Quintana Roo Hotels with Parking

Great

1. Stuff was ok friendly if you tip them ahead of time - on your fists day. 2. Rooms were old- smelled like mold, bathrooms were outdated. 3. Outdoor poll super busy with drunk people and old sun beds- cups for drinks are from1950ts - sticked like plastic. 4. Same food at the buffey every day 5. no possibility to make it to the restaurants except 5;15pm plus anyway the food was served cold- after experience the stuff was asking for extra tips and 5 star rteviews 6. schedules check in at 5pm- got the room at 7pm

Clean room. Great staff. The pool and activities are very good. But a couple of things could be better: 1. Limited and repeated food items in buffet. Specially if you’re vegetarian or have dietary restrictions, your options would be salad, fruit and bread. 2. We stayed for 6 days and were given only 2 restaurant reservations. They only have 3 restaurants. For a 5-star, that is low (especially if you compare it to other properties in the hotel zone). 3. The staff forgot about a pre-paid birthday package I booked for my husband. When I called to check, they remembered and did the decor but they forgot to change the drink to non-alcoholic as per my request. We got it changed later but that was disappointing on the birthday night. 4. The swim up bar, pizza bar and cafe close by 6. So if you’re coming back from a tour in the evening and want to take a dip and enjoy the facilities, you cannot. 5. They have a $100 Mexican Pesos charge for room service. For an all-inclusive, this is an extra charge that most other hotels do not have. So that wasn’t something we were aware of. Otherwise, the location is great. The pool is wonderful. The breakfast spread is very good. The lobby bar that opens at 11 AM is also wonderful and has lots happening each night. The theatre has shows every night that are different and wonderful. The kids club had activities between 4-5 PM like face painting, etc that are good too. I would rate this place a 3.5/5 and call it a 4 star at best.

Place was a complete vibe all around one of The top resorts we’ve been to remember it’s adults only so expect what you will Jealous couples do research before you head over but forsure an experience!!

The staff was very nice and the other people staying at the resort were very fun! great place to stay for young adults!

Amazing hotel, food was excellent at every restaurant we ate at. Staff were very friendly and helpful. Hotel grounds are immaculate.