Courtyard New York Manhattan/Times Square West

3.0 star property

Photo gallery for Courtyard New York Manhattan/Times Square West

Restaurant
Lobby
Exterior
Courtyard
Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
307 W 37th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(105 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(255 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

A stay at Courtyard New York Manhattan/Times Square West places you in the heart of New York, within a 10-minute walk of Madison Square Garden and Times Square. .This hotel is 0.4 mi (0.7 km) from Broadway and 0.5 mi (0.9 km) from Jacob K. Javits Convention Center.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 14 min walk - 1.2 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪2 Bros Pizza - ‬2 min walk
  • ‪White Castle - ‬1 min walk
  • ‪Wok to Walk - ‬2 min walk
  • ‪Culture Espresso - ‬2 min walk
  • ‪KPOT Korean BBQ & Hot Pot - ‬2 min walk

About this property

Courtyard New York Manhattan/Times Square West

Hotel with a restaurant, a short walk to Madison Square Garden
Courtyard New York Manhattan/Times Square West offers 224 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 224 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of Courtyard New York Manhattan/Times Square West, or stop in at the snack bar/deli.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in New York? This hotel has 657 square feet (61 square meters) of space consisting of conference space and a meeting room.
Courtyard New York Manhattan/Times Square West has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 75 per day)

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 657 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 27 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 75 per day (299 ft away)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Manhattan Times Square
Courtyard Manhattan Times Square Hotel
Courtyard Manhattan Times Square Hotel New York West
Courtyard New York Manhattan Times Square West
Courtyard New York Manhattan/Times Square West Hotel
Courtyard Manhattan/Times Square West Hotel
Courtyard Manhattan/Times Square West
Courtyard ManhattanTimes Squa
Courtyard New York Manhattan/Times Square West Hotel
Courtyard New York Manhattan/Times Square West New York
Courtyard New York Manhattan/Times Square West Hotel New York

Reviews

Courtyard New York Manhattan/Times Square West Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1223 out of 1785 reviews
Rating 8 - Good. 410 out of 1785 reviews
Rating 6 - Okay. 102 out of 1785 reviews
Rating 4 - Poor. 22 out of 1785 reviews
Rating 2 - Terrible. 28 out of 1785 reviews

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Angel was great while handing out check in.
Stayed 1 night in Jun 2025

10/10 Excellent

Milton

Liked: Cleanliness, amenities, property conditions & facilities
although it is an extremely late check in time, the front desk hosts were very friendly and accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

Jalen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and hygienic. Great customer service!
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

allan

Travelled with family and small children
Liked: Cleanliness
Very good service
Stayed 1 night in Jun 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Better staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was well situated to reach attractions, transport and dining facilities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tynehl

Liked: Cleanliness, staff & service, property conditions & facilities
10-12 minute walk to Penn Station, there were a lot of food options close by. The hotel was very clean and the staff was professional and friendly.
Stayed 1 night in May 2025

6/10 Okay

Gretchen

Stayed 4 nights in Jun 2025

2/10 Terrible

Jacinta

Travelled with partner
There was a health issue with the water in the hotel as it was so white and cloudy, it wasn’t safe to drink. When we shared this with the hotel staff, they said they are aware of the health issue, but that they couldn’t give us any clean water to drink or clean our teeth, and instead we should wait for the free ice they supply to melt. This is very poor service, so be aware and bring your own water. The location is good in that it’s close to Times Square but still far enough away to not have as much noise. The rooms are quite small compared to others across the country but it seems most hotel rooms are small in New York.
Stayed 5 nights in Jun 2025

8/10 Good

Ian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jun 2025

10/10 Excellent

zhishan

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Dana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location in midtown. Very clean
Stayed 6 nights in Jun 2025

10/10 Excellent

Wenna

Stayed 4 nights in May 2025

2/10 Terrible

Balaji, Evergreen

Stayed 1 night in Jun 2025

10/10 Excellent

Johnny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, staff was very friendly, close to Times Square
Stayed 7 nights in Jun 2025

10/10 Excellent

Leilani

Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect. Staff friendly and helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Shuhei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
noise from street, room was very small.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff. Very clean and maintained hotel. Only issue involved the street the hotel is on being dirty.
Stayed 4 nights in Jun 2025

8/10 Good

Korice

Business traveller
Liked: Cleanliness
Loved the location, affordability and hospitality extended by Jeffrey and Hector at the front desk and also the short guy (didnt get his name) who treated with storing bags for guests who arrive before check in and opt to go out in the city. Room, linen and bathroom were clean and comfortable and I appreciated the in-house gym and bistro which provided Starbucks during breakfast.
Stayed 6 nights in May 2025

10/10 Excellent

Sharon

Stayed 2 nights in Jun 2025

8/10 Good

Crystal

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel and staff were great. The only reason that I gave the rating I did was bc they do not offer valet or contract (discount) with the parking garage a few buildings down.
Stayed 3 nights in Jun 2025