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Emporium Hotel South Bank

5.0 star property

Photo gallery for Emporium Hotel South Bank

Outdoor pool, pool loungers
Creator video - submitted by timetraveller
Interior
4 bars/lounges
1 bedroom, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
267 Grey St, South Brisbane, QLD, 4101
  • Place, South Bank Parklands
    ‪1 min walk‬
  • Place, Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Place, Queensland Performing Arts Centre
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

View all photos for Exquisite Suite with Free Wifi

Exquisite Suite with Free Wifi

Exquisite Suite with Free Wifi

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite with Free Wifi

Vista Twin Suite with Free Wifi

Vista Twin Suite with Free Wifi

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Vista King Suite with Free Wifi

Vista King Suite with Free Wifi

Vista King Suite with Free Wifi

9.6 out of 10
Exceptional
(32 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite with Free Wifi

9.8 out of 10
Exceptional
(18 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River City Twin Suite with Free Wifi

River City Twin Suite with Free Wifi

River City Twin Suite with Free Wifi

10.0 out of 10
Exceptional
(11 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emporium Suite with Free Wifi

Emporium Suite with Free Wifi

Emporium Suite with Free Wifi

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vista King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista King Suite With Free Wifi

  • Sleeps 2

View all photos for Vista Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite With Free Wifi

  • Sleeps 2

View all photos for River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite With Free Wifi

  • Sleeps 2

View all photos for River City Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City Twin Suite With Free Wifi

  • Sleeps 4

View all photos for Exquisite Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Exquisite Suite With Free Wifi

  • Sleeps 2

View all photos for Emporium Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Emporium Suite With Free Wifi

  • Sleeps 2

View all photos for Premium River City King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Premium River City King Suite with Free Wifi

10.0 out of 10
Exceptional
(19 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista King Suite with Free Wifi

Urban Vista King Suite with Free Wifi

Urban Vista King Suite with Free Wifi

9.8 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Cabana Suite Free Wi-Fi

Poolside Cabana Suite Free Wi-Fi

Poolside Cabana Suite Free Wi-Fi

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite with Free Wifi

Frangipani Suite with Free Wifi

Frangipani Suite with Free Wifi

  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Premium River City King Suite With Free Wifi

  • Sleeps 2

View all photos for Urban Vista King Suites With Free Wifi

1 bedroom, minibar, in-room safe, desk

Urban Vista King Suites With Free Wifi

  • Sleeps 2

View all photos for Poolside Cabana Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Poolside Cabana Suite With Free Wifi

  • Sleeps 2

Frangipani Suite-Free Wifi

  • Sleeps 2

View all photos for Frangipani Suite

1 bedroom, minibar, in-room safe, desk

Frangipani Suite

  • Sleeps 2

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About the area

Brisbane

With a stay at Emporium Hotel South Bank in Brisbane (South Brisbane), you'll be steps from South Bank Parklands and 9 minutes by foot from Brisbane Convention and Exhibition Centre. .This luxury hotel is 0.5 mi (0.9 km) from Queensland Performing Arts Centre and 1.6 mi (2.6 km) from Suncorp Stadium.

What's nearby

  • South Bank Parklands - 1 min walk - 0.1 km
  • Mater Private Hospital Brisbane - 7 min walk - 0.6 km
  • Queensland Children's Hospital - 9 min walk - 0.8 km
  • Brisbane Convention and Exhibition Centre - 9 min walk - 0.8 km
  • Queensland Performing Arts Centre - 9 min walk - 0.8 km

Getting around

  • South Bank Station - 1 min walk
  • Brisbane Airport (BNE) - 27 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪The Terrace - ‬1 min walk
  • ‪Ma Pa Me - ‬4 min walk
  • ‪Zeus Street Greek South Bank - ‬4 min walk

About this property

Emporium Hotel South Bank

Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 4 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 4413 square feet (410 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Emporium Hotel South Bank has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (AUD 65 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per night
Cribs (infant beds) are available for AUD 35.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

  • Fee for full breakfast: approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 826 out of 1002 reviews
Rating 8 - Good. 116 out of 1002 reviews
Rating 6 - Okay. 31 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness
Room was large in size Bathroom was huge with compliments toiletries available Bar fridge & wine fridge and selection of glasses to use The bed was comfortable and the room had good blackout curtains Pool area was lively with plenty of pool towels and sunscreen
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All great
Stayed 1 night in Nov 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities
Everything was excellent, the room, the food, the service
Stayed 2 nights in Jan 2026

10/10 Excellent

Monique

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always the best stay at Emporium! The staff, the rooms, the services! Everything is fab!
Stayed 1 night in Jan 2026

10/10 Excellent

Joya

Liked: Cleanliness, staff & service, amenities
Room was beautiful and the staff went above and beyond to make our stay an amazing one. We'll definitely be back to stay again when in Brisbane.
Stayed 1 night in Jan 2026

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
As always room was lovely and clean and the staff were super friendly was a great night away for my birthday
Stayed 1 night in Jan 2026

10/10 Excellent

yuan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
our room has the most beautiful hotel design we ever seen in a hotel room. hotel has such a great location and you get to see the best of Brisban in one day. Our room has fantastic view of river/park/skylines. If we have a chance to come back to Brisban, this will be where we stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely exceptional, particularly the service staff. They really made our stay enjoyable and comfortable. Their level of professionalism was something I haven’t encountered in years. Many thanks! AAA++
Stayed 1 night in Jan 2026

10/10 Excellent

Phill

Liked: Cleanliness, staff & service, amenities
Best hotel in Brizzy. Virtually perfect. Big comfy room and bed. Managed to get beds (just) at roof top pool with its amazing view. Good was good and service great throughout. No UsB sockets next to bed a shame. Had a room facing the railway and didn’t hear a thing. Would have slept like a baby if I’d realised I could turn the bright orange fridge light off!! WiFi but complicated to connect to unless you go to the tablet in the bedroom to get the network and password. But would definitely stay again without thinking.
Stayed 1 night in Jan 2026

10/10 Excellent

Angeletta

Grea
Stayed 2 nights in Jan 2026

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel with stunning amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

Deyana and Austen

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The hotel and staff made celebrating our wedding anniversary very special. Always love staying here.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service
Disliked: Amenities
Really lovely, large room. Wonderful, friendly, helpful staff. Our only concern was that the pool area had such limited seating that we weren’t able to use the pool at all. All seats were taken (only about 15 chairs) by 8:30 AM and were occupied all day.
Stayed 1 night in Jan 2026

10/10 Excellent

Merekee

Stayed 2 nights in Jan 2026

8/10 Good

Jeanne

Stayed 1 night in Jan 2026

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were 10/10, rooms are getting a little old but still nice, cleanliness was ok but some dirt left over in bathroom sinks of both rooms when checking in
Stayed 1 night in Dec 2025

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Vaalele

Stayed 2 nights in Jan 2026

10/10 Excellent

Edelle

Stayed 1 night in Jan 2026

8/10 Good

Kay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great service
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
beautiful room and amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Brooke

Stayed 1 night in Dec 2025

10/10 Excellent

Tola

2nd stay. Consistently Fabulous
Stayed 1 night in Dec 2025