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Customs House Hotel

3.0 star property

Photo gallery for Customs House Hotel

Front of property
Superior Waterfront King Room | Terrace/patio
Quadruple Room
Breakfast, lunch, dinner served; seafood
Superior King Standard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

View map
1 Murray Street, Hobart, TAS, 7000
  • Place, Salamanca Market
    ‪3 min walk‬
  • Place, Salamanca Place
    ‪5 min walk‬
  • Place, Constitution Dock
    ‪7 min walk‬
  • Airport, Hobart, TAS (HBA-Hobart Intl.)
    ‪18 min drive‬

Room options

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About the area

Hobart

With a stay at Customs House Hotel, you'll be centrally located in Hobart, within a 5-minute walk of Salamanca Market and Salamanca Place. .This historic hotel is 0.3 mi (0.5 km) from Constitution Dock and 1.7 mi (2.7 km) from Wrest Point Casino.

What's nearby

  • Salamanca Market - 3 min walk - 0.3 km
  • Salamanca Place - 5 min walk - 0.5 km
  • Franklin Wharf - 7 min walk - 0.6 km
  • Constitution Dock - 7 min walk - 0.6 km
  • Hobart Cruise Terminal - 12 min walk - 1.0 km

Getting around

  • Tasmanian Transport Museum Station - 14 min drive
  • Hobart International Airport (HBA) - 15 min drive

Restaurants

  • ‪Retro Cafe - ‬3 min walk
  • ‪Mary Mary - ‬3 min walk
  • ‪Fish Frenzy - ‬3 min walk
  • ‪Telegraph Hotel - ‬1 min walk
  • ‪The Whaler - ‬3 min walk

About this property

Customs House Hotel

Waterfront hotel with free breakfast and a restaurant
Customs House Hotel offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
This smoke-free hotel has 2 floors in 1 building and offers discounted parking nearby. Amenities include offsite parking.
Enjoy a satisfying meal at Customs House Restaurant serving guests of Customs House Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Vue Bar - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Reviews

Customs House Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 403 out of 872 reviews
Rating 8 - Good. 349 out of 872 reviews
Rating 6 - Okay. 86 out of 872 reviews
Rating 4 - Poor. 20 out of 872 reviews
Rating 2 - Terrible. 14 out of 872 reviews

Reviews

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We spent several days there last week. The room was comfortable & clean. Our only comment was the hairdryer was out of another era. We needed some extra towels & the staff quickly got them. The staff were wonderful. Everyone was pleasant & accommodating. We arrived late due to a flight change & were able to arrange to pick up a key using technology. My daughter figured it out. I would have had a bit of a problem! Breakfasts were included & delicious. We needed to have them ready quickly a few times & we arranged this the night before & it was done without a problem. The restaurant is popular in Hobart too and we went for Happy Hour & for dinner one night. It was delicious. The location is great. Our room had a harbor view. Walked right over to the Salamanca Market on Saturday. We’d absolutely go there again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy accommodation Great location Enjoyable pub and dining experience Location was very convenient
Stayed 3 nights in Aug 2025

8/10 Good

Kristin

Stayed 1 night in Jul 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff have to be congratulated, staying at Customs House ended up being one of the highlights of our holiday.
Stayed 7 nights in Jul 2025

10/10 Excellent

Lilliah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently sited. Close to the city, the market, ferries, buses, and restaurants. I would highly recommend staying there.
Stayed 7 nights in Jul 2025

10/10 Excellent

Rose

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation
Stayed 3 nights in Jul 2025

8/10 Good

Trish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff here are very friendly and accommodating. Really central spot,just across the road from the Mona ferry.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities
Great location. Friendly staff. Room was good too, though a little tired.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the food is delicious. Staff so friendly and helpful. And my breakfast coffee was extra hot- just how I like it! Comfortable, clean rooms with individual air con.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking is an issue in Hobart generally but also problematic for this hotel. Had to park about a 15 minute walk away.
Stayed 1 night in May 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great bar food!
Stayed 5 nights in May 2025

10/10 Excellent

Ravikash Chandra

Liked: Cleanliness, amenities, property conditions & facilities
Great accomodation
Stayed 4 nights in May 2025

10/10 Excellent

Jenice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and fantastic staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ofir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in great spot, great intimate room to sleep and rest. Good service. Though the building old, the interior renovated whyhold some character.
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended.

Great location right in the heart of everything, asked for a room without steps received a free upgrade. Included breakfast was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Stayed 2 nights in May 2025

10/10 Excellent

Stevie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best room Ive stayed in so far, loved it
Stayed 1 night in Apr 2025

10/10 Excellent

Bernard, Caloundra

Stayed 1 night in Apr 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous 19th Century Pub, great location. Staff excellent, if possible try for the harbour view rooms, if driving, book the parking which is just across the raod.
Stayed 2 nights in Apr 2025

8/10 Good

Giuseppe

Stayed 2 nights in Apr 2025