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Royal Solaris Cancun - All Inclusive

4.0 star property

Photo gallery for Royal Solaris Cancun - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Free minibar, in-room safe, desk, blackout curtains
Deluxe Room, Jetted Tub, Ocean View
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

View map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • Place, El Rey Ruins
    ‪14 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Place, Delfines Beach
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Deluxe Lagoon Room

Deluxe Lagoon Room

8.2 out of 10
Very good
(129 reviews)
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Ocean View

8.0 out of 10
Very good
(55 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Ocean View - Deal of the Day!!!

Free minibar, in-room safe, desk, blackout curtains

Ocean View - Deal of the Day!!!

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

8.0 out of 10
Very good
(24 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe with Sea View

Free minibar, in-room safe, desk, blackout curtains

Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4

View all photos for Room Superior with Lake View

Free minibar, in-room safe, desk, blackout curtains

Room Superior with Lake View

  • 29 sq m
  • Sleeps 4

View all photos for Quadruple Room Superior

Free minibar, in-room safe, desk, blackout curtains

Quadruple Room Superior

  • 38 sq m
  • Sleeps 4

View all photos for Room Superior with Sea View

Free minibar, in-room safe, desk, blackout curtains

Room Superior with Sea View

  • 38 sq m
  • Sleeps 2

View all photos for Double Room Deluxe with Sea View

Free minibar, in-room safe, desk, blackout curtains

Double Room Deluxe with Sea View

  • Sleeps 2

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Exterior
GR Solaris Cancun & Spa - All Inclusive
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  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, 4,677 reviews
GR Solaris Cancun & Spa - All Inclusive

About the area

Cancun

A stay at Royal Solaris Cancun - All Inclusive places you in the heart of Cancun, within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. .This all-inclusive property is 4.4 mi (7.1 km) from La Isla Shopping Mall and 11.1 mi (17.8 km) from Moon Palace Golf Club.

What's nearby

  • El Rey Ruins - 14 min walk - 1.3 km
  • Iberostar Cancun Golf Course - 16 min walk - 1.4 km
  • Delfines Beach - 16 min walk - 1.4 km
  • Oasis Arena - 8 min drive - 4.3 km
  • Aquaworld - 10 min drive - 5.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬9 min walk
  • ‪Royal Solaris Cancun - ‬1 min walk
  • ‪Sun Palace - ‬9 min walk
  • ‪Marco Polo Restaurante - ‬1 min walk
  • ‪Km 19.5 - ‬14 min walk

About this property

Royal Solaris Cancun - All Inclusive

All-inclusive property with 3 restaurants and free valet parking
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Make yourself at home in one of the 299 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Las Fuentes, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Pizzalisima - This restaurant specializes in pizza. Open daily.
Lobby Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Lobby Bar
  • Marco Polo
  • Pizzalisima
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Renovated entire property - June 2020
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or hot tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 643 out of 1471 reviews
Rating 8 - Good. 358 out of 1471 reviews
Rating 6 - Okay. 244 out of 1471 reviews
Rating 4 - Poor. 91 out of 1471 reviews
Rating 2 - Terrible. 135 out of 1471 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Viannelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall good, but food variety could improve.. i felt like it was too much bread, different types but bread
Stayed 5 nights in Aug 2025

8/10 Good

Makiko

Stayed 2 nights in Jul 2025

6/10 Okay

Anaday

Stayed 3 nights in Jul 2025

4/10 Poor

Alexandra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All close to shopping mall and the bus wry helpful
Stayed 6 nights in Aug 2025

10/10 Excellent

Kristyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our trip with my kids.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mario

I love the ocean view and the food at the restaurants could be a lot better
Stayed 4 nights in Aug 2025

6/10 Okay

YUKI

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The rooms were clean and the staff at the pool and restaurant were excellent. The prices were reasonable and the food was delicious. The walls are thin and you can clearly hear conversations from the hallway.
Stayed 2 nights in Jul 2025

8/10 Good

UMED

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of four—two adults and two kids (ages 11 and 9). 1.The room was a good size, but the noise insulation between rooms and the hallway was almost nonexistent. I had to use earplugs, like I do at other noisy hotels. For anyone who can’t sleep with earplugs, this could be a real issue. 2.The pillows were way too tall it felt like sleeping standing up. Also, the top blanket cover wasn’t clean. It had stains and looked like it hadn’t been replaced between guests, which wasn’t great. Now, onto the good stuff: •The food and drinks were excellent—lots of fresh options throughout the day. Some of the restaurants require reservations through the app at least a day in advance. They’re not necessarily better in terms of food, but it’s a nice experience and worth trying since it’s included. •The staff was super friendly and always answered all my questions. The only downside was the check-in process—it lacked clear information and guidance. You kind of have to figure things out yourself or find someone to explain the activities and dining options. One thing that felt a bit off: certain restaurants and activities are only available at specific times for members only. It gave off a weird vibe, like you paid a lot but were still excluded from parts of the resort. Overall, I’d definitely come back. Now that I know how everything works, I’d enjoy it even more next time. You’ll have a great time and never go hungry there’s good food available all day long.
Stayed 5 nights in Aug 2025

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

salah eddine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and friendly staff

Overall our stay was good. The staff is very friendly and nice. The hotel is clean. The food was the issue. Yes the buffet are huge and variety of choices but the taste was not very delicious. It makes sense when they have to cook for over than 500 people every day. They have also some good restaurants, booking is required before, the food is delicious. I recommend the hotel.
Stayed 6 nights in Jul 2025

8/10 Good

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great, service is great. Just the food is worst & the drinks are so much alcohol. They should perhaps
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: This property was beautiful with easy access to the beach. They had great food options and everything is all inclusive which makes figuring out what you want to eat a breeze. The staff and service were top notch, everyone is friendly and will go above and beyond to make your stay enjoyable. Our balcony jacuzzi was seriously incredible and we spent the night watching a thunderstorm out in the ocean while the relaxing water lulled us to sleep. Cons: They will try offer a time share presentation. If that’s not your thing, just politely decline. We went to one because they offered us extra perks including a massively discounted tour to Chichén Itzá. The tour also included a Senote, lunch, a Mayan village tour, and an old colonial city. The tour guide was hilarious and the tour bus was top notch. If you don’t end up buying a time share, they will still let you keep the perks! Only other complaint, the pillows and beds were not the most comfortable, but I’m slightly picky about hotel beds in all honesty. Overall, wonderful hotel and experience! We will be going back!
Stayed 2 nights in Jul 2025

8/10 Good

uttej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this resort. Staff were friendly and helpful, especially Pedro and Ingrid who arranged early check-in for just $5. The atmosphere was great, and the place looked just like the photos on Google and Expedia. All-inclusive package was worth it with good food and drinks. Only downside was the rooms not being very soundproof. Highly recommend, I give it a 4.5 out of 5.
Stayed 1 night in Aug 2025

6/10 Okay

Tamara

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food options were limited to the one Buffett for breakfast & dinner, no one tells you at check in that you have to make reservations to eat at the other restaurants. The internet access is very limited & it’s not a secure connections with a password. The room is very outdated & worn down. The pics on the website are of the rooms that have been remodeled which are ONLY available if you are a vacation club member. If you’re not a vacation club member you will be put in an old outdated, worn down room. I do NOT recommend this hotel at all.
Stayed 4 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 7 nights in Jul 2025

10/10 Excellent

El mostafa, Falls church

Stayed 5 nights in Jul 2025

10/10 Excellent

El mostafa, Falls church

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing
Stayed 2 nights in Jul 2025

10/10 Excellent

Nerea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my time in Royal Solaris
Stayed 7 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of 15 and every time we out to eat the staff was very accommodating. We all had a great time.
Loved the sunset
Beautiful beaches
Stayed 6 nights in Jul 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Royal Solaris Cancun

We just returned from an amazing stay at Royal Solaris and I cannot say enough about the incredible staff who made our trip so special. First and foremost, Azucena, Mariana and Amy from the Kids Club were absolutely phenomenal. We have been to many resorts but their dedication and care for the kids were on another level. They were warm, attentive and truly passionate about what they do. Our little one felt safe, happy and excited every day and as parents that peace of mind is priceless. They made us feel like family and created a real home away from home experience. A big thank you to the reception team as well. They went above and beyond to make sure everything was perfect for us, especially with our phone with special needs. They were patient, understanding and always willing to help in every way possible. The cleaning staff also deserve recognition. Every single person we encountered was friendly, accommodating and quick to respond to any request. Anytime we needed something extra it was delivered right away with a smile. Our room was spotless every day and their attention to detail made our stay even more comfortable. And the entertainment was top notch. The Moulin Rouge show was breathtaking, the acrobatics were incredible and the foam parties were so much fun. There was always something exciting happening and the atmosphere was full of energy and joy. From start to finish, the level of service, hospitality and entertainment at Royal Solaris was exceptional. We felt
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex, Angleton

Stayed 4 nights in Jul 2025

2/10 Terrible

stacy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful expedia is makes it look nice this is not a place you want to go. Be prepared for unexpected fees! I was charged 176 usd in fee and when I complained about it the manager said be lucky im not charging you more! Not to say that this is exptreemly misleading and unfortunate in expedias part! We ended up staying because it was close to 10 pm and we had just gotten there from an all day excursion. You will hear loud noices all night music bangs like furniture being thrown. My room had blood stains allllll over chipping in mirrors. Poor cocking everywhere! In the hallways spills everywhere ! Horribleeeee dont stay hear! And expedia please do better and erase this hotel its extremely misleading and false advertisement. I am seeking my full refund!
Stayed 1 night in Jul 2025

2/10 Terrible

Rojelio Trevino

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best resort to stay at. Food was disgusting and staff was rude.
Stayed 4 nights in Jul 2025

10/10 Excellent

Asiel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 100% recommended!
Stayed 4 nights in Jul 2025