Novotel Brisbane South Bank Hotel

4.5 star property

Photo gallery for Novotel Brisbane South Bank Hotel

Room, 1 King Bed, Pool Access
Exterior
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Interior
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
38 Cordelia Street, South Brisbane, QLD, 4101
  • Brisbane Convention and Exhibition Centre
    ‪2 min walk‬
  • South Bank Parklands
    ‪5 min walk‬
  • XXXX Brewery
    ‪2 min drive‬
  • Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

Premier Room, 1 King Bed, City View ('N' Room)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Double Room, 2 Double Beds, City View ('N' Room)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Double Room, 2 Double Beds ('N' Room)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed ('N' Suite)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Double Beds ('N' Room)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room ('N' Room)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Pool Access

  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 Queen Bed with Sofa bed, Connecting Rooms

  • Sleeps 8
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Corner ('N' Room)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Pool Access

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Brisbane

With a stay at Novotel Brisbane South Bank Hotel, you'll be centrally located in Brisbane, just a 2-minute walk from Brisbane Convention and Exhibition Centre and 6 minutes by foot from South Bank Parklands. .This luxury hotel is 0.4 mi (0.6 km) from Queensland Performing Arts Centre and 0.7 mi (1.2 km) from Treasury Casino.

What's nearby

  • Brisbane Convention and Exhibition Centre - 2 min walk - 0.2 km
  • Queensland Performing Arts Centre - 5 min walk - 0.5 km
  • South Bank Parklands - 5 min walk - 0.5 km
  • XXXX Brewery - 2 min drive - 1.6 km
  • Suncorp Stadium - 2 min drive - 1.9 km

Getting around

  • South Brisbane Station - 9 min walk
  • Brisbane Airport (BNE) - 24 min drive

Restaurants

  • ‪Gelato Messina South Brisbane - ‬4 min walk
  • ‪Ramen Danbo South Brisbane - ‬2 min walk
  • ‪The Charming Squire - ‬5 min walk
  • ‪Hoo Ha Coffee Bar - ‬4 min walk
  • ‪Pig 'N' Whistle - ‬4 min walk

About this property

Novotel Brisbane South Bank Hotel

Luxury hotel with a fitness center and a 24-hour business center
Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 238 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at Spice Central, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Brisbane? This hotel has 485 square feet (45 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Spice Central - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 30 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 39 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice Central

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 485 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39 for adults and AUD 19 for children
  • Nearby parking fee: AUD 30 per night (558 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Novotel Brisbane South Bank Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Caroline

Stayed 2 nights in Apr 2025

8/10 Good

Donna

Stayed 3 nights in Mar 2025

10/10 Excellent

Cathy and Dave

Amazing stay! If you can put this place on your itinerary and book breakfast as well, you won’t be disappointed. Just lovely place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

KATHRON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. The staff were happy and helpful. Everything was in walking distance, perfectly situated and the swimming pool was wonderful.
Stayed 1 night in Feb 2025

8/10 Good

BELINDA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Not a fan of the glass walls in the bathroom/toilet. Room service doesn’t operate outside restaurant hours is very limiting.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cathy and Dave

Perfect stay, very beautiful and perfect brekky buffet. Very friendly staff! Recommended.
Stayed 2 nights in Feb 2025

8/10 Good

Min

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff was as unhelpful as it was uninformed. They knew NOTHING of the local area, could not offer useful dining suggestions and were of no use arranging for airport transfers. Aside from nice ( but expensive ) rooms, the hotel has little to offer.
Stayed 2 nights in Feb 2025

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Deryck

Travelled with partner
Disliked: Staff & service
Bar service very poor
Stayed 6 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2025

4/10 Poor

Kevin

Stayed 1 night in Feb 2025

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Parking was atrocious, at nearby convention centre, took ages to get a car park that wasnt full, not open next day before 9.00am, and not advised by hotel staff. Shower curtain was dirty and grotty, carpet in room appeared dirty
Stayed 1 night in Feb 2025

10/10 Excellent

A J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stop at the Novotel that went very smoothly. We were even able to access our room a little early
Stayed 1 night in Jan 2025

10/10 Excellent

Anne T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing but happy memories!!

We especially loved swimming in the pool at night!🏊‍♂️🏊‍♂️🏊‍♂️
Stayed 1 night in Jan 2025

10/10 Excellent

SAMMY N L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian, Santa Clarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and very walkable to nearby shops, restaurants, bars, parks and fun things to do. The staff were absolutely amazing. The hotel was very clean with great views. The restaurant inside the hotel was delicious and well priced. I highly recommend this hotel, I would stay here again the next time I return.
Stayed 1 night in Jan 2025

2/10 Terrible

Kevin

Stayed 1 night in Jan 2025

10/10 Excellent

Darrel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean

Stayed before its a great spot for business trips.
Stayed 1 night in Jan 2025

6/10 Okay

Kymberlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel.
Stayed 4 nights in Dec 2024

6/10 Okay

Kendall Maree

Liked: Cleanliness
The room air con was really noisy and the staff could not respond to simple requests for how to do things like exit parking with the room key. The checkin was clunky with no real explanation of what was needed quickly. The breakfast was really great. The staff were sweet and when issues arose they responded well with the support required to help. The checkout was really easy.
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet room, close to Southbank activities.
Stayed 2 nights in Jan 2025