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Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Front of property - evening/night
On the beach, white sand, sun-loungers, beach towels
Porch
Reception hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast included

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪7 min walk‬
  • Gaviota Azul Beach
    ‪8 min walk‬
  • Forum Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (L)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-US)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (U)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Sea View (M)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (M)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms, Ocean View (U)

  • 30 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (C)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (L)

  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (C)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (C)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (M)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms, Ocean View (C)

  • 29 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (M)

Bathroom shower

Junior Suite, Sea View (M)

  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, Ocean View (L)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (U)

  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, Ocean View (E)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (E)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

2 bars/lounges, poolside bar

Sandos Cancún All Inclusive - Adults Only

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, (1889)
The price is AU$620
for 1 room
includes taxes & fees
22 May - 23 May
Sandos Cancún All Inclusive - Adults Only

About the area

Cancun

Located in Cancun (Zona Hotelera), Hotel Riu Cancun - Adults Only - All Inclusive is within a 10-minute walk of Gaviota Azul Beach and Forum Beach. .This all-inclusive property is 0.4 mi (0.6 km) from Cancun Convention Center and 2.9 mi (4.6 km) from La Isla Shopping Mall.

What's nearby

  • Caracol Beach - 4 min walk - 0.4 km
  • Cancun Convention Center - 7 min walk - 0.6 km
  • Gaviota Azul Beach - 8 min walk - 0.7 km
  • Forum Beach - 9 min walk - 0.8 km
  • Hotel Zone Beaches - 16 min drive - 6.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Riu - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Turquesa Restaurant - ‬2 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Hotel Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 569 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a health club. Additional features at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Miramar, one of the property's 6 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Miramar - This buffet restaurant serves breakfast, lunch, and dinner.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1542 out of 2997 reviews
Rating 8 - Good. 717 out of 2997 reviews
Rating 6 - Okay. 374 out of 2997 reviews
Rating 4 - Poor. 160 out of 2997 reviews
Rating 2 - Terrible. 204 out of 2997 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, cute, fun, relaxing and stocked with amazing drinks and food. Super clean everywhere and our room was cleaned everyday. The view of the ocean is amazing. The food was good but not amazing. Overall 10/10 experience!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Shaniya El-Asia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel.
Stayed 5 nights in Feb 2025

8/10 Good

Brooke

Stayed 5 nights in Jan 2025

10/10 Excellent

Dewey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool place! Me and the wife had a great time!
Stayed 5 nights in Jan 2025

8/10 Good

Olalekan

Stayed 5 nights in Jan 2025

8/10 Good

Mattea

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property had a nice layout. My only complaint was there weren't a lot of dairy free options in the 6 restaurants. Your girl would like some dessert too!
Stayed 4 nights in Jan 2025

2/10 Terrible

Maria

Disliked: Staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Shahira

Stayed 6 nights in Jan 2025

10/10 Excellent

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely AMAZING! They will go above and beyond to help make your stay more relaxing, enjoyable and stress free! My husband and I came here for our 20th wedding anniversary and they made us feel very special with a lovely little note and a small gift. :) One day we bought some blow up mattresses to sit on in the ocean and a staff member saw us holding them and without us even asking he took it upon himself to have them blown up for us! All of the staff work so hard and value a clean environment. The food was amazing as well! Lots of different varieties to choose from. However, we would have liked to have had a little more authentic Mexican foods (there were some in the buffet area but we were hoping for more of an actual meal/restaurant). They definitely cater to tourist and everything we had was wonderful! We recommend the portabella burger at the steak house - SO GOOD! We also really enjoyed the Mariachi band at lunch (unfortunately they only had this one day while we were there, we only stayed 5 days) and the dancing through the ages show that played in the evening on Sunday. All in all we had a WONDERFUL visit and we can't wait to come back! Thank you RIU Cancun for making our anniversary one to remember! :-)
Stayed 5 nights in Jan 2025

2/10 Terrible

richard

Stayed 15 nights in Jan 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fantastic
Stayed 5 nights in Jan 2025

2/10 Terrible

Judith Louise

Stayed 7 nights in Jan 2025

8/10 Good

Kristin, Framingham

Travelled with partner
Liked: Cleanliness, staff & service
We had a suit, it was everything the picture had described the view was breathtaking! Did try to use our Netflix one night and gave up leaving us with the history channel or Spanish TV. The main pool area is more of a “party” vibe & the smaller one with the jacuzzi is the quiet one. Unfortunately the Jacuzzi was freezing & that was partly why I booked this resort. However we were able to lay out read a book/ relax had fantastic pool side service from Javier. The all inclusive drinks were great! If you are coming here thinking that the bottles in your room are going to be Grey Goose and Don Julio well they aren’t. Not a big deal I just know some people when looking for all inclusive want top level alcohol or some resorts offer tiers, this is not one. You get mid level so Smirnoff, Jose, etc. Meril at the main bar was fantastic right up till our departure absolutely great service. Let’s get into the food, steakhouse was a huge let down my steak was mostly fat and they didn’t offer any side dishes like a traditional steakhouse. The Japanese restaurant that was the best! The steak was better there. Buffet was great for breakfast but lack luster for lunch & dinner. We didn’t take advantage of the party shuttles because we were happy with a low key vibe. If you are like us & have not stayed at a RIU each resort has a theme party with free shuttle to & from. We would consider staying again just hope the menu is better. Only rude encounter was the check out girl.
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is perfection; clean, gentle, not deep free of seaweed, and great for swimming. The property is clean and the air conditioning works great. The staff is so friendly and the food was delicious. The only downside is it hosts a younger crowd and can be noisy. But overall, a wonderful stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Bryan, ARLINGTON

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Leonard, Stittsville

Liked: Cleanliness, staff & service
The pools are not heated. The hot tub is cold and not heated. The beds are poor and not of good quality to sleep on.
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the entertainment every night and activities during the day. Beach volleyball, water aerobics and yoga.
Stayed 6 nights in Jan 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a good location to take tours all over the place, and it's relative close to upscale shopping. The staff is amazing at greeting you and accomodating everything you might want. We were always happy to see them. The Italian restaurant and the buffet (for all meals) was delicious! The Japanese restaurant, though, food was not great. Our only problem was that there's hardly any beach and you cannot walk alongside the beach either since all hotels have something to prevent you from moving between them. The only pool that had no alcohol serving was really cold because it's mostly in shadow all day long. I'm guessing if you're going when the weather is really hot, you'll be thankful for this, but for us, it was practically impossible to swim.
Stayed 4 nights in Jan 2025

8/10 Good

Linda K

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a nice time
Stayed 9 nights in Jan 2025

10/10 Excellent

Justin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and will return!
Stayed 5 nights in Jan 2025

8/10 Good

Carol Marie, Alonsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly and wanting to help. Food was great! Quiet pools are not heated 😔
Stayed 7 nights in Jan 2025

10/10 Excellent

Semetria

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Jan 2025

8/10 Good

Marcarthur

Liked: Cleanliness, staff & service, amenities
Cool resort
Stayed 3 nights in Jan 2025