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lastminute.com.au-Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Royal Level Luxury Room 1AD
40 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Other room types
Deluxe Room Concierge
32 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room
32 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Royal Level Luxury Room
40 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Royal Level Suite Room 1AD Unlimited XCARET Xperience
100 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Junior Suite Unlimited XCARET Xperience
47 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Royal Level Suite Unlimited XCARET Xperience
100 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Royal Level Suite 1AD
100 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Junior Suite
47 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite 1AD
47 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Royal Level Suite
100 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room Concierge 1AD
32 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Deluxe Room 1AD Unlimited XCARET Xperience
32 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Deluxe Room 1AD
32 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Royal Level Luxury Room 1AD Unlimited XCARET Xperience
40 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Junior Suite 1AD Unlimited XCARET Xperience
47 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Deluxe Room Unlimited XCARET Entrance and Xperience
32 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Royal Level Luxury Room Unlimited XCARET Xperience
40 square metres
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 5 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Business centre
24-hour front desk
Multilingual staff

When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be on the beach, a 5-minute drive from Xplor Theme Park and 6 minutes from Xcaret Eco Theme Park. This 4-star property is 5.2 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.4 km) from Playa del Carmen Main Beach.

Make yourself at home in one of the 765 air-conditioned rooms featuring LED televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, outdoor tennis courts, and a fitness center. Additional amenities at this property include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Le buffet, one of the property's many dining establishments, which include 11 restaurants and a coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Occidental at Xcaret Destination - All Inclusive

Carretera Federal 307, KM 282, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

  • Access to on-site clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Miniature golf included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Minibar beverages - restrictions apply
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • All non-motorised water sports included
  • On-site live performances included

Hotel Amenities

  • Beach bar
  • Children's games
  • Number of outdoor pools - 5
  • Shopping centre on site
  • Lift
  • Number of bars/lounges - 10
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Free grocery shopping service
  • Swim-up bar
  • Poolside bar
  • Spa treatment room(s)
  • Business centre
  • Free breakfast
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built – 2016
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Pool sunloungers
  • WiFi (surcharge)
  • Children's club (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Terrace
  • Limited WiFi (surcharge) device count 1
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 11
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Ballroom
  • Banquet hall
  • Outdoor tennis courts - 2
  • Reception hall
  • Beach towels
  • Total number of rooms - 765
  • Wedding services
  • Garden
  • Tennis on site
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Children's pool
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Languages Spoken

  • English
  • French
  • Spanish

Parking

Free self parking

Room Amenities

Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2016.

  • Air conditioning
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free bottled water
  • Towels provided
  • Linens provided
  • Ceiling fan
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bedrooms - 1
  • Free cots/infant beds
  • Television
  • Cable TV service
  • WiFi (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Composting
  • Eco-friendly cleaning products provided
  • Premium bedding
  • LED light bulbs
  • Recycling
  • Shower only

Where to Eat

A complimentary full breakfast is served each morning between 7:00 AM and 11:30 AM.

Le buffet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Sonora Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.

Los Olivos - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

D Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Nearby Activities

  • Ecotours on site
  • Playground on site
  • Golfing nearby
  • Volleyball on site
  • Beach volleyball on site

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Number of treatment rooms 1
  • Minimum age to access spa is 18
  • Sports massage
  • Massages on beach

Accessibility

  • Accessible bathroom

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property uses a grey water recycling system.

Grey water recycling system

Debit cards not accepted

24-hour check-in

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per day (1-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Occidental All Inclusive
  • Occidental Grand Xcaret
  • Occidental Xcaret Destination All Inclusive Playa del Carmen
  • Occidental Xcaret Grand
  • Xcaret Grand Occidental
  • Occidental Xcaret Destination Playa del Carmen
  • Occidental Grand Resort All Inclusive
  • Occidental Xcaret Destination All Inclusive

We should mention

Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Deluxe Room Concierge Benefits

Book a stay in a "Deluxe Room Concierge" or "Deluxe Room Concierge 1AD" room category and receive concierge service and in-room fruit platter with bottle of house wine day after arrival.


Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Royal Level Room Benefits

Book a stay in a "Royal Level Luxury Room", "Royal Level Luxury Room 1AD", Royal Level Suite", or "Royal Level Suite 1AD" room type and receive private check-in and check-out, access to the a la carte Royal Level restaurant and room service, concierge service, and Royal Level pool and whirlpool access.


Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Unlimited XCARET Xperience

Book a stay in any "Unlimited XCARET Xperience" room and receive the following: all inclusive benefits; VIP hotel check-in with Mayan Welcome; bottle of tequila and fruit plate in the room; unlimited access and multi-entrance to Xcaret park per stay; 10% off select souvenirs at Xcaret Park; and 30% off 80-minute "WAYAK" Special Mayan Massage at the hotel spa.


Must book a "Unlimited XCARET Xperience" room to receive benefits. Full details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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