Pet friendly accommodation in Upper West Side

Very tight rooms, even smaller bathroom. The shower didn’t drain well and I had to cut my shower short because it was starting to spill out onto the floor. Location was nice for visiting Lincoln Center and it was fairly quiet. Staff was friendly, but the hotel could use a little work.

The room was immaculate. The amenities were great and the bar was run very well. Edward on the door was so accommodating and professional. The reception staff need to be kinder and more helpful. They cause a lot of fuss one day due to a slight payment bissue. We had paid most of our bill but were having bank issues, the funds werent an issue its just my husband wasnt with me that day as he stayed out shipping with my daughter and i needed tonise his card. They werent allowing me back into my room and decativated my card. I was quite shocked by this approach to be honest and ive never expereinced such a lack of customer care at a hotel before. Otherwise our stay was lovely but there was no need for that treatment.

Nice hotel and very close to everything.

This is a wonderful hotel. Great staff. I will go back.

There was a surprise $10 required amenities fee

Daily maid service, very clean rom and friendly staff. Outstanding location right next to theater. Lots of great restaurants, wide open streets, quiet