Book Empire Hotel Group Manhattan accommodation from AU$225

Very fun and happening hotel.

City view was breath-taking. Loved the shower.

So far so good

Exceeded my expectations

This is a busy, well located hotel near to Lincoln Center and Columbus Circle. But the hotel took 40 minutes to check in, the room was grubby and the blinds had fallen down on one of the windows which couldn’t be fixed until the next day and then it only went up halfway. On two nights I went to the bathroom to find a couple of cockroaches in the sink. There is no bar or restaurant but fortunately there are plenty nearby. Also the tv didn’t work. Not great and I stay in NYC regularly. I won’t be returning.

The room were very clean, and the free breakfast was great. The room was small and felt crowded without enough space to put your luggage. I didn't like the elevator situation when it was crowded. You had to provide your floor number, and it automatically assigned you to an elevator. Upon our arrival, there was a long wait and then we went past our floor and then stopped at several other floors on the way back down without anyone getting on or off. It seems inefficient but it worked better when there were less people.