lastminute

Riu Cancun All Inclusive

Hotel Class
3.5 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
3,073 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Cancun Convention Center
    5 min walk
  • Popular Location
    Forum Beach
    7 min walk
  • Popular Location
    Tortuga Beach
    3 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Standard Oceanview Europe

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details

About this area

Cancun

Located on the beach, Riu Cancun All Inclusive is in Cancun's Zona Hotelera neighborhood, an area with good shopping. The area's natural beauty can be seen at Tortuga Beach and Caracol Beach, while Cancun Interactive Aquarium and Delphinus Dreams are popular area attractions. Aquaworld and Ventura Park Cancun are not to be missed. Our guests appreciate the property's central and quiet location.

What's nearby

  • Popular Location
    Cancun Convention Center - 5 min walk
  • Popular Location
    Forum Beach - 7 min walk
  • Popular Location
    Tortuga Beach - 3 min drive
  • Popular Location
    Cancun Interactive Aquarium - 4 min drive
  • Popular Location
    La Isla Shopping Mall - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • Miramar – Serves breakfast, lunch, and dinner daily.
  • La Toscana – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
  • Kawachi – Restaurant offering Asian cuisine. Serves dinner daily.
  • Kulinarium – Restaurant. Serves dinner daily.
  • Turquesa – Poolside buffet restaurant. Serves breakfast, lunch, and dinner daily.

About this property

Riu Cancun All Inclusive

Beach spa retreat walking distance from Caracol Beach
Catch some rays at the beach or spend the day relaxing at Riu Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 569 rooms feature modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Balconies, minibars, and free bottled water are among the other amenities available to guests.
Riu Cancun All Inclusive offers 569 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Scuba-diving lessons
Snorkeling
Surfing/boogie boarding
Land activities
Volleyball
Kids' club
Supervised activities for children between 4 and 12 years old
Entertainment
Onsite entertainment and activities
Onsite live performances

Policies

Check-in

Check-in between 3 PM - 11 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

MastercardAmerican ExpressVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 21 years old.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Riu Cancun All Inclusive
  • Riu All Inclusive
  • Riu Cancun
  • Riu
  • Riu Cancun Mexico
  • Rui Cancun
  • Riu Cancun Hotel Cancun
  • Cancun Riu Hotel
  • Riu Cancun All Inclusive All-inclusive property
  • Riu All Inclusive All-inclusive property

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 6 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Nightclub
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/boogie boarding
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Computer station
  • Conference space

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Activities

  • Adjacent to a golf course
  • Bicycle rentals
  • Golf lessons
  • Parasailing
  • Scuba diving

Where to eat

  • Miramar – Serves breakfast, lunch, and dinner daily.
  • La Toscana – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
  • Kawachi – Restaurant offering Asian cuisine. Serves dinner daily.
  • Kulinarium – Restaurant. Serves dinner daily.
  • Turquesa – Poolside buffet restaurant. Serves breakfast, lunch, and dinner daily.

Frequently asked questions

4.1

Very Good

5 - Excellent
1,391
4 - Good
1,065
3 - Okay
373
2 - Mediocre
146
1 - Poor
98
4.3
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.2
Property condition

4/5 Good

  • Liked: Property conditions & facilities, room comfort

Cancun Pro

6 women for a bachelorette over Labor Day weekend. We arrived at 8am knowing our room would it be ready. However, We were given our bracelets to begin enjoying all the amenities and maximize our day. Breakfast & lunch buffers were the best options although many items were bland (as expected with many AI) Dinner at the “Peruvian theme menu” was the absolute worst! We had 1 vegan friend with us and no efforts were made to provide alternatives or even acknowledge that there weren’t vegan options in the dinner menus. She ate from the buffet all meals and got bored of the food very quickly. The rooms: super basic decor. Very cheap looking which can be due to the party vibe if guest they get. We stayed in room 721, 724, 921 and we all had beautiful oven facing rooms with minimal noise at night. Pools/beach: we did have to wake up early to claim 6 poolside loungers together. Usually wasn’t a big deal. The pool with the swim up bar was DISGUSTING!!! It started getting murky after our first day there (Sunday) and by Wednesday our final day, the water was very cloudy, there was a debris that appeared to be patches of peeled skin that went from a white color to a brown color as the days went on. We refused to go in that pool due to risk of hygiene. The beach was beautiful. I was worried that the sargassum would be an issue. But not a problem at all. We went to coco bongo with the hotel, but we had a way better dancing time at one of the smaller bars

Stayed 3 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place. Great staff. Love the restaurant selection

Stayed 6 nights in Aug. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Aug. 2019

3/5

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Aug. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Stayed 6 nights in Aug. 2019

    Tell us how we can improve our site