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Emporium Hotel South Bank

5.0 star property

Photo gallery for Emporium Hotel South Bank

River City Twin Suite with Free Wifi
Creator video
Interior
4 bars/lounges
Frangipani Suite with Free Wifi | Wardrobe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

View map
267 Grey St, South Brisbane, QLD, 4101
  • Place, South Bank Parklands
    ‪1 min walk‬
  • Place, Mater Private Hospital Brisbane
    ‪7 min walk‬
  • Place, Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

View all photos for Exquisite Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Exquisite Suite with Free Wifi

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite with Free Wifi

9.0 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Vista King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista King Suite with Free Wifi

9.6 out of 10
Exceptional
(31 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite with Free Wifi

9.8 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River City Twin Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

River City Twin Suite with Free Wifi

9.8 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emporium Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Emporium Suite with Free Wifi

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Vista King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista King Suite With Free Wifi

  • Sleeps 2

View all photos for Vista Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite With Free Wifi

  • Sleeps 2

View all photos for River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite With Free Wifi

  • Sleeps 2

View all photos for River City Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City Twin Suite With Free Wifi

  • Sleeps 4

View all photos for Exquisite Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Exquisite Suite With Free Wifi

  • Sleeps 2

View all photos for Emporium Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Emporium Suite With Free Wifi

  • Sleeps 2

View all photos for Premium River City King Suite with Free Wifi

Premium River City King Suite with Free Wifi

Premium River City King Suite with Free Wifi

10.0 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Urban Vista King Suite with Free Wifi

9.8 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Cabana Suite Free Wi-Fi

Poolside Cabana Suite Free Wi-Fi

Poolside Cabana Suite Free Wi-Fi

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite with Free Wifi

Frangipani Suite with Free Wifi | Living area

Frangipani Suite with Free Wifi

  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Premium River City King Suite With Free Wifi

  • Sleeps 2

View all photos for Urban Vista King Suites With Free Wifi

1 bedroom, minibar, in-room safe, desk

Urban Vista King Suites With Free Wifi

  • Sleeps 2

View all photos for Poolside Cabana Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Poolside Cabana Suite With Free Wifi

  • Sleeps 2

Frangipani Suite-Free Wifi

  • Sleeps 2

View all photos for Frangipani Suite

1 bedroom, minibar, in-room safe, desk

Frangipani Suite

  • Sleeps 2

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About the area

Brisbane

With a stay at Emporium Hotel South Bank in Brisbane (South Brisbane), you'll be steps from South Bank Parklands and 9 minutes by foot from Brisbane Convention and Exhibition Centre. .This luxury hotel is 0.5 mi (0.9 km) from Queensland Performing Arts Centre and 1.6 mi (2.6 km) from Suncorp Stadium.

What's nearby

  • South Bank Parklands - 1 min walk - 0.1 km
  • Mater Private Hospital Brisbane - 7 min walk - 0.6 km
  • Brisbane Convention and Exhibition Centre - 9 min walk - 0.8 km
  • Queensland Performing Arts Centre - 9 min walk - 0.8 km
  • Brisbane City Botanic Gardens - 10 min walk - 0.9 km

Getting around

  • South Bank Station - 1 min walk
  • Brisbane Airport (BNE) - 27 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Belle Époque - ‬1 min walk
  • ‪Guzman Y Gomez - ‬3 min walk
  • ‪The Terrace - ‬1 min walk
  • ‪The Yiros Shop - ‬2 min walk

About this property

Emporium Hotel South Bank

Luxury hotel with 2 restaurants and a full-service spa
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 4 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 4413 square feet (410 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Emporium Hotel South Bank has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (AUD 65 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per night
Cribs (infant beds) are available for AUD 35.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

  • Fee for full breakfast: approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 827 out of 1000 reviews
Rating 8 - Good. 116 out of 1000 reviews
Rating 6 - Okay. 30 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A truly luxurious experience. From the warm greeting from the parking valet to the experience on checkout it’s obvious this team of hospitality professionals are really working together and truly care for their guests. The room was large and wonderfully appointed. Pool and sauna area great. Terrace bar and staff lovely too. Can’t recommend it highly enough
Stayed 1 night in Aug 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael, Dolphin Heads

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is next to SouthBank railway station, however, you cannot hear any noise. The bed was extremely comfortable. Roof top bar is very popular especially at night.
Stayed 3 nights in Aug 2025

8/10 Good

Ferris

Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is unique and it was enjoyable to experience the various features. The minibar options are extensive and the food we ordered to the room was generous and delicious. Breakfast was also lovely and good value.
Stayed 1 night in Aug 2025

10/10 Excellent

Simon, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel in an ideal location. Strongly recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

LUCIA, TAIPEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

LUCIA, TAIPEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice all the services are very good except the room cleaning, the cleaner DID NOT clean the bathroom: bath tub, shower room , bathroom sink, toilet, even the trash drop on the floor they didn’t even pick it up, they came folding the bed, takeout the trash, that’s about all, the cleaning definitely needs to be improved. Besides that every else is very good. A good 5 star hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

emporium hotel you were great

amazing hotel excellent staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable luxurious hotel

It is a very comfortable hotel. The staff are so friendly especially Chloe on reception and Gareth Food and Beverage Manager. We had a super relaxing 3 days after sailing for 7 months
Stayed 3 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and nice spacious rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 9 nights in Jul 2025

10/10 Excellent

Emily

Stayed 2 nights in Jul 2025

10/10 Excellent

Nada

Great service
Stayed 5 nights in Jul 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Szilvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptionally kind
Stayed 3 nights in Jul 2025

10/10 Excellent

Tasia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

carmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amber, Wethersfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay with an excellent staff. We were there for two weeks and felt at home. Very walkable area, too.
Stayed 11 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Jun 2025

10/10 Excellent

leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, super friendly and helpful. Delicious breakfast. Super comfortable bed and pillows. Will stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Walter, Palos Verdes Estates

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a fabulous hotel with beautiful open rooftop bar and infinity pool, nice gym with a view, and excellent helpful staff. Highly recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved every second of our stay at the Emporium! The staff were so friendly and helpful, our room had everything we needed including an incredible view, and the pool and spa/sauna were great. We were very kindly given a complimentary late check-out and bottle of champagne for our 10 year anniversary. We also really enjoyed our massage at the Healing Stone. Highly recommend this hotel.
Stayed 1 night in Jun 2025