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Tokyu Stay Shinjuku

3.0 star property

Photo gallery for Tokyu Stay Shinjuku

Property entrance
Reception hall
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪1 min walk‬
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

Similar properties

Exterior
Tokyu Stay Shinjuku Eastside
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.6 out of 5, Wonderful, 599 reviews
The price is AU$228
4 Jan - 5 Jan 2026
Tokyu Stay Shinjuku Eastside

About the area

Tokyo

Located in Tokyo (Shinjuku), Tokyu Stay Shinjuku is a 3-minute walk from Shinjuku Isetan and 8 minutes by foot from Omoide Yokocho. .This hotel is 1.4 mi (2.2 km) from Meiji Jingu Shrine and 2.6 mi (4.1 km) from Tokyo Midtown.

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.2 km
  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 6 min walk - 0.6 km
  • Samurai Museum - 6 min walk - 0.6 km
  • Omoide Yokocho - 7 min walk - 0.7 km

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Haneda Airport (HND) - 51 min drive

Restaurants

  • ‪371 bar - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk
  • ‪エピタフカレー - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Hotel with a restaurant, 3-minute walk to Shinjuku Isetan
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 179 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a reception hall, and a vending machine.
At Tokyu Stay Shinjuku, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 648 out of 1009 reviews
Rating 8 - Good. 282 out of 1009 reviews
Rating 6 - Okay. 59 out of 1009 reviews
Rating 4 - Poor. 15 out of 1009 reviews
Rating 2 - Terrible. 5 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mercy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and washing machine in room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond in his accommodating. I had a minor mix-up with an extension of my stay and they helped tremendously at around midnight.
Stayed 2 nights in Sep 2025

8/10 Good

Syed Murtaza

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good affordable place to stay in Shinjuku
Stayed 7 nights in Sep 2025

10/10 Excellent

marlo, brooklyn

Stayed 3 nights in Sep 2025

10/10 Excellent

ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful , if I come back I will definitely be staying here again !!!!
Close distance to hotel maybe 10-15 min walk shinjuku Gyoen national garden , like 3$ to get in
At the bar/restaurant right out side the hotel, they have great food
By Tokyo metropolitan government office
Movie theater like 5-10 mins away
Stayed 7 nights in Sep 2025

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay in Shinjuku, short walk to main Shinjuku station with direct airport bus and train. Clean, comfortable and tidy, its Tokyo expect small room but 2 people could fit comfortably. Food options surrounding, short walk to heart of entertainment area of Shinjuku. Would stay again, good value hotel.
Stayed 1 night in Aug 2025

8/10 Good

Florencia

Travelled with partner
Liked: Staff & service
Rooms could use a little more care
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Jackie

Stayed 3 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan get-a-way

2nd time here. I would consider getting a bigger room. It was kinda cramped after all of our Japan shopping. Location you can’t beat and it’s been very HOT & HUMID. The washer came in handy!!!
Stayed 10 nights in Aug 2025

4/10 Poor

Matilda

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Esha

Liked: Amenities, property conditions & facilities
Great staff! Wonderful room with the value, truely made our stay very comfortable.
Stayed 3 nights in Aug 2025

8/10 Good

Tatsuro

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It’s tucked behind some dining and bar options. Little dark area, but had everything you need with good access to transportation.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Stayed 4 nights in Aug 2025

10/10 Excellent

Nancy Linn

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Good: excellent location, staff helpful, fast wifi, excellent breakfast Bad: check in experience - room was ready at 2.15 pm, but we (after long overnight flight) were not allowed into it till formal check in time of 3pm without an additional payment. Restaurant serves a good breakfast but is a riop off in the evening,
Stayed 6 nights in Jul 2025

10/10 Excellent

ELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent location Restaurant Shopping area. Next to the biggest trains station.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gia Huy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Stay in Shinjuku

The hotel was very conveniently located near the M line. Hotel had a lot of amenities. The room was small but that is natural for Tokyo. Located in Shinjuku so had a lot of food and shops.
Stayed 4 nights in Aug 2025

10/10 Excellent

Janie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and out and gorgeous views from the top floor. Really enjoyed our stay here! In-room laundry was our decision point, was super helpful for us but the standard load time is 4 hours FYI. Spacious room and bathroom, free coffee but expensive breakfast which we skipped. Plenty of convenience stores nearby. Area seemed great for restaurants as well, although we had dinner plans in another neighborhood. Very convenient to Shinjuku station and easy to get around to all of Tokyo from there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a party of two and mailed our luggage from a previous hotel in Osaka. During our week stay, the sheer convenience of the hotel’s location (in proximity to the subway, food, and convenience stores) made the time there worth it. The room itself was a tight fit, but nothing too claustrophobic considering the amenities within the room. Additionally, there was a laundry unit with detergent (washes and dries in the same tub) and microwave in the room which was convenient. The bed itself was slightly firm, and the blankets were soft and clean.
Stayed 6 nights in Aug 2025

10/10 Excellent

marco

Stayed 3 nights in Aug 2025