Book Red Lion Theater District accommodation from AU$220

From the outside, this hotel presents itself as a 4-star property, but the reality of the rooms is extremely disappointing. The rooms appear superficially renovated, but the quality is very low. Noise insulation is practically nonexistent — you can hear everything from neighboring rooms, other floors, and the hallway, even when staying far from the elevators. The “continental breakfast” advertised on the website is also misleading. In reality, it consists of either one egg sandwich OR one pastry. Fruit, yogurt, and most additional items cost extra, and even coffee consumption feels monitored. While there is basic American coffee available, every small extra is charged separately, which is absolutely not the impression given online. What made the experience worse was the staff’s dismissive attitude when concerns were raised. When I simply asked for a tray to carry my coffee to the table, the response I received was: “Darling, welcome, this is New York.” For the price charged, the experience does not match the description, the expectations, or the level of service this hotel claims to offer.

This classic New York Hotel hit all the right buttons, fabulous location, gorgeous architectural details in the lobby, piping in Ol' Blue Eyes, the best, most helpful, courteous staff. We received complimentary snacks, waters, breakfast mid-stay room freshen, huge bank of elevators and modern rooms. And to top it off, only steps from Time Square!

The place is a no frills hotel BUT very clean, perfectly located, room is large enough and the staff couldn't be more helpful. I would recommend highly, If you are looking for a nice clean hotel this is it. No frills but very good value!

Standard room was smaller than small, grout in the bathroom was brown closet door was damage, I went and move to a better room and they charged me $57 more and it was just a step u from where I was. Not happy and will not stay at this hotel again.

El hotel esta ubicado en un lugar perfecto. Sin embargo cobran por todo, por guardarte las maletas, por el internet. Por todo.

Clean room, great staff, perfect location!