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Tokyu Stay Shinjuku

3.0 star property

Photo gallery for Tokyu Stay Shinjuku

Property entrance
Reception hall
Lobby
Restaurant
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Isetan
    ‪3 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room(Single Use), Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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Lobby

Hotel Gracery Shinjuku

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  • Air conditioning
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4.5 out of 5, Wonderful, 3,750 reviews
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About the area

Tokyo

Located in Tokyo (Shinjuku), Tokyu Stay Shinjuku is a 3-minute walk from Shinjuku Isetan and 8 minutes by foot from Omoide Yokocho. .This hotel is 1.4 mi (2.2 km) from Meiji Jingu Shrine and 2.6 mi (4.1 km) from Tokyo Midtown.

What's nearby

  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 6 min walk - 0.6 km
  • Meiji Jingu Shrine - 4 min drive - 2.4 km
  • Tokyo Imperial Palace - 4 min drive - 4.3 km
  • Tokyo Tower - 7 min drive - 6.1 km

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Haneda Airport (HND) - 51 min drive

Restaurants

  • ‪371 BAR - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪スパゲティー軒下 - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Hotel with a restaurant, a quick walk to Shinjuku Isetan
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 179 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a reception hall, and a vending machine.
At Tokyu Stay Shinjuku, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 1005 reviews
Rating 8 - Good. 285 out of 1005 reviews
Rating 6 - Okay. 57 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 6 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

constantine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, central location
Stayed 6 nights in May 2025

8/10 Good

sushil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

James Jayce H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Pamela Faye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shinjuku-sanchome station. Has a lot of food placed around it. Staff are friendly and helpful. Will stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

MIchael

Liked: Property conditions & facilities
The area the hotel is located is very nice to be at.
Stayed 6 nights in May 2025

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
The room was too small and the walls no clean. The staff was very helpful and nice. We paid for breakfast and it’s served in a restaurant next to the hotel, with good variety of food and drinks but our surprise was to see a rat walking on the floor like it was its home.
Stayed 2 nights in May 2025

10/10 Excellent

Anabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay overall!

Great stay overall. The hotel is right around the corner of a subway station, it's located within a vibrant area filled with a lot of restaurants, shopping, coffee shops, konbini, etc. Everything is very close. Even having a lot of restaurants close by, the hotel is very quiet. You can have a restful sleep. The beds were comfy and the room was very clean. We loved having the convenience of the washing machine inside of our room. It helped us not to pack a lot of clothes. The staff was super friendly and accomodating. We had the breakfast included, it is served right next to the hotel, it was a mix of western options and japanese options which was great, we had great meals in the morning. Overall, we loved our stay, would definitely stay here again. Thank you!
Stayed 6 nights in Apr 2025

10/10 Excellent

Trudy

Stayed 4 nights in Apr 2025

10/10 Excellent

Evelyn Castillo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s Great to Have. Microwave and washing machine in. The room and walkable to convenience stores. And. Train stations. Will definitely recommend to. Friends and. Family
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in a perfect location!

Perfect location, exceptionally friendly staff, and everything was spotless. Highly recommend this place for a comfortable and convenient stay!
Stayed 3 nights in May 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location! Just around the corner from an entrance to the Shinjuku Sanchome station. We walked from our hotel to everything we wanted to see in Shinjuku as well as down to the Meiji Shrine. Loved that in this particular area there were smaller restaurants and we found some of the best food right next to the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay in Shinjuku is an excellent place to stay. It has everything close by and having a laundry in the room was so convenient. We would recommend staying staying at this hotel.
Stayed 4 nights in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Amir

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suggestion

Would have loved at least one english television channel, maybe CNN International. Keeping upnwith world news important to us
Stayed 4 nights in Apr 2025

2/10 Terrible

TAEHOON, NEW YORK

Disliked: Cleanliness, staff & service, property conditions & facilities
Too small for two
Stayed 1 night in Apr 2025

10/10 Excellent

David Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for shinjuku.
Stayed 4 nights in Apr 2025

6/10 Okay

Laura

Stayed 3 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
really good value
Stayed 2 nights in Apr 2025

10/10 Excellent

Neeraja

Stayed 2 nights in Apr 2025

6/10 Okay

Karan

Travelled with partner
The hotel’s location is excellent — just a minute’s walk to Shinjuku Sanchome Station, with plenty of restaurants all around. Everything you need is within walking distance: Shinjuku main station, the express airport bus stop, and even a Family Mart just a few meters away. The room had a good-sized window and even a washer-dryer, which was super convenient. Breakfast featured great Japanese dishes, although there were no alternative milk options like soy — but Starbucks was just a minute away, so it wasn’t a big issue. Now for the downsides: After a long flight, we arrived early and asked to check in at 2 PM instead of 3 PM. The room was ready, but they still charged about $20 for the extra hour. Understandable, but a little disappointing considering the room was available. The biggest issue, however, was the bed — the mattress felt very cheap and springy, and we couldn’t sleep well at all. Also, the room walls had visible marks, likely from luggage. And just a heads-up: like many hotels in Japan, there were no night pajamas or complimentary skincare products provided. Overall, it was okay for one night, but I wouldn’t stay longer because of the bed.
Stayed 1 night in Apr 2025

8/10 Good

Hannah

Stayed 2 nights in Apr 2025

8/10 Good

ALEXEY

Liked: Cleanliness, property conditions & facilities
Location is perfect. Everything else is everage
Stayed 4 nights in Apr 2025

8/10 Good

Yonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Right next to the subway. Many drinking spots and many restaurants around.
Stayed 9 nights in Apr 2025