All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Rating 10 - Excellent. 634 out of 1000 reviews
10 - Excellent
634
Rating 8 - Good. 282 out of 1000 reviews
8 - Good
282
Rating 6 - Okay. 57 out of 1000 reviews
6 - Okay
57
Rating 4 - Poor. 15 out of 1000 reviews
4 - Poor
15
Rating 2 - Terrible. 12 out of 1000 reviews
2 - Terrible
12
Reviews
10/10 Excellent
Mark
Travelled with family, Travelled with family and small children
Excellent location! Convenient and walkable to many tourist activities, including Alcatraz. We opted not to park at the hotel due to high cost of daily parking rate.
Mark
Stayed 3 nights in Aug 2025
10/10 Excellent
Ann-marie
14 Aug 2025
Ann-marie
Stayed 2 nights in Aug 2025
6/10 Okay
Sharon
12 Aug 2025
Disliked: Property conditions & facilities
Older property conveniently close to the SF Wharf area. No extras; few amenities. Small dining area.
Everything was great up to parking the car in the garage. Coming down the stairs and dealing with the homeless and them urinating in the door and staircase.
Bryan E
Stayed 2 nights in Aug 2025
8/10 Good
Ting
Travelled with family and small children
5 Aug 2025
Liked: Cleanliness, staff & service
Very convenient for touring around SF. it can sometimes get loud at night but that's mainly due to its location with many attractions nearby but also with the parking structure next to it. As safe as any where else around Fisherman's Wharf.
Ting
Stayed 2 nights in Jul 2025
6/10 Okay
Marlin
5 Aug 2025
Liked: Amenities
The room was very small...looking to walls..staff werent very helpful. Easy check in. My room was ready at 1pm instead of 4pm which was nice.
The location is perfect. Everything is walking distance. The rooms were very clean and the staff were friendly and accommodating! Will definitely book a stay here again.
Lovely clean room with two huge double beds, this was ideal for a family of three. Really close to Fisherman’s wharf and pier 39 with lots of restaurants close by.
Overall we really enjoyed our stay and the location of the hotel. We were able to easily walk to sights along the wharf. The hotel was clean and staff was friendly. Our room was also very quiet. Just so people are aware the valet parking does not include fees/taxes in the price so the 65.00 quoted is actually 74.10 to have your vehicle valet parked.
Well located. Professional and kind staff at the exception of a female person at Starbucks coffee on second floor.
Pity that there is no facility in the hotel to have a last drink at the bar with friends.
Spacious room.