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Hotel Grand Chancellor Brisbane

4.0 star property

Photo gallery for Hotel Grand Chancellor Brisbane

Property amenity
Property preview
Outdoor pool, pool loungers
Property entrance
1 bedroom, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar

Explore the area

View map
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪3 min walk‬
  • Place, Queen Street Mall
    ‪12 min walk‬
  • Place, Suncorp Stadium
    ‪17 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Superior King Suites - High Floor with Balcony

1 bedroom, in-room safe, desk, soundproofing

Superior King Suites - High Floor with Balcony

  • Sleeps 2

View all photos for Deluxe King Room with Balcony

1 bedroom, in-room safe, desk, soundproofing

Deluxe King Room with Balcony

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Living area

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony

9.2 out of 10
Wonderful
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room With Balcony

1 bedroom, in-room safe, desk, soundproofing

Deluxe King Room With Balcony

  • Sleeps 2

View all photos for Superior King Room-High Floor with Balcony

1 bedroom, in-room safe, desk, soundproofing

Superior King Room-High Floor with Balcony

  • Sleeps 2

View all photos for Deluxe Twin Room With Balcony

1 bedroom, in-room safe, desk, soundproofing

Deluxe Twin Room With Balcony

  • Sleeps 3

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds OR 2 King Beds

View all photos for Superior King Room - High Floor with Balcony

1 bedroom, in-room safe, desk, soundproofing

Superior King Room - High Floor with Balcony

8.8 out of 10
Excellent
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive King Room

1 bedroom, in-room safe, desk, soundproofing

Executive King Room

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Family Room

1 bedroom, in-room safe, desk, soundproofing

Family Room

  • Sleeps 4

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 3

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About the area

Brisbane

Hotel Grand Chancellor Brisbane is centrally located in Brisbane, a 5-minute walk from Roma Street Parkland and 12 minutes by foot from Queen Street Mall. .This hotel is 1 mi (1.6 km) from Chinatown Mall and 1 mi (1.7 km) from Suncorp Stadium.

What's nearby

  • Roma Street Parkland - 3 min walk - 0.3 km
  • Queen Street Mall - 12 min walk - 1.0 km
  • Suncorp Stadium - 17 min walk - 1.5 km
  • Brisbane Convention and Exhibition Centre - 2 min drive - 1.6 km
  • The Gabba - 4 min drive - 3.8 km

Getting around

  • Brisbane Central Station - 9 min walk
  • Brisbane Airport (BNE) - 15 min drive

Restaurants

  • ‪Sportsman Hotel - ‬4 min walk
  • ‪Fresco's Restaurant - ‬1 min walk
  • ‪The Garden Room - ‬6 min walk
  • ‪Kickin’ Inn - ‬4 min walk
  • ‪Domino's Pizza - ‬6 min walk

About this property

Hotel Grand Chancellor Brisbane

Hotel with an outdoor pool, a quick walk to Roma Street Parkland
Hotel Grand Chancellor Brisbane offers 230 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 230 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Frescos Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Frescos Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 30 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frescos Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express check-out available

Special check-in instructions

The property charges 3.18 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 19 for children
  • Self parking fee: AUD 30 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.18 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit

Property is also known as

Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane
Grand Chancellor Brisbane Spring Hill
Grand Chancellor Brisbane
Hotel Grand Chancellor Brisbane Hotel
Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane Hotel Spring Hill

Hotel Grand Chancellor Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 1 night in Jul 2025

10/10 Excellent

Jooyong

Stayed 1 night in Jun 2025

10/10 Excellent

Kareen

Liked: Cleanliness, property conditions & facilities
Loved everything
Stayed 1 night in Jun 2025

6/10 Okay

Janice

Liked: Cleanliness
I usually like staying here, I have many tile, but this time- the meal was very ordinary, and expensive, the tv didn’t work, and the traffic seemed excessively noisy this time. The positive is the the location was close to where I needed to go, I could leave my car parked still after checkout, till my appointments were finished.
Stayed 1 night in Jun 2025

6/10 Okay

Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always stayed at Hotel Grand Chancellor Brisbane as I have VIP Access for free parking. I tried to explain this to Reception staff and they still charged me $30 for parking.
Stayed 1 night in Jun 2025

4/10 Poor

Darren

Travelled with partner
Disliked: Amenities, property conditions & facilities
When you pay $250 a night, its a bit much to be charged another $30 p/n to park your car. We booked a more expensive room as it had a balcony only to find the balcony was tiny and completely un usable. Not even a chair would fit. The keys to our room didn't work. I had to leave my wife in the hall with our luggage and go back down to reception to get new keys. The pool with a view was very underwhelming and poorly maintained. Looks nothing like the photos. A floorboard was sticking up and I kicked my toe on it.We were told there was to be live music from 4 till 6 so decided to stay around and enjoy it before heading out to dinner only there was no music as the singer forgot his amp apparently. Not the hotels fault but just added to the whole experience and we decided to leave after an hour. Overall I expected a lot and recieved little. Disappointing stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Bradley

Stayed 2 nights in Jun 2025

10/10 Excellent

Gavin

Good
Stayed 1 night in May 2025

10/10 Excellent

Zun, Fullerton

Stayed 1 night in Jun 2025

10/10 Excellent

Sindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice friendly hotel
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return visit

We usually try to stay here when we go to Brisbane due to the location.
Stayed 2 nights in May 2025

4/10 Poor

Toby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Guest on both sides of our room were very disrespectful with the doors slamming more than 30 or so times during the night and could hear them through the dividing walls. Also found the glass door to balcony would not close properly so all the noise from outside coming in too! We all had terrible sleep! Checkin lady at desk was nice. Breakfast 7/10.
Stayed 1 night in May 2025

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to get transport to the city and around Brisbane Staff were extremely helpful and friendly Our room was nice and clean and looks newly renovated.
Stayed 1 night in May 2025

10/10 Excellent

Brandt

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Mami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

When I checked in , the reception lady was really present and professional. I don’t remember her name but she is one of the best hotel receptionists!
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Roisin

Travelled with partner
Liked: Amenities
Fabulous, clean and beautiful
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was what we expected all very good thanks
Stayed 1 night in May 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brisbane weekend

Just the one night in Brisbane but it's nice to come to a good hotel that has all the boxes ticked
Stayed 1 night in May 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, would stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had surgery at St Andrews hospital & the staff were fantastic as i had an early check in.
Stayed 1 night in May 2025

4/10 Poor

Mark

Stayed 2 nights in May 2025