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Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property

Photo gallery for Atelier Playa Mujeres - Adults Only - All Inclusive

4 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Inspira Junior Suite Ocean Front | Beach/ocean view
13 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Inspira Master Suite Ocean Front | Terrace/patio
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • All-inclusive

Explore the area

View map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪17 min walk‬
  • North Beach
    ‪47 min drive‬
  • Dolphin Discovery
    ‪51 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Inspira Rooftop Suite

Inspira Rooftop Suite

Inspira Rooftop Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 75 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - King

Junior Suite - King

Junior Suite - King

9.8 out of 10
Exceptional
(20 reviews)
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

  • 90 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View - 2 Double

Junior Suite Ocean View - 2 Double

Junior Suite Ocean View - 2 Double

9.6 out of 10
Exceptional
(34 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View - King

Junior Suite Ocean View - King

Junior Suite Ocean View - King

9.4 out of 10
Exceptional
(40 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Business Suite

Inspira Business Suite

Inspira Business Suite

  • 144 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - King

Inspira Corner Suite - King

Inspira Corner Suite - King

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - 2 Double

Junior Suite - 2 Double

Junior Suite - 2 Double

9.0 out of 10
Wonderful
(10 reviews)
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out - King

Inspira Junior Suite Swim Out - King

Inspira Junior Suite Swim Out - King

9.8 out of 10
Exceptional
(10 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out -2 Double

Inspira Junior Suite Swim Out -2 Double

Inspira Junior Suite Swim Out -2 Double

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 181 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Inspira Junior Suite Swim Out Ocean View King

Inspira Junior Suite Swim Out Ocean View King

Inspira Junior Suite Swim Out Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - 2 Double

Inspira Corner Suite - 2 Double

Inspira Corner Suite - 2 Double

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Wheelchair Accessible Junior Suite

Wheelchair Accessible Junior Suite

Wheelchair Accessible Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

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4.8 out of 5, Exceptional, (1011)
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About the area

Punta Sam

With a stay at Atelier Playa Mujeres - Adults Only - All Inclusive in Punta Sam (Playa Mujeres), you'll be a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier. .This all-inclusive property is 7.1 mi (11.5 km) from North Beach and 8.6 mi (13.9 km) from Plaza 28.

What's nearby

  • Playa Mujeres Golf Club - 17 min walk - 1.5 km
  • Mujeres Beach - 17 min walk - 1.5 km
  • Isla Mujeres Ferry Terminal - 47 min drive - 10.1 km
  • North Beach - 47 min drive - 10.5 km
  • Dolphin Discovery - 51 min drive - 13.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪World Café - ‬18 min walk
  • ‪Don Fernando Lobby Bar - ‬1 min walk
  • ‪El Suspiro - ‬15 min walk
  • ‪Hideaway Bar At Dreams Playa Mujeres - ‬4 min drive
  • ‪The Sand Bar - ‬4 min drive

About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nuup Spa has 18 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 593 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a steam room. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Mercado 19, one of the property's 13 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 12 bars/lounges or 2 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Punta Sam? This property has 21115 square feet (1962 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
Mercado 19 - This buffet restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Limón y sal - This restaurant specializes in Mexican cuisine and serves brunch and lunch. Open daily.
El Suspiro - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
Takeshi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Cilento - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 12 bars/lounges
  • 13 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • Snack bar/deli

Restaurants on site

  • Cilento
  • El Suspiro
  • Limón y sal
  • Mercado 19
  • Takeshi

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Art gallery
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Heated pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (21,115 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number AVH161104JQ0

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 998 out of 1226 reviews
Rating 8 - Good. 124 out of 1226 reviews
Rating 6 - Okay. 53 out of 1226 reviews
Rating 4 - Poor. 22 out of 1226 reviews
Rating 2 - Terrible. 29 out of 1226 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Jon

Travelled with partner
Liked: Staff & service, amenities
It’s fine. I wouldn’t say it’s as amazing as all the reviews say. Food and amenities on par with what you would expect at this level. Hotel is in need of some updating as property and rooms have a decent amount of wear and tear visible. Service was ok could improve their attention to detail such ensuring the correct names used for the happy anniversary message.
Stayed 4 nights in Apr 2025

8/10 Good

Glen R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was cleaned & staff was great!
Stayed 7 nights in Apr 2025

10/10 Excellent

Adebisi

Liked: Staff & service, property conditions & facilities
Beautiful 😍
Stayed 5 nights in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and property was clean
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place for couples to spend time.
Stayed 1 night in Apr 2025

10/10 Excellent

Houssam, red oak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort definitely will be back
Stayed 5 nights in Apr 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool side serve and great food for all inclusive
Stayed 4 nights in Apr 2025

10/10 Excellent

Gabriel

Stayed 5 nights in Apr 2025

10/10 Excellent

Shelley

Liked: Cleanliness, amenities
Truly, a fabulous five star experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan Dario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful designs great food
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristi

Stayed 6 nights in Jan 2025

10/10 Excellent

JOSHUA, HOUSTON

Stayed 1 night in Apr 2025

10/10 Excellent

Justin, Pasadena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit and we can’t wait to go back! The resort was immaculate, the staff was amazing and the food was incredible!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself is beautiful — clean, well-maintained, and designed with relaxation in mind. My room was spacious, modern, and had an incredible view. Housekeeping kept everything spotless without ever being intrusive. The food was a major highlight. There were so many options between the buffets, restaurants, and bars, and every meal was fresh and full of flavor. I loved being able to try a little bit of everything — from authentic local dishes to international favorites. Plus, having unlimited drinks by the pool made it even better.
Stayed 3 nights in Apr 2025

10/10 Excellent

Caitlin, Clawson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Abdul Rehman

Stayed 2 nights in Apr 2025

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food overall and specifically the menus for vegans were incredible! A special shout out to Javier for making my husband a special vegan breakfast! The kindness of the staff at the larger buffet was incredible. The aqua sports team were great- I had so much fun with the aqua fit, the spinning and the board classes . My master class tequila tasting was perfection! The Cielo Bar is magical at night and there is no cocktail they couldn't make! The beach staff and pool staff were always present and attentive with menus and drinks. the night entertainment was fun. I heard from some reviews that the hotel is on the quiet side almost boring! We couldn't disagree more . There was a great 80s band one night, karaoke another night and the other night I went there was the silent disco which was a blast! We loved this hotel so much that we're going back for my birthday in October . Thankyou Atelier....see you again!
Stayed 6 nights in Apr 2025

10/10 Excellent

SHATAVIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was lovely food was amazing and the atmosphere was on point!!!
Stayed 4 nights in Apr 2025

8/10 Good

Zhengyang

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall an average experience. Food is good, nice pools and beach, awesome bar, mixologist(salute to Irvin), right amount of things to do for 5 nights. What lowers the rating in my mind: 1). building 2 is VERY noise especially in the morning. I can hear ppl above me flushing toilet then wash hand, ac making a noise on certain fan speed, cleaning lady dragging chairs next door at 8 in the morning, ppl talking loudly in the hallway although it's supposed to be a quiet zone, etc; 2). The waiter in some restaurants are super proud and mean, treating you like it's a privilege to dine at their restaurant, literally feels like they are educating you. Same thing happens to some bellman and concierge staff. Don't get me wrong, most of them are doing a wonderful job, just a couple of them are enough to ruin your day; 3). room is not that clean. You can easily find watermark under the mirror and in the tub. Room cleaning is inconsistent and not standardized. Some days they do a perfect job that they even fold every piece of your cloth, but some days the just come in redo the bed and take the tip. They put different kind of and different amount of towels randomly anywhere. Bottled water are not refilled even they see there's only few left. It looks like it totally depends on the cleaning staff's mood. All these might sounds like nitpicks but if Atelier is treating themselves as a 5 star hotel, they should put more efforts on educating their employees and set standards.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy the esthetic there. It was an overall amazing experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning, the staff are welcoming, and the food is top tier. We had a great experience and are already planning our next trip!
Stayed 5 nights in Apr 2025

10/10 Excellent

Sheniah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing about this spot… the food, the rooms, the service, the vibe… will for sure be back one day!
Stayed 4 nights in Apr 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to go back! Dream vacation!!
Stayed 5 nights in Apr 2025