Hell's Kitchen golf resorts

Super friendly staff , good rooms - just a great base for our trip again p

The description of amenities is wrong. They had advertised social hour on their website which we found out upon arrival they had discontinued 6 years ago. The morning coffee is of poor quality and limited and has no value. The elevators do not work. You have to wait a long time to go up and down. A lot of time wasted waiting. The building is old. The outdated wall AC unit makes a lot of noise and did not work properly. It is definitely very inaccurate description on your website.

Check in was not a great experience. The room is good. There was a light fully strobing when I got to the room. I went back down to the front desk at 4pm (because no one answered the phone) to ask them to have it fixed and they didn't come to fix it until after 10pm. Overall, the hotel is fine. Just started off my stay poorly.

I’m traveling on recreation. And I’m traveling alone. This is a wonderful place for a single traveler, but I think couples seem to enjoy it too. This location is fantastic. It’s right in the heart of Times Square. Numerous restaurants within just a few walking steps. There’s even a really full Service grocery store right around the corner. You can walk to the Port Authority terminal one and a half block away. My room was quiet, there’s a nice lobby and a reasonable coffee shop on the lobby level. There’s also a very lovely quiet space just off of the coffee shop.

Stayed at the New Yorker Hotel and it was honestly not worth the price. The hallways are outdated and the “city view” room we were given was basically a corner wall with barely any view of MSG. You’re mainly paying for the location in the heart of NYC. What really ruined the experience was how we were treated regarding their smoking policy. I asked a worker if there was any balcony or smoking area available and was told no, to just smoke outside. Cool, no problem. The next morning at 9AM security knocked on our door claiming they smelled marijuana. We told them they had the wrong room. The security guard even explained that if someone was actually smoking in a room, their desk would get notified by the smoke detector system. He made it sound like they were generally searching for who was smoking — not that our room specifically triggered anything. Then the very next day we received a letter saying we were being charged a smoking fee anyway. I even tested the so-called “smoke detector” afterward and it clearly was not functioning, which makes the whole situation feel questionable and discriminatory. Overall, definitely not worth what they charge. Location is the only real positive.

Very nice and professional