Hotel Riu Cancun - Adults Only - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Exterior
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Aerial view
Nightclub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Parking included

Explore the area

View map
Cancun, QROO
  • Place, Cancun Convention Center
    ‪3 min walk‬
  • Place, Caracol Beach
    ‪5 min walk‬
  • Place, Forum Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

Suite Standard with Sea View

  • Sleeps 2

Room Standard with Sea View

  • 30 sq m
  • Sleeps 3

Suite Junior with Sea View

  • 44 sq m
  • Sleeps 3

Standard Double Room (M)

8.6 out of 10
Excellent
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (M)

8.0 out of 10
Very good
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (M)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (C)

7.6 out of 10
Good
(37 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Room Standard

  • 30 sq m
  • Sleeps 3

Room Standard with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3

Suite Junior with Sea View

  • 44 sq m
  • Sleeps 3

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(12 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (U)

8.4 out of 10
Very good
(90 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room, Ocean View (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 1 Double Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Double Room, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite Standard with Sea View

  • Sleeps 2

Double Room with Sea View

  • 30 sq m
  • Sleeps 3

Suite Junior with Sea View

  • 44 sq m
  • Sleeps 3

Similar properties

About the area

Cancun

Located in Cancun (Zona Hotelera), Hotel Riu Cancun - Adults Only - All Inclusive is within a 10-minute walk of Gaviota Azul Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This all-inclusive property is 0.4 mi (0.6 km) from Cancun Convention Center and 0.4 mi (0.7 km) from Forum Beach.

What's nearby

  • Plaza Caracol Mall - 1 min walk - 0.1 km
  • Cancun Convention Center - 3 min walk - 0.3 km
  • Caracol Beach - 5 min walk - 0.4 km
  • Forum Beach - 6 min walk - 0.6 km
  • Gaviota Azul Beach - 9 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪RIU (Lounge Bar) - ‬1 min walk
  • ‪El Faro - ‬1 min walk
  • ‪Turquesa Restaurant - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 569 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a health club. Additional features at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Satisfy your appetite at Miramar, one of the property's 6 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Miramar - This buffet restaurant serves breakfast, lunch, and dinner.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1959 out of 3663 reviews
Rating 8 - Good. 838 out of 3663 reviews
Rating 6 - Okay. 445 out of 3663 reviews
Rating 4 - Poor. 186 out of 3663 reviews
Rating 2 - Terrible. 235 out of 3663 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bradley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 6 nights in Oct 2025

10/10 Excellent

Arnulfo

Stayed 3 nights in Oct 2025

2/10 Terrible

bonnetta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pillow cases were dirty Sofa had holes in it Room just need upgrade
Stayed 4 nights in Oct 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Idk
Stayed 4 nights in Oct 2025

10/10 Excellent

Rayann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Riu Cancun, Mexico for one week, and my experience was absolutely amazing. The service was outstanding—definitely a 10/10. The staff were incredibly professional and polite, and both the food and ambiance were simply stunning.”
Stayed 7 nights in Sep 2025

8/10 Good

ASIALYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but food was slightly bland
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, ocean view,
Stayed 3 nights in Oct 2025

6/10 Okay

Benedicto Emmanuel Adorable

Travelled with group
Hallways were outdated, terrible key cards that lock you put or door sensors die out of battery. Frustrating when trying to get into your room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una excelente experiencia en Riu Cancún, el personal se esfuerza mucho en brindar un servicio impecable. La playa, las fiestas, los shows, la limpieza, la comida, todo fue excelente, pero lo que más apreciamos fue el trato de absolutamente todos los trabajadores. ¡Mención especial para Adriana (que trabajaba en el turno de la cena en el restaurante principal)!, ojalá que este comentario llegue a ella! De seguro repetimos en este hotel. Muchas gracias!
Stayed 5 nights in Sep 2025

10/10 Excellent

Mantrell Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place
Stayed 4 nights in Jun 2025

4/10 Poor

Bryan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was very clean and comfortable, but unfortunately, I had ongoing issues with the key not working properly. I understand that magnetic interference can sometimes cause this, but that wasn’t the case here. Even the housekeeper experienced the same issue. Maintenance came out to fix the door, but the problem continued each day throughout my 4-night stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Making task priority should be essential.
Stayed 6 nights in Sep 2025

10/10 Excellent

Adiel

Liked: Cleanliness, staff & service, property conditions & facilities
Place was perfect
Stayed 6 nights in Sep 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness
Stayed 5 nights in Aug 2025

8/10 Good

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities
The ocean was very visible as advised. The only reason why I did not give the resort excellent is because our shower kept making the floor wet. Other than that, my stay was phenomenal and I would return.
Stayed 3 nights in Sep 2025

6/10 Okay

Nicole

Stayed 7 nights in Sep 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“I loved my stay at the Riu Cancun! The staff were amazing, everything was clean, and the location was perfect—close to the clubs, shops, and stores. I’ll definitely be coming back!”
Stayed 4 nights in Sep 2025

8/10 Good

Myah lynne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay. Food was not amazing but its also a big buffet so maybe to be expected. Very cheap liquor in the drinks but you can ask for a higher quality liquor and they'll make that. Very nice view from the room. Beautiful beach and warm ocean. Staff energy was great and the entertainment team was awesome.
Stayed 7 nights in Sep 2025

10/10 Excellent

Deyla, Norcross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó volveré
Stayed 7 nights in Sep 2025

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Yareli Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Yousef Naim

Stayed 3 nights in Sep 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. The staff is so friendly. Very clean and the food was excellent
Stayed 5 nights in Sep 2025