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The property was convenient to everywhere in Times Square. Perfect Location. Room was nice and relaxing. The windows would not slide shut so we had to use the long towels for the bathroom for the windows to stay warm throughout the night. Besides that, we had an excellent time.

This was an horrendous mistake booking at this hotel. The rooms were dirty, furniture stained, toliet on the floor. Hidden fees destination fees 203.00 manager and staff rude

They called me to pay for one night before i go and they say the rest when i arrived but yhey charged me twice and when i called they said it was computer glitch and will give you the money back on 5 business days and i never got my money back and i had to deposit it. Check how they charge you after your stay.

Great stay! Staff were nice. Found some hair in shower and on a pillow case but once I called down to the front desk they came to clean area again. Overall the hotel is nice.

Room was clean and turn down service was prompt and through. We didn’t have control over the air conditioner and our door didn’t close properly, which made it feel unsafe.

A/C unit was not working properly. Technician had to be sent twice (suspecting they were not really sent the first time). Queen bed was a lot closer to a full.