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Park Royal Beach Cancun - All Inclusive

3.5 star property

Photo gallery for Park Royal Beach Cancun - All Inclusive

Outdoor banquet area
2 outdoor pools, pool umbrellas, pool loungers
Deluxe King | View from room
Exterior
Family Suite with Terrace | View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

View map
Cancun, QROO
  • La Isla Shopping Mall
    ‪2 min walk‬
  • Cancun Interactive Aquarium
    ‪5 min walk‬
  • Cancun Convention Center
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

7.6 out of 10
Good
(25 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Double

1 bedroom, minibar, in-room safe, desk

Deluxe Double

8.0 out of 10
Very good
(81 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

7.6 out of 10
Good
(18 reviews)
  • 113 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Cancun

With a stay at Park Royal Beach Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from La Isla Shopping Mall and 9 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This all-inclusive hotel is 1.9 mi (3.1 km) from Cancun Convention Center and 2.1 mi (3.5 km) from Gaviota Azul Beach.

What's nearby

  • La Isla Shopping Mall - 2 min walk - 0.2 km
  • Cancun Interactive Aquarium - 5 min walk - 0.4 km
  • Forum Beach - 6 min drive - 3.2 km
  • Cancun Convention Center - 7 min drive - 3.6 km
  • Gaviota Azul Beach - 7 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • Park Royal Cancun
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Andiamo - ‬1 min walk

About this property

Park Royal Beach Cancun - All Inclusive

On private beach with 2 outdoor pools, near La Isla Shopping Mall
Park Royal Beach Cancun - All Inclusive offers 155 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and supervised childcare.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at La Veranda, one of the hotel's 4 restaurants. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
La Veranda - This poolside buffet restaurant serves breakfast, lunch, and dinner.
El Pescador - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Andiamo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Ekinox - Onsite bar. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transportation to offsite activities

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 338 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 181 out of 1002 reviews
Rating 4 - Poor. 120 out of 1002 reviews
Rating 2 - Terrible. 109 out of 1002 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

José

Stayed 3 nights in May 2025

10/10 Excellent

Yessenia

Liked: Cleanliness
Stayed 4 nights in May 2025

6/10 Okay

Athena

Travelled with family
Liked: Staff & service
The staff was great. The resort was in good condition. The location was nice with the mall accross the street. A slight smell of mildew in the lobby but not awful. The buffet food was not very good. Three restaurants on property were not very good. The snack bar was probably the best food that we had and it was pretty much just burgers and nachos. The mixed drinks were made with cheap ingredients. The beach however was amazing. The entertainment and events were a lot of fun. We loved that the adult pool was never too crowded. The beach itself was worth every penny of the stay!! I would come back and stay at this resort again for the money i paid. If your a big foodie you might want to try another place.
Stayed 6 nights in Apr 2025

10/10 Excellent

Nicole Odette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great.. we absolutely love the beach.. amazing staff and real good food. We are already planning another stay!
Stayed 7 nights in May 2025

2/10 Terrible

Simran

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked 6 rooms here for a family holiday and found cockroaches in 3 of the rooms. Hotel is not well kept and unclean. Room size is good but bathrooms were leaking. Staff were generally unhelpful except for Carlos. Buffet food was terrible. Mexican restaurant food was average and service was good. Pools and pool area were dirty also.
Stayed 4 nights in May 2025

10/10 Excellent

Marianela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Resort was very nice and clean, but they need to update bathrooms on suites.
Stayed 6 nights in Apr 2025

10/10 Excellent

Stepanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and on the beach access! Activities every night! However, on our 4 day trip we were unable to get a reservation for dinner at the restaurants although on the app at 4pm on the dot when reserving opens. We had 8 people.
Stayed 5 nights in May 2025

4/10 Poor

Yvonne Akiko, BOSTON

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This was my second time booking this property. In the past 4 years. Major set back, the facilities are in poor condition. I was changed rooms 4 times with the last upgrade to the presidential suite. That was nice but it was even visible the poor condition of the facilities even in the presidential suite. Problems range from sanitation issues, hvac problems, leaks, food was lousy and same freaking menu for children burgers and fries, same fruit options everyday and forget it about reserving their restaurants always booked or app not working! Pools had green mildew on walls and corners. Staff attitude at the lobby. Bell boys always on their phones and actually everyone on their phones all the time! Irritated when interrupted!
Stayed 12 nights in Apr 2025

10/10 Excellent

Abe Abraham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very clean and the staff hospitality is excellent...recommend it to anyone...
Stayed 5 nights in May 2025

2/10 Terrible

michel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No food had to reserve restaurant but never available. Limited space buffet was not international. Had to eat out everyday day .
Stayed 4 nights in Apr 2025

10/10 Excellent

Rocio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideal for a family getaway. The staff is friendly, and the atmosphere is safe and welcoming. Just across the street is Las Islas Shopping Mall. The beach is beautiful, and there are both an adult pool and a family pool available.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it. The stuff is very helpful and nice the location of the hotel. It’s perfect. It’s close to the mall.
Stayed 3 nights in Apr 2025

10/10 Excellent

Claire Noelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and food!! We loved this property. Absolutely beautiful beach
Stayed 4 nights in Apr 2025

10/10 Excellent

RINA, CALGARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful family vacation. Shout out to Maria and Felix at the Veranda buffet- you were awesome! All staff there that we met were amazing!! Resort was clean, location was perfect, restaurants were really good.
Stayed 7 nights in Apr 2025

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Front desk staff was a little rude when asking questions. The fantastic team was awesome and beautiful views. Wish there was more things to do, especially for teenagers.
Stayed 9 nights in Apr 2025

4/10 Poor

Gennadiy

Travelled with family
Disliked: Cleanliness, amenities
There is nothing I like about this resort.Very limited choice of food and it's quality below average,beach inaccessible for older people
Stayed 6 nights in Apr 2025

2/10 Terrible

Cristobal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service
Stayed 5 nights in Mar 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property is truly beautiful and the family suite was very spacious and has an amazing view. I do have to say they definitely need to get softer pillows and work on the air conditioners. The hotel truly has potential. The problem was the staff and the service. Most staff was very rude and seem to be annoyed when you ask for assistance or have questions. No one smiles or greets you. The food was mediocre. You don’t have many options. To get reservations for dinner was impossible. The staff was denying dinner services to the guests giving them the buffet as the only option when the restaurants were nearly empty. Room cleaning service was not up to part. Definitely needs improvement in staff.
Stayed 4 nights in Apr 2025

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience! Highly recommend
Stayed 2 nights in Apr 2025

6/10 Okay

ivan alvarado

Travelled with family
Need better food
Stayed 4 nights in Apr 2025

10/10 Excellent

Chunyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and very clean
Stayed 5 nights in Apr 2025

4/10 Poor

Alexi V

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
This resort has a beautiful location. Its beachfront and steps away form the beautiful ocean. With that said we did not have a food check in process. They said they’d let us know when our room was ready by 3 pm and they did not. We went to front desk at 5 and asked about our room, was told that it was ready. Said they don’t notify guests. We found cockroaches in our room the third night. My sister had to have rooms switched because AC wasn’t working and they wouldn’t have someone to fix it right away. It’s an all inclusive, our expectations for the food were not high however we on different occasions we found our chicken was raw and on a different occasion hair in my daughter’s food. There were more bumps along our stay but the ones mentioned were the top bad ones. The resort itself is pretty nice and again the location is great but keep in mind what you might experience along the way.
Stayed 7 nights in Apr 2025

4/10 Poor

Vince

Liked: Staff & service
Disliked: Property conditions & facilities
The buffet was the worst. We saw a cockroach in the lobby. We had to switch rooms, the cushions on the chairs were badly stained, the lampshade in the bedroom had rust color stains on it. Staff came into our room one day, to spray some chemical along the base. Had no idea what it was but was told they were praying for some sort of ant. We never saw any bugs in the room so I thought that was odd. We’ve come to Cancun for years and that was the first time that ever happened. Cleaning of the rooms was not great. We were always short of towels, They never gave clean coffee mugs after being used, never swept the floor, There was an ironing board but no iron. Quite quite a few of the Pool and beach chairs
Stayed 7 nights in Apr 2025

8/10 Good

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Cancun
Stayed 7 nights in Apr 2025

10/10 Excellent

Daniel T

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and staff friendly
Stayed 7 nights in Apr 2025