Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Nightclub
4 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, laptop workspace, blackout curtains
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included

Explore the area

View map
Cancun, QROO
  • Place, Cancun Convention Center
    ‪3 min walk‬
  • Place, Caracol Beach
    ‪5 min walk‬
  • Place, Forum Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

Standard Double Room (M)

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room, Sea View (M)

8.0 out of 10
Very good
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite, Sea View (M)

10.0 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (U)

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (B2C-US)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (M)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (L)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Ocean View (C)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Suite, Ocean View (C)

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Standard Double Room, Ocean View (C)

7.8 out of 10
Good
(42 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Standard Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • Free Wi-Fi

Double Room Ocean View

  • Sleeps 2
  • Free Wi-Fi

Junior Suite, Ocean View (U)

8.4 out of 10
Very good
(17 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Ocean View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room, Ocean View (U)

8.4 out of 10
Very good
(131 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, Ocean View (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Standard Double Room, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Standard Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

Double Room, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Cancun

With a stay at Hotel Riu Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute walk from Caracol Beach and 7 minutes by foot from Cancun Convention Center. .This all-inclusive property is 0.4 mi (0.7 km) from Gaviota Azul Beach and 0.4 mi (0.7 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Plaza Caracol Mall - 1 min walk - 0.1 km
  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Cancun Convention Center - 3 min walk - 0.3 km
  • Caracol Beach - 5 min walk - 0.4 km
  • Forum Beach - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪RIU (Lounge Bar) - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪El Faro - ‬1 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 569 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a nightclub, and a health club. Additional features at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Satisfy your appetite at Miramar, one of the property's 6 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Miramar - This buffet restaurant serves breakfast, lunch, and dinner.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons

Snorkeling

Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu

All Inclusive Riu Cancun

Cancun All Inclusive Riu

Cancun Riu

Cancun Riu All Inclusive

Riu

Riu All Inclusive

Riu All Inclusive Cancun

Riu Cancun

Riu Cancun All Inclusive

Cancun Riu Hotel

Riu Cancun Hotel Cancun

Riu Cancun Mexico

Rui Cancun

Riu Cancun All Inclusive All-inclusive property

Riu All Inclusive All-inclusive property

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2154 out of 3986 reviews
Rating 8 - Good. 907 out of 3986 reviews
Rating 6 - Okay. 480 out of 3986 reviews
Rating 4 - Poor. 198 out of 3986 reviews
Rating 2 - Terrible. 247 out of 3986 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Renz Carl

Liked: Cleanliness, amenities, property conditions & facilities
great hotel
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

KATHRYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Deborah L

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and staff. We really enjoyed our visit.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort, very very clean, food was amazing, staff exceptionally friendly
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Adlouna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff and the Amenities was amazing.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

KATHRYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Darryl Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff alwas amazing and the restaurants we're fresh and satisfying.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Food was delicious
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Yingfan

Liked: Cleanliness, amenities, property conditions & facilities
Great foods and nice sea view, good service, very nice vacation resort!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Miranda Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and staff was amazing
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Clayton

Liked: Cleanliness, property conditions & facilities
Staff were very polite, funny and outgoing.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Misty Gay

Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely amazing!! Food was great along with impeccable service. This is definitely somewhere we would book again in the near future.
Balcony view
Cancun
Riu Cancun
Beautiful Cancun
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good food, good staff
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

grecia

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, the staff was extremely nice.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

WENDY L

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, property conditions & facilities
Always a good time at Riu Cancun!
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, the whole resort was spotless
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Jospeh Steven Van

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, food was wonderful a lot of options. Staff was very friendly.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Lisa Marie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff very hospitable. Plenty of dining options. Close Walking distance to shopping , bars and other restaurants outside the resort.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ahmed sanoussi

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great crowd great amenities
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Yovany Del

Liked: Cleanliness, property conditions & facilities
Forsure a party hotel for good vibes, more of a group trip!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Luc

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were super clean and amenities were great
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Wonderful stay. Can’t wait to get back.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Arhun

Liked: Cleanliness, amenities, property conditions & facilities
great parties!
Stayed 6 nights in Feb 2026