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Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3.0 star property

Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Restaurant
Meeting facility
1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains
Exterior
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Laundry
  • Pool

Explore the area

View map
40650 Village Drive, Big Bear Lake, CA, 92315
  • Place, The Village
    ‪1 min walk‬
  • Place, Alpine Slide at Magic Mountain
    ‪12 min walk‬
  • Place, Snow Summit
    ‪5 min drive‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Patio, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Patio, Courtyard View

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Backside View)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed (Backside View)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Balcony, Courtyard View

7.8 out of 10
Good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Balcony, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Jetted Tub (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

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Reviews

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 414 out of 1003 reviews
Rating 8 - Good. 212 out of 1003 reviews
Rating 6 - Okay. 171 out of 1003 reviews
Rating 4 - Poor. 101 out of 1003 reviews
Rating 2 - Terrible. 105 out of 1003 reviews

Reviews

6/10 Okay

Martin

AIR CONDITIONING NOT WORKING That was a horrible and terrible experiencing, especially in a very hot day and sleeping at at night with a 84 degrees. Never come back to this property.
Stayed 1 night in Aug 2025

2/10 Terrible

Thomas

Business traveller
Disliked: Amenities, property conditions & facilities
No air conditioning. Shower did not work. 88 degrees all night long. Staff unfriendly. Said no authority. Could not even provide a receipt. I will never rely on your service again. Nor holiday inn stays in the future. I’m really pissed off. And so is my wife.
Stayed 1 night in Aug 2025

2/10 Terrible

charleen

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very poor experience

Stayed 2 nights in Aug 2025

4/10 Poor

Shaughn

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Thomas

Disliked: Amenities, property conditions & facilities
The first night the AC was out not working. They moved us to another room. The last night the power in the hotel went out. Not a pleasant stay. Would not stay there again
Stayed 3 nights in Aug 2025

4/10 Poor

eugenio

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a very well located property, unfortunately, the AC was not working for the hole hotel, this was very uncomfortable, and to make it worse there was no hot water in the shower. Will not be booking here again.
Stayed 1 night in Aug 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was okay. We booked this hotel for one night as part of a cross country trip, and upon arrival we were told that there was no air conditioning in the rooms. There was a big disclaimer letting you know before you check in, however, we had booked it months prior and had just driven 4 hours in a storm to get there, so what were we going to do at that point. I was hoping for some sort of credit, but nothing was offered and the woman at the front desk wasn’t very friendly or apologetic. We made do but we had to borrow a fan and sleep with the door to the balcony open, which wasn’t ideal. Most Holiday Inns have free breakfast, but there was just coffee, which was kind of disappointing. On the plus side, it was clean and convenient to town and there is plenty of parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

charla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun stay

Stayed 3 nights in Jul 2025

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No airconditioning, the jacuzzi was cold everyday we tried to use it. They refused to provide an itemized billing invoice to me when I checked out. They said Expedial would provide. They have a pending charge of approximately $75.00 more than my reservation quote with Expedia. If the final charge is more I will be calling Expedia for a refund. Very disappointed this time at this Holiday Inn Resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hiking, shopping and food options nearby.
Stayed 1 night in May 2025

2/10 Terrible

sarah

Stayed 2 nights in Jul 2025

8/10 Good

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

The hotel is very clean and well kept. The employees were delightful and truly helpful. We love it is located right downtown next to all the shops and restaurants.
Stayed 2 nights in Jul 2025

6/10 Okay

Omid

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Melissa, Placentia

Disliked: Staff & service, property conditions & facilities
Had a horrible experience this past weekend, which was my birthday weekend. I had booked four rooms for my family. Air conditioning was not working all weekend. Deborah the front desk lady was nothing but rude to not just me and my husband, but but to another family asking about fans Never indicated if we would get compensated and she was rude and demeaning
Stayed 2 nights in Jul 2025

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Great location, but that’s it

Great location, but amenities are not very good. AC did not work and restaurant. Food is mediocre at best.
Stayed 1 night in Jul 2025

6/10 Okay

Brooke

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Jul 2025

2/10 Terrible

Margo

Business traveller
Disliked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No A/C.

Stayed 4 nights in Jul 2025

2/10 Terrible

Linda

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room had no air and srayed at 80 degrees. The pool was cold and dirty the jacuzzi was ice cold . We had to have the t.v. ,refrigerator serviced. The shower took 15 minutes to drain. However under the circumstances the staff was very helpful and pleasant. .
Stayed 2 nights in Jul 2025

8/10 Good

Lizbeth

Stayed 3 nights in Jul 2025

6/10 Okay

Henry Hosung

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning was not working entire trip
Stayed 3 nights in Jul 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clearly a great property that is going downhill. My room had a broken shower. My friends room had a door that dragged on the flooring and made noise. It seemed like many of the rooms were out of commission due lack of investment to keep them in good condition.
Stayed 1 night in Jun 2025