6/10 Okay
Aneil
30 July 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Avoid this Hotel it’s not what you expect!
I do not understand how this hotel has a 9.0 rating. The hotel does not look as good as the pictures. On arrival 3am yes it was late, I arrived to see the receptionist sleeping on the sofa! This continue every night of my stay which I found really unprofessional. The room is very wooden looking not a cosy feel like you would expect from a hotel. The staff never say hello to you or very rarely do they even acknowledge you. I was really surprised as I had high hopes for this hotel from the look and review. Room service also finished at 8.45pm which is far too early if you want to enjoy room service. This really affected my thoughts of Ho Chi Minh as I loved Hanoi. Honestly find another hotel as you won’t have a good experience here. Finally if you’re looking forward to the ‘Afternoon tea’ don’t bother I kid you not I went 2-3 times, it’s a few plates on a table in the middle of the room with a few small muffins/ cakes and most of the plates are always empty even if you go early. I felt embarrassed for the hotel. Massive let down in every way possible. AVOID
Aneil
Stayed 4 nights in Jul 2025























