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Emporium Hotel South Bank

5.0 star property

Photo gallery for Emporium Hotel South Bank

Outdoor pool, pool loungers
Creator video - submitted by timetraveller
Frangipani Suite with Free Wifi | Living area
4 bars/lounges
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
267 Grey St, South Brisbane, QLD, 4101
  • Place, South Bank Parklands
    ‪1 min walk‬
  • Place, Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Place, Queensland Performing Arts Centre
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪20 min drive‬

Room options

View all photos for Exquisite Suite with Free Wifi

Exquisite Suite with Free Wifi

Exquisite Suite with Free Wifi

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite with Free Wifi

Vista Twin Suite with Free Wifi

Vista Twin Suite with Free Wifi

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Vista King Suite with Free Wifi

Vista King Suite with Free Wifi

Vista King Suite with Free Wifi

9.6 out of 10
Exceptional
(32 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite with Free Wifi

9.8 out of 10
Exceptional
(17 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River City Twin Suite with Free Wifi

River City Twin Suite with Free Wifi

River City Twin Suite with Free Wifi

10.0 out of 10
Exceptional
(11 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emporium Suite with Free Wifi

Emporium Suite with Free Wifi

Emporium Suite with Free Wifi

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vista King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista King Suite With Free Wifi

  • Sleeps 2

View all photos for Vista Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite With Free Wifi

  • Sleeps 2

View all photos for River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite With Free Wifi

  • Sleeps 2

View all photos for River City Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City Twin Suite With Free Wifi

  • Sleeps 4

View all photos for Exquisite Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Exquisite Suite With Free Wifi

  • Sleeps 2

View all photos for Emporium Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Emporium Suite With Free Wifi

  • Sleeps 2

View all photos for Premium River City King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Premium River City King Suite with Free Wifi

10.0 out of 10
Exceptional
(19 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista King Suite with Free Wifi

Urban Vista King Suite with Free Wifi

Urban Vista King Suite with Free Wifi

9.8 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Cabana Suite Free Wi-Fi

Poolside Cabana Suite Free Wi-Fi

Poolside Cabana Suite Free Wi-Fi

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite with Free Wifi

Frangipani Suite with Free Wifi

Frangipani Suite with Free Wifi

  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Premium River City King Suite With Free Wifi

  • Sleeps 2

View all photos for Urban Vista King Suites With Free Wifi

1 bedroom, minibar, in-room safe, desk

Urban Vista King Suites With Free Wifi

  • Sleeps 2

View all photos for Poolside Cabana Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Poolside Cabana Suite With Free Wifi

  • Sleeps 2

Frangipani Suite-Free Wifi

  • Sleeps 2

View all photos for Frangipani Suite

1 bedroom, minibar, in-room safe, desk

Frangipani Suite

  • Sleeps 2

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About the area

Brisbane

With a stay at Emporium Hotel South Bank in Brisbane (South Brisbane), you'll be steps from South Bank Parklands and 9 minutes by foot from Brisbane Convention and Exhibition Centre. .This luxury hotel is 1.6 mi (2.6 km) from Suncorp Stadium and 1.8 mi (2.9 km) from XXXX Brewery.

What's nearby

  • South Bank Parklands - 1 min walk - 0.1 km
  • Streets Beach - 3 min walk - 0.3 km
  • Mater Private Hospital Brisbane - 7 min walk - 0.6 km
  • Brisbane Convention and Exhibition Centre - 9 min walk - 0.8 km
  • Queensland Performing Arts Centre - 9 min walk - 0.8 km

Getting around

  • South Bank Station - 1 min walk
  • Brisbane Airport (BNE) - 27 min drive

Restaurants

  • ‪The Terrace - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Guzman Y Gomez - ‬3 min walk
  • ‪Zeus Street Greek South Bank - ‬4 min walk
  • ‪Tippler's Tap - ‬2 min walk

About this property

Emporium Hotel South Bank

Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 4 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 4413 square feet (410 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Emporium Hotel South Bank has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (AUD 65 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per night
Cribs (infant beds) are available for AUD 35.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

  • Fee for full breakfast: approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 828 out of 1001 reviews
Rating 8 - Good. 116 out of 1001 reviews
Rating 6 - Okay. 30 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marcie

Stayed 1 night in Nov 2025

8/10 Good

Scot

Stayed 1 night in Nov 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay - love the location, the vibe and the room. Take your bathers - Infinity pool is worth a dip.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mina

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful room as expected. fantastic service. excellent post stay service, as we left an item behind and they sent it straight away
Stayed 1 night in Nov 2025

10/10 Excellent

Annette

Lovely room in a
Stayed 1 night in Nov 2025

10/10 Excellent

Gisele

From the minute we checked in the staff were so accomadat
Stayed 2 nights in Nov 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice standard.
Stayed 4 nights in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such friendly staff and one of the best outdoor pools we've seen! The room was comfortable and felt very luxe.
Stayed 5 nights in Nov 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ammenities beauriful room staff exceptional
Stayed 3 nights in Nov 2025

6/10 Okay

Natasha

Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The staff were always friendly and helpful. The room was spacious and modern - can’t find a single fault. The rooftop pool was a huge highlight. The funky lift was a fun little vibe - a little reason to smile whenever the doors opened. I really enjoyed my stay here and wouldn’t hesitate to recommend to anyone else or stay here again myself. So happy I chose to this hotel!!
View from premium river/city king room
View from premium river/city king room
Stayed 2 nights in Nov 2025

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and excellent location. Staff were fabulous and so helpful. We had a late flight so they offered a late check out with no charge and use of the hotel facilities until we left for the airport, this was all offered without asking ! The rooms and bathroom is clean and large. The rooftop terrace restaurant and pool is a bonus. Will definitely stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kate

Stayed 3 nights in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful fancy hotel, even expected a slight dress code
Stayed 2 nights in Nov 2025

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff. Great amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Z

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you! I really appreciated how clean and comfortable the room was, and the staff were all so friendly and helpful. It made the stay really enjoyable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful luxury hotel with everything thought through. Two suggestions for management: a little touch up maintenance would be nice on case goods and furniture, and it’s unlikely that I’ll order room service without some printed enticement in the room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gemma

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are always spotless, the staff are always kind and helpful. Love coming here
Stayed 1 night in Nov 2025

4/10 Poor

louise

Booked PREMIUM River View Suite through Hotels.com but it came through as a normal River View Suite. Some lack of communication from Expedia to Emporium booking system they said. We got a couple of things thrown in due to the price difference but wouldn’t book via Hotels.com again as we really wished for a Premium High Floor. Breakfast fantastic! Hotel excellent. Staff amazing. Rooms are clean comfortable and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and professional. Room was outstanding with a river view. Infinity pool on 21st level is spectacular. Great location for seeing a show at QPAC.
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Horrendous, stained, torn carpeting throughout. Five star hotel but the carpet is gross.
Stayed 1 night in Nov 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Liz

Liked: Cleanliness, property conditions & facilities, room comfort
We loved the rooftop bar!!!
Stayed 2 nights in Oct 2025