We stayed at the Paramount last year and it was one of the worst hotel experiences ever...from a bad / horrible front desk staff to a room where the airconditioner didn't work, or the TV, etc. etc. etc. It was bad enough to make my unflappable girlfriend CRY. Hence I knew when I booked the room this time why the hotel room rate was essentially one of the absolute lowest in New York City for this area but I booked the room anyway (to my initial dismay) as my stay was held over a few more days and I didn't want to spend too much and rooms in New York at this time of year are very expensive. However, I will say that this time I was pleasantly surprised. Hallelujah! The Angels sing! The front desk staff were very nice, as were the bellman, they put me in a slightly larger room (as the rooms are very very small!), and so to my happy surprise this was a much much better visit, the air conditioner worked and they didn't need to move our room and then fib to us as they did last time about having maintenance come to fix things they didn't. And the best thing about the Paramount is LOCATION LOCATION LOCATION, and this is a prime location, just down a block from Time Square and directly opposite the theatre playing Hamilton and also Smash. So...as I said I was pleasantly surprised this visit, and the slightly larger room, albeit still very small, was much better. So....wanted to share this.