortable and clean. Enjoyed the restaurants and bars , lots to do Highly recommended,
Stayed 1 night in Dec 2024

10/10 Excellent

Eshaan

Stayed 1 night in Dec 2024

10/10 Excellent

james

Stayed 1 night in Dec 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

caffion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024