voco Brisbane City Centre by IHG

4.5 star property

Photo gallery for voco Brisbane City Centre by IHG

Exterior
Outdoor pool
Meeting facility
Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
85-87 North Quay, Brisbane, QLD, 4000
  • Roma Street Parkland
    ‪9 min walk‬
  • South Bank Parklands
    ‪9 min walk‬
  • Suncorp Stadium
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

Premium Room, 1 King Bed

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed

  • 55 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, River View

  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, River View

  • 34 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, River View

  • 22 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Queen Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Grand Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, River View

  • 22 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Brisbane

Voco Brisbane City Centre by IHG is in the heart of Brisbane, within a 5-minute walk of Brisbane City Hall and Treasury Casino. .This luxury hotel is 0.2 mi (0.3 km) from North Quay Ferry Terminal and 0.3 mi (0.5 km) from King George Square.

What's nearby

  • Queen Street Mall - 3 min walk - 0.3 km
  • Treasury Casino - 5 min walk - 0.5 km
  • Roma Street Parkland - 9 min walk - 0.8 km
  • South Bank Parklands - 9 min walk - 0.8 km
  • Suncorp Stadium - 17 min walk - 1.5 km

Getting around

  • Brisbane Roma Street Station - 7 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪Brisbane Quarter - ‬2 min walk
  • ‪Chocolate Soldier - ‬3 min walk
  • ‪Living Room Bar - ‬1 min walk
  • ‪Coffee Iconic - ‬2 min walk
  • ‪Criterion Tavern - ‬3 min walk

About this property

voco Brisbane City Centre by IHG

Riverwalk hotel with a fitness center and a 24-hour front desk
Voco Brisbane City Centre by IHG offers 194 accommodations with minibars and safes. 50-inch plasma televisions come with digital channels. Bathrooms include showers and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 194 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite to eat at Zuma Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 16 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Zuma Restaurant - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Indonesian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 36 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 28 to 40 for adults and AUD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Zuma Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 to 40 for adults, and AUD 5 to 30 for children
  • Nearby parking fee: AUD 36 per day (6562 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Brisbane Mercure Hotel
Mercure Brisbane
Mercure Hotel Brisbane
Brisbane Mercure
Mercure Brisbane Hotel Brisbane

voco Brisbane City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 242 reviews
Rating 8 - Good. 68 out of 242 reviews
Rating 6 - Okay. 17 out of 242 reviews
Rating 4 - Poor. 4 out of 242 reviews
Rating 2 - Terrible. 2 out of 242 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. The staff were amazingly friendly and helpful - nothing was a problem. The parking downstairs was easy. The room was clean and spacious, and the amenities were great. Room service menu was available, and the food was excellent. Everything was absolutely worth the price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot. Loved it
Stayed 3 nights in Feb 2025

10/10 Excellent

Tania, Breakfast Point

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, the pool, restaurant and lobby. The parking was the only thing to improve.
Stayed 1 night in Mar 2025

10/10 Excellent

Lyndall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The venue was in a great location to everything that we needed - train lines, shopping, bus stop at Ann St. Perfect stay if going to concerts etc. The room was lovely, beds were perfect and soft and the staff were lovely. Only issue was the parking, the parking near the venue was super squashy and near impossible to park in. We then had the option to park in Tank st, and there were plenty of parks there however it was a big walk with luggage. There were also no parks near reception to drop luggage off initially so there was conjestion during check in and check out times.
Stayed 1 night in Feb 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the hotel had no netflix or foxtel availability
Stayed 1 night in Mar 2025

8/10 Good

JAN

Liked: Cleanliness, staff & service
Joy the receptionist was very attentive and helpful. Handy to shops and public transport.
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean, quiet hotel. Will definitely be back.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location handy walking distance to shopping, water ferries and buses.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of South Bank and the river.
Stayed 2 nights in Jan 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service
Rooms really need proper cooling system not just a thermostat.
Stayed 2 nights in Feb 2025

6/10 Okay

Gary

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Just okay

When first went into the room it wasn’t totally cleaned. No water, dirty glasses, no tissues for the total stay and cups and spoons left in sink.
Stayed 4 nights in Feb 2025

10/10 Excellent

iraida

Stayed 1 night in Feb 2025

10/10 Excellent

Shreeragh

Stayed 4 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Here Again

Great Place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Convenient & Quiet

Nice hotel in a convenient location, but the views are dreary, no balcony, air con is slow to kick in, dark decor (which makes it feel smaller than it is), strange steep ramp up into ensuite (which we tripped on a few times!), the pool is overlooked by office/accommodation towers on all sides, and breakfast is expensive. Saying that, it was quiet considering it’s next to a main road, and the staff were friendly and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true oasis after we had to flee from the coming cyclone.
Stayed 2 nights in Jan 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was wonderful and the staff were happy and helpful 😁
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the clean comfortable room, the beautiful friendly staff and the wonderful breakfast buffet. The restaurant was only available for breakfast while we stayed. The shower always overflowed into the rest of the bathroom so we couldn't reuse our towels as we had to mop it up. Another small thing - it would have been good to have some freeweights in the gym and some better floor mats as they were disintegrating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Isaiah Joshua, Claremont Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks Jo! Fantastic stay.

My daughter and I had a lovely last minute 4 night break in Brisbane and were so glad we found Voco hotel. The location was perfect and we enjoyed shops, the museum, State Library and art gallery. Seeing the fireworks on NYE from our window was amazing. We had fantastic service from Jo who was an exceptional person. We enjoyed the pool and lots of room service.
Stayed 4 nights in Dec 2024