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Park Royal Beach Cancun - All Inclusive

3.5 star property

Photo gallery for Park Royal Beach Cancun - All Inclusive

Exterior
Property video
Interior entrance
Honeymoon Room
Family Suite with Balcony | View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View map
Cancun, QROO
  • Place, La Isla Shopping Mall
    ‪2 min walk‬
  • Place, Isla Dorada
    ‪5 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

7.6 out of 10
Good
(28 reviews)
  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Double

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double

7.8 out of 10
Good
(85 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

7.2 out of 10
Good
(20 reviews)
  • Lagoon view
  • 113 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

  • Garden view
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Garden view
  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite with Terrace Ocean Front

Family Suite with Terrace Ocean Front | View from room

Family Suite with Terrace Ocean Front

  • Sea view
  • 113 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior
Cancun Bay All Inclusive Hotel
  • Pool
  • Spa pool
  • All-inclusive
  • Spa
3.8 out of 5, Good, 1,314 reviews
The price is AU$652
includes taxes & fees
27 Feb - 28 Feb
Cancun Bay All Inclusive Hotel

About the area

Cancun

With a stay at Park Royal Beach Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from La Isla Shopping Mall and 9 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This all-inclusive hotel is 4.8 mi (7.7 km) from Delfines Beach and 15.2 mi (24.5 km) from Moon Palace Golf Club.

What's nearby

  • La Isla Shopping Mall - 2 min walk - 0.2 km
  • Isla Dorada - 5 min walk - 0.4 km
  • Cancun Interactive Aquarium - 5 min walk - 0.4 km
  • Hotel Zone Beaches - 13 min walk - 1.1 km
  • Marlin Beach - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Park Royal Cancun - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Andiamo - ‬1 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Park Royal Beach Cancun - All Inclusive

On private beach with 2 outdoor pools, near La Isla Shopping Mall
Park Royal Beach Cancun - All Inclusive offers 155 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.
Make yourself at home in one of the 155 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and supervised childcare.
Satisfy your appetite at La Veranda, one of the hotel's 4 restaurants. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
La Veranda - This poolside buffet restaurant serves breakfast, lunch, and dinner.
El Pescador - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Andiamo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Ekinox - Onsite bar. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transportation to offsite activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1014 reviews
Rating 8 - Good. 265 out of 1014 reviews
Rating 6 - Okay. 172 out of 1014 reviews
Rating 4 - Poor. 113 out of 1014 reviews
Rating 2 - Terrible. 106 out of 1014 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Raul

Stayed 3 nights in Nov 2025

8/10 Good

Amanda

Stayed 5 nights in Oct 2025

8/10 Good

Rebecca Rachel

Travelled with family
Disliked: Cleanliness
The staff and the beach made this the trip the most enjoyable. We had an amazing experience at this resort mostly because of the staff. The waiters: Gustavo, Felix, Manuel and captain Miguel at the Veranda made meals something to look forward to and at the Coco pool bar: Yolanda and Arturo were on the ball keeping our drinks flowing for 10 days straight. We hugged and laughed together and said our goodbyes and we would go back just because of them. However, the beds are seriously horrible and dished that I woke up bruised on my hips and my shoulders were so sore I had to get a massage halfway through our stay. The power went out for almost 24 hours and they didn’t offer any kind of light for the evening or a discount. Tho we didn’t ask for one I feel they could’ve at least offered flashlights. The activities and dances etc were great but the roof top bar was seriously lacking. I expected an actual bar not a rooftop lobby. Would we choose this resort next time?…. No I would be willing to spend a little more for the quality of the rooms. The couches were not clean and stained, we had to use the L shaped couch in the family suite for a family of 5 and had to go request bedding for our kids which we didn’t receive 2 sheets only one for one kid. And one blanket. It’s a good thing we found a spare in the closet. It took 3 days before room service left enough bedding and we tipped the house cleaners daily. The staff are the only thing about that resort that make it’s enjoyable.
Stayed 10 nights in Oct 2025

8/10 Good

Carol, Nanaimo

Travelled with partner
Liked: Cleanliness, staff & service
We came to Cancun to celebrate our anniversary. Carlos and Julie at the concierge guest services went above and beyond to make us feel welcome and special. The personal touches such as chocolate covered strawberries and champagne as well as a private beach cabana made our celebration unforgettable. The waiter staff were exceptional especially Felix and Unvaldo in the Veranda. All of the bartenders were awesome. The beach was beautiful. Keep in mind this is a family resort as there were a lot of kids. You could hear the road noise sometimes from our room. The food was alright. We never made it to the other restaurants as reservations were not available. The system to make reservations was not great and we were not able to experience the dining other than buffet. othallbeautifulaingadaee
Stayed 6 nights in Oct 2025

10/10 Excellent

Inna

Liked: Cleanliness, property conditions & facilities
Easy check in, friendly staff
Stayed 1 night in Nov 2025

6/10 Okay

Donald

Travelled with family
Liked: Cleanliness
The staff was very courteous, checking in was slow. The food was average but good value for the money
Stayed 3 nights in Oct 2025

8/10 Good

samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the kids club and the sport activity team they are so dynamic and get everybody involved into the activities .Also the staff in the restaurants are so helpful and friendly
Stayed 6 nights in Oct 2025

6/10 Okay

Pablo

Travelled with family
Liked: Staff & service
The air conditioner didn't work and we stay 2 day's until they move us to another room The food was random
Stayed 7 nights in Jul 2025

10/10 Excellent

Karen Y.

Stayed 5 nights in Sep 2025

4/10 Poor

Adriana Eden Martinez

Stayed 3 nights in Oct 2025

4/10 Poor

Robin Robert

Liked: Cleanliness, property conditions & facilities
They need smart tvs everything else was cool beach was nice
Stayed 6 nights in Oct 2025

10/10 Excellent

Victor, El paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, very satisfied and very good hotel
Stayed 5 nights in Sep 2025

6/10 Okay

Sandra

Travelled with family
Disliked: Staff & service, amenities
Rooms were comfortable but it is hell to just be able to get water!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Bianca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Sep 2025

4/10 Poor

Antonio

Stayed 6 nights in Sep 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, kudos to Juan Carlos, excellent service. The food was great
Stayed 7 nights in Sep 2025

8/10 Good

Dijana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Gurdeep

Travelled with family
Liked: Cleanliness
Leaked dirty water in my room from cealing.
Stayed 6 nights in Aug 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in the resort . Staff were very accommodating and welcoming. They made us feel like we are their family . The place is clean . Food selections were good 👍. Area is safe , love their shopping mall just across the resort . Special shout to Janet ( concierge lady ) for helping us with the reservation since the reservation app was not working at that time . Will highly recommend this place
Stayed 4 nights in Sep 2025

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They need to have a laundry room.
Stayed 3 nights in Sep 2025

8/10 Good

Dudy

Liked: Staff & service, property conditions & facilities
I stayed at the resort for 4 nights and had a great time, it is great value and the location is fantastic. There was an unfortunate event where the staff did not understand me very well, and I got served alcohol even after mentioning that the drink should be virgin twice. Our concierge Juan Carlos was the best part of the trip, he helped us book restaurants in the hotel, helped us call local businesses to ask for availability and was always available for us for any questions we had. If he was not there, my review would have been a 3 star and not 4. The bathroom sink was clogged when we got there. We put in a maintenance request on the app but and nothing happened until we told Juan Carlos who expedited our request. Food is okay at the buffet and restaurants, some things were great but most was below average. The restaurant cleanliness is bad, they never sanitize or disinfect the tables in the buffet restaurant, it’s only wiped down with a dry cloth. The cutlery is placed directly on the table and not on the cloths provided, which is not sanitary at all. The room is very large and the bed is comfortable, AC works well and the cleaning staff are great. The shower wouldn’t always have hot water as well. There was seaweed on the beach when we were there, but it was expected because of the time of year. Overall, the hotel is good and budget friendly. It’s right in front of La Isla mall and the hotel zone is a nice and safe place to enjoy even at night.
Stayed 4 nights in Aug 2025

10/10 Excellent

Reda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and tidy every day when we returned. The property was small, it’s not a large resort. The staff were very friendly and helpful. The food is where it lacked for me. There weren’t enough options at the buffet, to schedule a dinner reservation, it literally had to be within minutes of when the time slot opened, and if you didn’t get it within those few minutes, you were out of luck. The Mexican food isn’t what we expected for it being from Mexico. The over all resort was clean, no problems there. The lobby has no AC, so you’re dripping sweat when you’re in there for their night entertainment, which lacks. If you want a night life at your resort, this isn’t the place to stay. Their roof top bar is pretty, but not a place for dancing. It was more relaxing than a club type of atmosphere. There isn’t a 24/7 snack option either. So once the restaurants close, you’re out of luck if you want to get something to eat. The bus stop to visit local areas and restaurants is close, which makes transportation easy. The mall is literally right in front of this resort as well which is nice.
Stayed 3 nights in Aug 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed the amenities, the availability of food throughout the day, and the welcoming staff.
Stayed 4 nights in Jul 2025

8/10 Good

Asa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot shower water or pressure wasn’t consistent.
Stayed 4 nights in Aug 2025